Conversational AI Stories

Australian Stories

Conversational AI stories

Airtasker launches ChatGPT booking for local services

Users can now book cleaners, movers and tradespeople in one ChatGPT chat, as Airtasker opens its marketplace to AI transactions.

By Mark Tarre • 4 min read • Today

Software-as-a-Service

Ansarada unveils OS Bondi for secure M&A, due diligence

Deal teams will save time on due diligence as Ansarada's OS Bondi spots duplicate questions while keeping sensitive data inside its secure platform.

By David Shilovsky • 4 min read • This month

Global Stories

Conversational AI stories

Digital Transformation

Amazon Chief says conversational AI will reshape shopping

Shoppers may soon ask for product advice in chat form as Amazon races rivals to turn generative AI into a new retail interface.

By Sofiah Nichole Salivio • 4 min read • Last week

Software-as-a-Service

Decile launches AI assistant eCommerce analytics MCP

Marketers can now query customer data and build audience segments inside AI chats, cutting out separate dashboards and campaign tools.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Digital Transformation

Bir launches AI payment assistant in Azerbaijan's m10

The chat-based tool aims to cut the steps between opening m10 and paying bills, as digital payments gain ground in Azerbaijan.

By Sofiah Nichole Salivio • 4 min read • Last week

DevOps

Google named Forrester AI Platforms leader on strategy

Businesses weighing AI spending may see Google's Forrester ranking as a boost, with Gemini Enterprise aimed at uniting users, developers and IT teams.

By Sean Mitchell • 3 min read • Last week

Virtualisation

Amazon launches runtime instances for Bedrock agents

Production AI agents on Bedrock can now share sessions for up to 14 days, making long-running workflows easier to run and coordinate.

By Mark Tarre • 4 min read • Last week

Software-as-a-Service

Adobe launches ChatGPT plugin to link its creative tools

ChatGPT users can now tap more than 70 Adobe tools in one workflow, reducing the need to juggle separate creative app connectors.

By Sean Mitchell • 4 min read • This month

Digital Transformation

YachtWorld launches in ChatGPT to woo early buyers

Buyers can now move from broad yacht questions in ChatGPT to YachtWorld listings, as brokers seek visibility earlier in the sales funnel.

By Sean Mitchell • 4 min read • This month

Digital Transformation

Radisson launches ChatGPT hotel app with Accenture

Travellers can now search more than 1,000 Radisson hotels in ChatGPT, as the group moves to defend direct bookings from online intermediaries.

By Mark Tarre • 4 min read • This month

Digital Transformation

Why enterprise AI must learn to act, not just talk

Travel and banking customers could see faster resolutions as enterprises shift AI from answering queries to completing tasks end to end.

By Albert Nel • 6 min read • This month

Security Information and Event Management

Sumo Logic unveils new AI tools for security teams

The new release aims to cut investigation time for security teams, with Sumo Logic claiming its own SOC reduced MTTR by 64%.

By Joseph Gabriel Lagonsin • 4 min read • This month

Data Analytics

Amex GBT adds AI tools across business travel platforms now

Travel managers will get real-time programme visibility and travellers more self-service options as Amex GBT broadens AI across its products.

By Sean Mitchell • 4 min read • This month

Data Protection

Guidewire launches Qusar with AI agents for insurers

The new release lets insurers automate claims and underwriting tasks inside their existing systems, while keeping data access and compliance controls in house.

By Sean Mitchell • 4 min read • This month

Software-as-a-Service

Guidewire launches AI agent framework for insurers

Insurers could speed up claims and underwriting work as the new framework embeds AI agents into core policy systems while keeping compliance controls.

By Sofiah Nichole Salivio • 4 min read • This month