Chatbots stories - Page 13

EY ranks Generative AI (GenAI) as the most significant opportunity for tech firms in 2024, kick-starting a potential industry revival, but warns of tech maturity and associated risks.

APAC companies are increasingly integrating AI and IoT into their operations but lack robust cybersecurity measures, according to a recent study by Kaspersky.

Couchbase introduces vector search to facilitate AI-powered adaptive apps, claiming to be the first to offer this tool optimised for multiple platforms, from on-site to IoT devices.

New research reveals the undeniable potential of AI chatbots, like Wysa, to provide essential mental health support to expectant and new mothers.

Leaders in drone technology, Carbonix, teamed with RIEGL and Phase One, to revolutionise aerial surveying and geospatial data acquisition, paving the way for efficient large-scale 3D terrain mapping.

Mendix, a Siemens business segment, has released Mendix 10.6, a platform update that includes first-to-market AI tools, designed to streamline and speed up enterprise applications.

Zoom extends language support to its AI Companion for enhanced multilingual collaboration, enabling Team Chat in nine languages and Meetings in 36 languages.

Australian firms are advised to consider the legal ramifications of using artificial intelligence to interact with customers, as rushing to adopt this tech could lead to legal issues if errors occur.

SecureCo spearheads the integration of AI voices in the telecoms sector, transforming customer service with innovations like their game-changing Intelligent Voice Gateway.

Platinum Accounting Australia urges the accounting industry to utilise AI technology to enhance services and reduce costs.

As the complexity of network systems escalates, IT leaders must shift from manual troubleshooting to AIOps (Artificial Intelligence for IT Operations), a strategic, AI-driven approach that enhances network management and ensures a top-notch user experience.

In anticipation of Taylor Swift's Eras Tour, DataStax announces SwiftieGPT, an AI chatbot offering comprehensive knowledge about Taylor Swift to her Australian fans.

AI cybersecurity leader Mindgard debuts free tool, AI Security Labs, to aid engineers in assessing cyber risks to AI systems.

Generative AI is fuelling sophisticated phishing and social engineering attacks, prompting organisations to adopt stringent controls.

Cybersecurity leader iboss launches the state-of-the-art ChatGPT Risk Module, an addition to its Zero Trust SSE solution, ensuring robust data security when utilising AI technologies.

Integrating these trends into your digital CX this year is a strategic imperative to future-proof your brand and ensure success in the months ahead.

Kaspersky study reveals an alarming increase in criminals discussing the use of AI tools for cyber exploitation on the dark web.

Data Privacy Day focus: As mistrust in data handling soars amongst Australians, Cloudera VP rallies businesses to heighten data security amid GenAI adoption.

Zendesk's 2024 report reveals a rise in the use of AI by Australian firms, surpassing the global average, to revolutionise and personalise customer experiences.

Cybersecurity experts at Kaspersky reveal increasing threats to minors in 2024, including AI-generated inappropriate content, cyberattacks on young gamers and malicious app downloads.