Digital commerce Stories - Page 11

Australian Stories

Digital commerce stories

Castles opens Melbourne hub to drive Pacific growth

Castles Technology has opened a Melbourne hub as its Pacific headquarters, targeting fast-growing Android payments across Australia and NZ.

By Catherine Knowles • 4 min read • Fri, 12th Dec 2025

Global Stories

Digital commerce stories

Customer Experience

From click to delivery: How bad data breaks the eCommerce experience

Bad data is quietly wrecking Asia's eCommerce, fuelling failed deliveries, higher costs and eroding customer trust from click to doorstep.

By Bobby Joseph • 5 min read • Tue, 30th Dec 2025

Data Protection

Visa & Akamai partner to secure rising AI shopping

Visa teams with Akamai on new protocol to verify AI shopping agents, tackling a 300% surge in bot traffic and rising eCommerce fraud risks.

By Sean Mitchell • 5 min read • Fri, 19th Dec 2025

Gaming

Boku rides wallet boom as EBITDA surges & volumes soar

Boku lifts H1 revenue 34% and EBITDA 53% as merchants shift from cards to wallets, pushing payment volumes to $7.4 billion.

By Catherine Knowles • 6 min read • Thu, 18th Dec 2025

Digital Transformation

Social media drives Black Friday sales surge in UK

Social media fuelled a Black Friday boom in the UK, as Rithum data showed global social sales soaring 152% and online spend up 27%.

By Kaleah Salmon • 4 min read • Thu, 18th Dec 2025

Data Analytics

Study finds value for money trumps price in eCommerce

Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.

By Catherine Knowles • 4 min read • Thu, 18th Dec 2025

Digital Transformation

Akamai & Visa join forces to secure AI shopping

Akamai and Visa are teaming up to secure AI shopping agents, blending edge security with payment checks to tackle fraud in agentic commerce.

By Melania Watson • 5 min read • Thu, 18th Dec 2025

Marketing Technologies

Temu expands Brand Guardian program to fight counterfeits

Temu signs over 1,500 brands to its expanded Brand Guardian scheme, stepping up IP enforcement and counterfeit crackdowns worldwide.

By Jake MacAndrew • 3 min read • Thu, 18th Dec 2025

Unified Communications

Retailers hit by 'Christmas Returns Hangover' surge

Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.

By Sean Mitchell • 4 min read • Wed, 17th Dec 2025

Digital Transformation

AI to redefine eCommerce discovery, emotion & subs by 2026

AI is set to reshape eCommerce by 2026, powering discovery, emotional journeys and flexible subscriptions built on cleaner product data.

By Kaleah Salmon • 5 min read • Fri, 12th Dec 2025

Data Analytics

FWD Singapore reshapes leadership to drive next growth phase

FWD Singapore overhauls leadership, uniting finance, tech and distribution to sharpen adviser focus ahead of its 2026 tenth anniversary.

By Melvin Hipolito • 4 min read • Thu, 11th Dec 2025

Digital Transformation

Cloudflare outage exposes risks of AI & payments reliance

Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.

By Shannon Williams • 5 min read • Tue, 9th Dec 2025

Crypto

Coda unveils unified leadership team after Recharge deal

Coda unveils a unified leadership team and reshaped board as it fully integrates Recharge into a single global digital commerce platform.

By Melvin Hipolito • 5 min read • Tue, 9th Dec 2025

Fintech

One in three Australians open to AI shopping assistants

One in three Australians are ready to let AI shop on their behalf, but fears over fraud, control and bad purchases still loom large.

By Sean Mitchell • 4 min read • Mon, 8th Dec 2025

Crypto

Explainer: How will AI Agents pay each other using the x402 payments protocol

The x402 protocol revives HTTP 402, enabling AI agents to make instant micropayments autonomously using crypto, transforming digital commerce in 2025.

By Melvin Hipolito • 6 min read • Fri, 5th Dec 2025

Marketing Technologies

Friendly fraud set to surge by 25% over peak holiday shopping days

Friendly fraud is set to rise by 25% over the peak holiday shopping days, with transactions averaging USD $291, costing retailers billions globally.

By Shannon Williams • 3 min read • Fri, 28th Nov 2025

Marketing Technologies

Prezzee launches PrezzeePay to simplify global digital gifting

Prezzee launches PrezzeePay, enabling retailers worldwide to offer unified digital gift cards without costly system changes, targeting cashless Gen Z shoppers.

By Sean Mitchell • 3 min read • Thu, 27th Nov 2025