Banking stories - Page 22
Banks cut onboarding time by 32% with digital identity
Wed, 4th Dec 2024
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clean technologies
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sustainability
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data management
A new report reveals banks using Corporate Digital Identity reduce onboarding time by 32%, enhancing compliance accuracy and operational efficiency.
Ripjar study shows GenAI set to reshape AML compliance
Tue, 3rd Dec 2024
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risk & compliance
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genai
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ai
A Ripjar study reveals over 60% of compliance teams expect Generative AI to revolutionise Anti-Money Laundering processes within two years.
Why identity management is an essential investment for Australian financial services providers in 2025
Mon, 2nd Dec 2024
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biometrics
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mfa
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crypto
Allaying rising concerns about privacy and security is critical for organisations and institutions that want to survive and thrive.
Commonwealth Bank uses AI to enhance customer service
Fri, 29th Nov 2024
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crm
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fintech
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cx
Commonwealth Bank of Australia is leveraging AI to improve customer service, reducing scam losses by 50%, fraud by 30%, and call wait times by 40%.
Publicis Sapient partners with Google Cloud on AI adoption
Fri, 22nd Nov 2024
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uc
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data analytics
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digital transformation
Publicis Sapient has partnered with Google Cloud to boost generative AI adoption, creating a dedicated unit to assist enterprises in leveraging AI technologies.
Rent The Roo partners with GoCardless to cut dishonour fees
Thu, 21st Nov 2024
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fintech
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gocardless
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banking
GoCardless has teamed up with Rent The Roo to enhance payment experiences, eliminating dishonour fees and improving payment success rates for customers.
Spriggy partners with Fastter for new 5G mobile service
Wed, 20th Nov 2024
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uc
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fintech
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cx
Fastter and Spriggy have launched Spriggy Mobile, a 5G service aimed at enhancing children's safety and parental control for Aussie families.
Yahoo survey: ad leaders prioritise tracking over privacy
Tue, 19th Nov 2024
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martech
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data privacy
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government
A Yahoo survey reveals 74% of advertising leaders prioritise tracking over privacy solutions ahead of changes to Australia's Privacy Act.
Banks lead industries in adoption of generative AI technology
Tue, 19th Nov 2024
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risk & compliance
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genai
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data privacy
A report reveals that 60% of banking leaders are integrating generative AI technology into operations, outpacing other sectors in adoption rates.
Financial sector prepares for EU DORA regulations in 2025
Mon, 18th Nov 2024
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supply chain
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risk & compliance
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cybersecurity
As the EU's DORA regulation looms, financial firms are urged to bolster digital resilience or risk severe operational disruptions by January 2025.
CommBank app updates enhance security against scams
Mon, 18th Nov 2024
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crypto
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fintech
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blockchain
CommBank has unveiled new security features for its mobile app, including digital wallet reviews and scam warnings, to enhance customer protection against fraud.
Attestiv unveils deepfake detection tool for video
Fri, 8th Nov 2024
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genai
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ai
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cybersecurity
Attestiv has unveiled a new deepfake detection platform to help individuals and businesses tackle the rise of fake videos amid growing digital deception concerns.
AI chatbots in Australia need human touch for empathy
Thu, 7th Nov 2024
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cx
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martech
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personalisation
Australian firms are increasingly using AI chatbots for customer service, but experts warn that technology lacks the emotional intelligence of human agents.
Stake launches PayTo with Zepto for seamless deposits
Tue, 5th Nov 2024
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cx
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martech
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cloud services
Stake has launched PayTo for real-time transfers, partnering with Zepto to enable customers to manage automated deposits directly from bank accounts.
Newgen Software secures spot in 2024 Gartner report
Mon, 4th Nov 2024
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document management
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digital transformation
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ecm
Newgen Software has been named a niche player in the 2024 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth year running.
Newgen named niche player in 2024 Gartner Magic Quadrant
Fri, 1st Nov 2024
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digital transformation
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government
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insurance
Newgen Software has been named a Niche player in the 2024 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth consecutive year.
Study reveals severe security flaws in finance software
Thu, 31st Oct 2024
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application security
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risk & compliance
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cybersecurity
A study by Veracode reveals that 76% of financial applications have unresolved security flaws, posing significant risks to organisations and their customers.
Newgen recognised in 2024 Gartner Magic Quadrant again
Thu, 31st Oct 2024
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digital transformation
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lcnc
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software development
Newgen Software has been acknowledged by Gartner in the 2024 Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth year running.
Forrester reveals 2025 predictions for banking & insurance
Wed, 30th Oct 2024
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data analytics
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cx
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martech
Forrester's 2025 Predictions report reveals banks and insurers face significant transformations in customer experience and tech investments amid evolving trends.
TCS & NVIDIA join forces to advance AI across sectors
Fri, 25th Oct 2024
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uc
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cx
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martech
Tata Consultancy Services has partnered with NVIDIA to launch a new business unit focused on boosting AI adoption across multiple industries.