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Automation stories

monday.com flags Australian firms' coordination tax
Software-as-a-Service

monday.com flags Australian firms' coordination tax

A survey of 385 workers suggests poor handovers, rework and meeting overload are draining productivity across Australian and New Zealand firms.

By Mark Tarre • 5 min read • Yesterday
Australian firms rush AI adoption amid rising risks
Software-as-a-Service

Australian firms rush AI adoption amid rising risks

Boards face mounting pressure to set AI rules now, as faster adoption is exposing Australian firms to data, workforce and security risks.

By Mark Tarre • 5 min read • Last week
Freight costs up to 14 times higher than local moves
Data centers

Freight costs up to 14 times higher than local moves

Interstate freight bills are squeezing supply chains, with TMX Transform data showing some routes now cost up to 14 times local delivery rates.

By Karen Joy Bacudo • 4 min read • Last week
Australia urged to back national semiconductor roadmap
Semiconductors

Australia urged to back national semiconductor roadmap

A lack of national coordination risks leaving Australia behind as other countries pour funds into chips vital to defence, AI and industry.

By Sean Mitchell • 4 min read • Last week

Global Stories

Automation stories

TCS wins broader role in ABB's global network overhaul
Network Infrastructure

TCS wins broader role in ABB's global network overhaul

The multi-year pact will centralise ABB's fragmented networks, aiming to improve security and reliability across operations used by 110,000 staff.

By Sean Mitchell • 4 min read • Today
AI shifts from novelty to infrastructure, firms say
Digital Transformation

AI shifts from novelty to infrastructure, firms say

Firms say the bigger payoff now lies in embedding AI into logistics, security and data systems, while poor governance leaves firms exposed.

By Sofiah Nichole Salivio • 4 min read • Today
Plaud launches ChatGPT app for meeting transcripts
Data Protection

Plaud launches ChatGPT app for meeting transcripts

Plaud has launched a ChatGPT app that lets users search, summarise and analyse meeting recordings stored in their Plaud accounts.

By Joseph Gabriel Lagonsin • 3 min read • Today
Executives warn AI adoption outpaces governance & ROI
Robotics

Executives warn AI adoption outpaces governance & ROI

Wider use of AI is raising fresh concerns over security, skills and ROI as businesses race ahead of governance and controls.

By Sofiah Nichole Salivio • 5 min read • Yesterday
Microsoft 365 Copilot to get GPT-5.6 default model
Software-as-a-Service

Microsoft 365 Copilot to get GPT-5.6 default model

Microsoft 365 users may see stronger first drafts and faster analysis as OpenAI's latest model becomes the default Copilot engine.

By Mark Tarre • 3 min read • Yesterday
Esmo marks 25 years with Germany, China & Taiwan expansion
High Performance Computing

Esmo marks 25 years with Germany, China & Taiwan expansion

Long-standing chipmaker ties are set to deepen as the supplier adds manufacturing and support capacity across three key semiconductor hubs.

By Sofiah Nichole Salivio • 4 min read • Yesterday
Why AI projects that don't start with a study of customer behaviour are destined to disappoint
Data Analytics

Why AI projects that don't start with a study of customer behaviour are destined to disappoint

Many AI roll-outs miss returns for years because businesses fail to spot customer pain points before automating broken processes.

By James Johnstone • 4 min read • Yesterday
Cloudera & Mercy Corps launch AI tool for aid work
Data Analytics

Cloudera & Mercy Corps launch AI tool for aid work

Aid workers are cutting report times by up to 90% as a new AI system speeds crisis analysis and frees staff for field response.

By Mark Tarre • 4 min read • Yesterday
Most CX leaders see little AI impact, despite spend
Digital Transformation

Most CX leaders see little AI impact, despite spend

Most firms are still increasing AI budgets, even as 57% of CX leaders say the technology has delivered little or no impact on operations.

By Sean Mitchell • 4 min read • Last week

Stories from Other Regions

Automation stories

QuikBot names Howie Lau as Board Adviser for strategy
Robotics

QuikBot names Howie Lau as Board Adviser for strategy

The Singapore startup is seeking stronger public-sector and industry links as it pushes its autonomous delivery software into buildings and logistics.

By Sofiah Nichole Salivio • 5 min read • Today
WorkJam adds autonomous AI tools for frontline retail
Software-as-a-Service

WorkJam adds autonomous AI tools for frontline retail

Retail chains could now have store tasks reshuffled in real time as WorkJam rolls out autonomous AI tools across its frontline platform.

By Sofiah Nichole Salivio • 4 min read • Today
Only one in four UK workers feel job is safe from cut
Artificial Intelligence

Only one in four UK workers feel job is safe from cut

Uncertainty over AI and changing job design is leaving most UK staff unconvinced their roles are protected, a survey suggests.

By Sean Mitchell • 4 min read • Last week
Hong Kong shoppers embrace AI, but not at checkout
Data Protection

Hong Kong shoppers embrace AI, but not at checkout

While discovery is already mainstream, 45% of Hong Kong shoppers still balk at letting AI complete purchases, the survey found.

By Karen Joy Bacudo • 4 min read • Last week