IT Brief Australia - Technology news for CIOs & IT decision-makers

Communication stories - Page 3

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IBM Australia launches podcast on generative AI insights
Wed, 11th Dec 2024
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genai
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ai
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ibm
IBM Australia has launched a new podcast series, IBM Uncharted: Generative AI Explored, designed to help listeners navigate the complexities of generative AI.
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Sinch predicts personalised, secure shopping trends for 2024
Thu, 28th Nov 2024
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cx
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martech
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personalisation
Sinch predicts that 2024's Black Friday and Cyber Monday will see a surge in personalised and secure communication strategies to enhance shopper engagement.
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AVer unveils two new audio-visual products designed for professionals
Tue, 26th Nov 2024
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edutech
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uc
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digital entertainment
AVer has launched the TR535 Dual Lens Auto Tracking Camera at AUD $7,949 and FONE700 Ceiling Speakerphone System at AUD $6,749 for professional sectors.
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Survey finds strengthened CFO-CIO ties boost business outcome
Fri, 22nd Nov 2024
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saas
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erp
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ai
A new survey reveals that over 86% of CFOs and CIOs in EMEA report stronger ties, with 43% linking this to enhanced business outcomes.
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TCCA urges standards compliance for mission-critical apps
Fri, 22nd Nov 2024
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uc
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financial systems
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risk & compliance
TCCA has highlighted the need for standards compliance in mission-critical broadband applications to enhance efficiency for critical communications users.
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UK firms risk GBP £4.5bn losses due to poor service
Wed, 20th Nov 2024
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cx
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martech
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hcm
UK businesses could face losses of up to GBP £4.5 billion during the holiday season due to inadequate customer service, new research by Qualtrics reveals.
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Salesforce & Warrix enhance collaboration using Slack
Wed, 20th Nov 2024
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digital transformation
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martech
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cdp
Salesforce and Thai sportswear firm Warrix have teamed up to streamline communication and processes using Slack, enhancing collaboration and efficiency.
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Teletrac Navman survey reveals impact of mobile distractions
Tue, 19th Nov 2024
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fleet management
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driving
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teletrac navman
A global survey by Teletrac Navman reveals that mobile phone use causes 68% of distracted driving incidents, impacting 70% of businesses.
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Live Group unveils Envoku for personalised engagement
Fri, 15th Nov 2024
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martech
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partner programmes
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personalisation
Live Group has unveiled Envoku, an AI-driven platform aimed at revolutionising audience engagement and personalisation for businesses and event organisers.
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Enhancing efficiency at Isis Central Sugar Milling Cooperative with WAVE PTX
Mon, 11th Nov 2024
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supply chain & logistics
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fleet management
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collaboration
Isis Central Sugar Milling Cooperative in Queensland enhances operational efficiency by implementing Motorola's Wave PTX technology for improved communication.
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Zoom unveils AI Companion 2.0 enhancing productivity
Fri, 1st Nov 2024
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data privacy
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ai
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microsoft
Zoom has launched AI Companion 2.0, an enhanced tool aimed at boosting productivity in meetings and communication, available at no extra cost.
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Nearly half find AI helpful for customer service: study
Fri, 1st Nov 2024
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digital transformation
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cx
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martech
Nearly half of consumers find AI chatbots helpful for customer service, with 48% noting improved experiences, a new study reveals.
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Audiebant partners with Simply NUC to enhance safety tech
Thu, 31st Oct 2024
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cartech
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cloud services
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nasa
Audiebant has partnered with Simply NUC to become the exclusive supplier of custom computing products, aiming for 500% growth in client base and revenue.
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Unlock maximum value from the Google Cloud Platform with a little help from a friend
Tue, 29th Oct 2024
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storage
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data analytics
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hyperscale
Businesses seeking to maximise Google Cloud Platform’s offerings are advised to partner with experts to navigate its complexities and drive marketing success.
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Lucid reveals UK business challenges in communication
Fri, 18th Oct 2024
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devops
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apm
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software development
Lucid Software research highlights that 46% of UK businesses waste hours on decision-making due to poor communication and project management challenges.
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Adobe Express expands with AI & key integrations
Thu, 10th Oct 2024
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martech
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genai
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ai
Adobe is enhancing Adobe Express for enterprises with AI-powered features and integrations with platforms like Slack and Google, starting October 14, 2024.
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Trend Micro study reveals cybersecurity gaps in Australia
Wed, 9th Oct 2024
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firewalls
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network security
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advanced persistent threat protection
A Trend Micro study highlights alarming cybersecurity gaps in Australia, with only 37% of organisations having adequate staffing for 24/7 coverage.
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Study reveals GenAI's rising role in global innovation
Wed, 9th Oct 2024
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genai
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llms
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ai
A new study reveals that 46% of Wazoku's network have adopted Generative AI to drive innovation, showcasing its pivotal role in creative processes.
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Australian cybersecurity roles increasingly stressful, says ISACA survey
Fri, 4th Oct 2024
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martech
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cybersecurity
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adobe
Australian cybersecurity professionals face rising job stress amid increased threats and low budgets, with 53% anticipating a cyberattack within a year.
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Meals on Wheels SA supporting its critical customer service function with UCaaS
Tue, 1st Oct 2024
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ai
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telephony
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customer service
Meals on Wheels SA upgrades to RingCentral UCaaS, saving 30% in telecom costs while integrating paper-based fax services to accommodate tech-shy volunteers.