Story image

Victoria based uni begins IT transformation with UXC Keystone

28 Apr 2016

The Federation University Australia (FedUni) has selected UXC Keystone to help transform its information technology infrastructure and support the university’s development as it sets its sights beyond Australia.

The regional University, headquartered in Ballarat, Victoria, has teamed up with UXC to implement the ServiceNow cloud-based enterprise service management software solution.

As a CSC subsidiary, UXC Keystone is the only accredited ServiceNow Master Solutions Partner in Asia Pacific, and introduced ServiceNow to the Australian marketplace in 2007.

“UXC Keystone worked closely with Federation University Australia to ensure the ServiceNow solution met all of the institution’s needs and would have a positive effect on its digital transformation journey,” says Neil McKinnon, UXC Keystone director. 

Andrew Tully, FedUni executive director Information Technology and Business Solutions, says, “The system had given the university new insight into the institution’s end-to-end technology operations, a greater ability to track IT services and priorities, and consistent deployment of IT resources providing a better end-user experience for staff and students.” 

Tully says the ServiceNow tool was central in the technology toolkit the Information Technology Services unit was currently utilising to support its digital transformation across the University. 

“It’s already attracted positive feedback,” he says. 

GitHub launches fund to sponsor open source developers
In addition to GitHub Sponsors, GitHub is launching the GitHub Sponsors, GitHub will match all contributions up to $5,000 during a developer’s first year in GitHub Sponsors.
Check Point announces integration with Microsoft Azure
The integration of Check Point’s advanced policy enforcement capabilities with Microsoft AIP’s file classification and protection features enables enterprises to keep their business data and IP secure, irrespective of how it is shared. 
Why AI will be procurement’s greatest ally
"AI can help identify emerging suppliers, technologies and products in specific categories."
Are AI assistants teaching girls to be servants?
Have you ever interacted with a virtual assistant that has a female-based voice or look, and wondered whether there are implicitly harmful gender biases built into its code?
Google 'will do better' after G Suite passwords exposed since 2005
Fourteen years is a long time for sensitive information like usernames and passwords to be sitting ducks, unencrypted and at risk of theft and corruption.
Hackbusters! Reviewing 90 days of cybersecurity incident response cases
While there are occasionally very advanced new threats, these are massively outnumbered by common-or-garden email fraud, ransomware attacks and well-worn old exploits.
Data#3 to exclusively provide MS licences to WA Government
The technology services provider has won two contracts with the Western Australia Government, becoming its sole Microsoft licence provider.
Why cash is no longer king in Australia
Australia is leading the way in APAC for granting credit on B2B transactions.