IT Brief Australia - Technology news for CIOs & IT decision-makers
Australia

Global Stories

SAS announced leader in enterprise fraud management
Data Analytics

SAS announced leader in enterprise fraud management

Analytics and AI company SAS has been announced as the leader in The Forrester Wave: Enterprise Fraud Management, Q3 2021.

By Ryan Morris-Reade • 2 min read • Tue, 24th Aug 2021
Wirepas awarded for innovative IoT private 5G solution
Unified Communications

Wirepas awarded for innovative IoT private 5G solution

Wirepas has been recognised by Frost & Sullivan for addressing industrial IoT requirements with its new Wirepas Private 5G solution.

By Ryan Morris-Reade • 2 min read • Tue, 24th Aug 2021
Governance, risk and compliance revenues grow, fuelled by pandemic
Risk & Compliance

Governance, risk and compliance revenues grow, fuelled by pandemic

COVID-19 was a critical catalyst that elevated the focus on GRC software, risk areas and threats to business continuity, according to new research from IDC.

By Staff Writer • 3 min read • Fri, 20th Aug 2021
Private 5G networks are failing to reach scale, with the window of opportunity closing
Unified Communications

Private 5G networks are failing to reach scale, with the window of opportunity closing

Despite huge potential, private networks are failing to reach scale, and the window of opportunity for telcos is closing.

By Ryan Morris-Reade • 3 min read • Fri, 20th Aug 2021
AI company Sisense announced leader in augmented business intelligence
Artificial Intelligence

AI company Sisense announced leader in augmented business intelligence

Sisense has announced it has been named the leader in the Forrester Wave Augmented Business Intelligence Platforms, Q3 2021 evaluation.

By Ryan Morris-Reade • 2 min read • Fri, 20th Aug 2021
Spending on big data and analytics to hit $215 billion this year
Data Analytics

Spending on big data and analytics to hit $215 billion this year

As economies recover from COVID-19, BDA spending has increased over 10% from 2020 and will continue to grow in next five years, according to IDC.

By Staff Writer • 2 min read • Wed, 18th Aug 2021
Gartner names Genesys a leader in the 2021 Contact Center as a Service Magic Quadrant
Customer Relationship Management

Gartner names Genesys a leader in the 2021 Contact Center as a Service Magic Quadrant

Gartner has named Genesys a leader in the 2021 Contact Center as a Service Magic Quadrant. Making the company a seven-time Magic Quadrant leader.

By Ryan Morris-Reade • 2 min read • Tue, 17th Aug 2021
Laser focus on customer-oriented tech top priority for customer service industry - report
Customer Relationship Management

Laser focus on customer-oriented tech top priority for customer service industry - report

CSS leaders are rapidly investing in emerging customer-focused technologies, according to new research from Gartner.

By Staff Writer • 2 min read • Tue, 17th Aug 2021
8x8 celebrates 'Challenger' position on Gartner MQ for Contact Centre as a Service
Customer Relationship Management

8x8 celebrates 'Challenger' position on Gartner MQ for Contact Centre as a Service

8x8 CEO Dave Sipes says the recognition validates the company's commitment to the four pillars of great customer service.

By Staff Writer • 2 min read • Tue, 17th Aug 2021
Group-IB named cyber threat intelligence market leader
Cloud Services

Group-IB named cyber threat intelligence market leader

Group-IB has been named one of the leaders in the global cyber threat intelligence market by Frost & Sullivan, the international research and consulting firm.

By Catherine Knowles • 3 min read • Mon, 16th Aug 2021
8x8 says it's raising the bar for cloud communications with 99.999% global uptime SLA
Unified Communications

8x8 says it's raising the bar for cloud communications with 99.999% global uptime SLA

8x8's XCaaS solution offers 99.999% uptime and guarantees reliability for organisations with hybrid workforces.

By Staff Writer • 2 min read • Mon, 16th Aug 2021
More than a third of global organisations have experienced ransomware — report
Malware

More than a third of global organisations have experienced ransomware — report

The report found increasing instances of ransomware victims experiencing multiple breach events, as well as a rise in the average ransom payment.

By Staff Writer • 3 min read • Fri, 13th Aug 2021
Gartner names NICE as leader in CCaaS for 7th consecutive year
Customer Relationship Management

Gartner names NICE as leader in CCaaS for 7th consecutive year

For the seventh consecutive year, Gartner has named NICE CXone as a leader in the 2021 Gartner Magic Quadrant for Contact Center as a Service (CCaaS) report.

By Ryan Morris-Reade • 2 min read • Thu, 12th Aug 2021
Kaspersky achieves champion status once more in Cybersecurity Leadership Matrix
Cybersecurity

Kaspersky achieves champion status once more in Cybersecurity Leadership Matrix

Kaspersky has achieved champion status for the second consecutive year in the 2021 Cybersecurity Leadership Matrix by Canalys.

By Ryan Morris-Reade • 2 min read • Tue, 10th Aug 2021
Gartner: Gaps between employer and staff sentiment on the future of work
Hybrid & Remote Work

Gartner: Gaps between employer and staff sentiment on the future of work

A gap is emerging between executive and individual contributor perceptions on the future of the employee experience, says Gartner.

By Shannon Williams • 4 min read • Mon, 9th Aug 2021
Global revenue of $400 billion by 2025 forecast for IaaS and PaaS markets - IDC report
Platform-as-a-Service

Global revenue of $400 billion by 2025 forecast for IaaS and PaaS markets - IDC report

IDC has published a report forecasting the IaaS and PaaS markets will have combined revenues of $400 billion by 2025.

By Ryan Morris-Reade • 2 min read • Fri, 6th Aug 2021
Worldwide 5G network infrastructure revenue to reach $19 billion
Unified Communications

Worldwide 5G network infrastructure revenue to reach $19 billion

Investment in legacy wireless generations is rapidly deteriorating and spending on non-5G small cells is poised to decline as CSPs move to 5G small cells.

By Shannon Williams • 3 min read • Fri, 6th Aug 2021
The case for continuous Intelligence in APAC cities
Smart Cities

The case for continuous Intelligence in APAC cities

Data is most useful at the exact time it is captured, leading to a fundamental rethink in how it should be treated, writes Hazelcast CTO John DesJardins.

By John DesJardins • 4 min read • Wed, 4th Aug 2021
BlackBerry releases Jarvis 2.0 the latest edition of its flagship analysis tool
Software-as-a-Service

BlackBerry releases Jarvis 2.0 the latest edition of its flagship analysis tool

BlackBerry has released BlackBerry Jarvis 2.0, the latest edition of its flagship software composition analysis tool.

By Ryan Morris-Reade • 2 min read • Thu, 29th Jul 2021