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TCS tops Everest Group's store services provider ranking
Data Analytics

TCS tops Everest Group's store services provider ranking

Stores are becoming a bigger tech battleground as retailers seek tighter links between operations, checkout and customer engagement.

By Sean Mitchell • 3 min read • 3 days ago
Earnix launches AI orchestration system for insurers
Customer Relationship Management

Earnix launches AI orchestration system for insurers

Insurers testing AI in narrow pilots may now need traceable, governed tools as Earnix pushes its new orchestration layer into daily workflows.

By Joseph Gabriel Lagonsin • 4 min read • Last week
SAVVI launches SelectSmart 2026 for benefits decisions
Fintech

SAVVI launches SelectSmart 2026 for benefits decisions

Workers could cut enrolment confusion as SAVVI's latest platform uses existing data to recommend benefits choices without lengthy questionnaires.

By Joseph Gabriel Lagonsin • 3 min read • Last week
Gartner says more than 10% of firms will be AI-first
Digital Transformation

Gartner says more than 10% of firms will be AI-first

Control over data, governance and AI accuracy is becoming a boardroom priority as Gartner says the shift could reshape enterprise strategy by 2030.

By Joseph Gabriel Lagonsin • 4 min read • Last week
Tredence appoints Shashank Samant as independent director
Data Analytics

Tredence appoints Shashank Samant as independent director

Growth across Europe and the Middle East is increasing pressure on Tredence to turn AI trials into larger enterprise contracts.

By Sean Mitchell • 4 min read • Last week
Exclusive: Celonis says AI fails without context in operations
Digital Transformation

Exclusive: Celonis says AI fails without context in operations

AI deployments are failing at scale because most systems lack the context needed to stop agents hallucinating, Celonis says.

By Jake MacAndrew • 3 min read • This month
Snowflake boosts governed data for AI with Iceberg
Data Protection

Snowflake boosts governed data for AI with Iceberg

Customers will be able to query live data across systems with less duplication, as Snowflake expands governance for AI workloads and Iceberg tables.

By Mark Tarre • 5 min read • This month
Mphasis launches Tria AI platform for enterprise action
Digital Transformation

Mphasis launches Tria AI platform for enterprise action

It aims to help firms turn AI experiments into governed action across operations, technology and commercial functions, not just pilots.

By Joseph Gabriel Lagonsin • 3 min read • This month
CFOs can win by deploying AI strategically, Gartner says
Manufacturing

CFOs can win by deploying AI strategically, Gartner says

Strategic deployment, rather than bigger budgets, is emerging as the key way finance chiefs can turn AI into revenue and margin gains.

By Karen Joy Bacudo • 4 min read • This month
SourseAI strikes New Zealand telecoms deal with 2degrees
Software-as-a-Service

SourseAI strikes New Zealand telecoms deal with 2degrees

The deal gives 2degrees specialist predictive analytics to help lift campaign conversion, curb churn and grow customer lifetime value.

By Sean Mitchell • 4 min read • Last month
Altimetrik wins three ISG life sciences digital nods
Manufacturing

Altimetrik wins three ISG life sciences digital nods

The rankings bolster Altimetrik's push to win larger contracts from drugmakers as life sciences firms seek AI that improves regulated operations.

By Mark Tarre • 3 min read • Last month
Experian & ServiceNow partner on agentic AI workflows
Data Protection

Experian & ServiceNow partner on agentic AI workflows

The tie-up could help regulated firms move AI agents from pilots to live workflows, using trusted data for checks, approvals and governance.

By Mark Tarre • 4 min read • Last month
8 Data management trends shaping enterprise strategy in 2026-2027
Data Protection

8 Data management trends shaping enterprise strategy in 2026-2027

Boards face higher compliance costs and AI project failures as data management shifts from housekeeping to a core enterprise risk in 2026-2027.

By Edmund Ng • 6 min read • Last month
Merchmix launches retail operating system for stock
Digital Transformation

Merchmix launches retail operating system for stock

Retailers facing stock and margin pressure get a live planning system aimed at cutting spreadsheet sprawl and speeding decisions.

By Sofiah Nichole Salivio • 4 min read • Last month

Stories from Other Regions

Decision Intelligence stories

AI in finance: The shift towards decision support
Data Analytics

AI in finance: The shift towards decision support

For brokers, the real advantage is shifting from speed to clearer decisions as AI filters market noise and highlights risks in real time.

By Jana Zdravecka • 5 min read • Last week
FICO adds DataOps to platform for wider AI adoption
Data governance

FICO adds DataOps to platform for wider AI adoption

Weak data pipelines and poor governance can now be checked inside the FICO Platform, as the software maker pushes firms towards safer AI use.

By Sofiah Nichole Salivio • 4 min read • Last week
Akeneo buys PricingHUB to add pricing to Product Cloud
Software-as-a-Service

Akeneo buys PricingHUB to add pricing to Product Cloud

Retailers and brands could cut delays and inconsistencies as Akeneo folds pricing into its Product Cloud, widening its reach beyond product data.

By Joseph Gabriel Lagonsin • 3 min read • Last week
RL Jones partners with Amberd.ai on tariff refunds
Software-as-a-Service

RL Jones partners with Amberd.ai on tariff refunds

The rollout aims to cut missed claims and speed filing as customs brokers juggle tariff data, deadlines and border delays across the US-Mexico corridor.

By Sofiah Nichole Salivio • 4 min read • Last month