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Customer Success stories

Wild Tech strengthens APAC growth with new C suite
Customer Relationship Management

Wild Tech strengthens APAC growth with new C suite

Wild Tech bolsters APAC expansion, appointing three new C-suite leaders to drive AI-led solutions, operations and revenue growth.

By Mark Tarre • 4 min read • Wed, 28th Jan 2026
Workers get just 2-3 hours of real focus time a day
Human Capital Management

Workers get just 2-3 hours of real focus time a day

New Hubstaff data shows workers average only 2-3 hours of true focus a day as meetings, app overload and AI tools fragment attention.

By Shannon Williams • 4 min read • Wed, 28th Jan 2026
Tricentis hires new leaders to drive AI powered growth
DevOps

Tricentis hires new leaders to drive AI powered growth

Tricentis hires two senior leaders to accelerate AI-led growth after hitting USD $400 million ARR and securing USD $1.33 billion backing.

By Sofiah Nichole Salivio • 4 min read • Wed, 28th Jan 2026
Veeam appoints new leaders to drive data resilience push
Storage

Veeam appoints new leaders to drive data resilience push

Veeam reshapes its top team with three senior hires to sharpen its global data resilience, security and AI-driven growth strategy.

By Sofiah Nichole Salivio • 4 min read • Wed, 28th Jan 2026
EcoOnline names David Orstad Chief Customer Officer
Customer Experience

EcoOnline names David Orstad Chief Customer Officer

EcoOnline appoints David Orstad Chief Customer Officer to lead global customer functions and launch new managed services offering.

By Sofiah Nichole Salivio • 3 min read • Mon, 26th Jan 2026
Syspro maps AI-led overhaul, M&A push and new brand
Software-as-a-Service

Syspro maps AI-led overhaul, M&A push and new brand

Syspro plots AI-led overhaul, acquisitive growth and a fresh global brand as it chases cloud-first, subscription-fuelled expansion.

By Kaleah Salmon • 3 min read • Thu, 22nd Jan 2026
Assured Data Protection expands Tony Giannini's remit
Data Protection

Assured Data Protection expands Tony Giannini's remit

Assured Data Protection widens Tony Giannini's role to unite global innovation with Americas channel strategy for MSP-focused growth.

By Sofiah Nichole Salivio • 4 min read • Thu, 22nd Jan 2026
Rimini Street honoured for agentic AI & client success
Storage

Rimini Street honoured for agentic AI & client success

Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.

By Sofiah Nichole Salivio • 4 min read • Fri, 16th Jan 2026
Constant Contact buys GURU event & education assets
Marketing Technologies

Constant Contact buys GURU event & education assets

Constant Contact buys GURU Conference, SubjectLine.com and Certified GURU to deepen its email marketing tools, training and community reach.

By Catherine Knowles • 4 min read • Fri, 16th Jan 2026
Five9 & Google Cloud launch unified AI contact centre CX
Unified Communications

Five9 & Google Cloud launch unified AI contact centre CX

Five9 and Google Cloud unveil a joint AI-powered CX platform, unifying contact centre workflows and customer data across all channels.

By Shannon Williams • 3 min read • Thu, 15th Jan 2026
STG folds S&P EDM into Gresham & carves out thinkFolio
Fintech

STG folds S&P EDM into Gresham & carves out thinkFolio

STG completes S&P Global EDM and thinkFolio deal, folding EDM into Gresham while spinning thinkFolio out as a standalone portfolio firm.

By Joseph Gabriel Lagonsin • 4 min read • Thu, 15th Jan 2026
Nozomi opens APJ HQ in Singapore after USD $1bn deal
IoT Security

Nozomi opens APJ HQ in Singapore after USD $1bn deal

Nozomi opens Asia Pacific and Japan base in Singapore as it ramps up industrial cyber security growth after a USD $1bn Mitsubishi deal.

By Sofiah Nichole Salivio • 3 min read • Thu, 15th Jan 2026
Hyland wins IDC 2025 award for customer experience
Software-as-a-Service

Hyland wins IDC 2025 award for customer experience

Hyland has been named IDC's 2025 Customer Experience Award winner for content and experience management, topping global satisfaction scores.

By Mark Tarre • 3 min read • Wed, 14th Jan 2026
BGF invests GBP £16.6m in Workbooks to fund US growth
Customer Relationship Management

BGF invests GBP £16.6m in Workbooks to fund US growth

BGF invests GBP £16.6m in Workbooks to accelerate US expansion and deepen development of its integrated mid-market SaaS platform.

By Kaleah Salmon • 3 min read • Mon, 12th Jan 2026
Denodo named Leader in 2025 Gartner data integration MQ
Virtualisation

Denodo named Leader in 2025 Gartner data integration MQ

Denodo named a Leader in Gartner's 2025 Magic Quadrant for data integration, its sixth straight top-tier ranking amid rising AI demand.

By Mark Tarre • 5 min read • Fri, 9th Jan 2026
Freshworks hires Kady Srinivasan as AI era marketing chief
Software-as-a-Service

Freshworks hires Kady Srinivasan as AI era marketing chief

Freshworks names AI-focused marketer Kady Srinivasan as CMO to sharpen its global brand and go-to-market engine in crowded SaaS markets.

By Sean Mitchell • 4 min read • Thu, 8th Jan 2026

Stories from Other Regions

Customer Success stories

Exacta Group targets GBP £25m turnover on export push
Hyperscale

Exacta Group targets GBP £25m turnover on export push

Bristol's Exacta Group eyes GBP £24-25m turnover by 2026 after a 34.5% revenue jump and rapid export-led expansion in key global markets.

By Mark Tarre • 3 min read • Mon, 12th Jan 2026