Banking stories
Qualtrics is aiding Asia Pacific firms like CBA and MSB to enhance customer loyalty and engagement through advanced feedback and AI-driven insights.
Zepto's Trevor Wistaff urges Aussie businesses to adopt real-time payments via NPP now, enhancing speed, security and customer control over funds.
Biza.io appoints Kam Rafiei as Product Lead to boost Consumer Data Right services amid rising demand from non-bank lenders under new CDR rules.
Singapore cardholders can convert up to 8% of DCS Visa Platinum Card spending into carbon offsets, supporting biodiversity via a new app feature from June.
Starburst secures strategic investment from Citi to advance its scalable, secure data platform, supporting AI-ready solutions for global enterprises and major banks.
Salesforce launches Agentforce for Financial Services, offering AI agents to automate tasks and boost personalised client engagement in banks and insurers.
Apromore enhances its process intelligence platform with native task mining, offering businesses detailed insights from enterprise workflows to individual user actions.
Extend unveils an open-source AI toolkit enabling businesses to analyse financial data with advanced automation and multi-framework integration.
Acuity Knowledge Partners launches Agent Fleet, an AI platform designed to boost efficiency for banks, asset managers and private equity firms without more staff.
Endava formalises its partnership with OpenAI, joining the Beta Services Partner Program to advance AI-driven business transformation globally.
Klearcom has launched Verify+, a global solution enabling firms to simulate and test customer service calls in over 100 languages before going live.
Uno Digital Bank has adopted Pennant Technologies' Loan Management System to streamline operations, boost flexibility, and enhance customer lending experiences.
Identity fraud costs businesses USD $7 million yearly worldwide, with Asia Pacific firms facing rising threats from sophisticated attacks, a new study finds.
Nearly half of European banks expect to lose millions in interest due to new liquidity rules under SEPA Instant Payments Regulation by October 2025.
German expense management firm Circula has raised EUR €15 million to boost AI-driven automation, aiming to ease finance teams' workload and expand internationally.
Krenovator, a Malaysia-based AI tech talent platform, has secured seed funding from Ignite Asia to expand its reach across Southeast Asia and beyond.
SIOS Technology partners with DataHub Nepal to deliver high-availability and disaster recovery solutions, boosting business resilience across Nepal.
Lloyds Banking Group boosts lending with FICO Platform, enhancing operations and approving more credit as it migrates to cloud-based infrastructure.
Proto unveils interactive AI holograms of Amitabh Bachchan and Sourav Ganguly in India, enhancing fan engagement and banking experiences.
ABA Bank partners with SUSE to modernise digital infrastructure, enabling faster, secure banking in Cambodia with 99.999% service reliability and cost savings.