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Australian patience with automated customer service is wearing thin
Customer Experience

Australian patience with automated customer service is wearing thin

Australian consumers are growing impatient with automated customer service, favouring human agents over AI-powered chatbots and voice menus, a new report finds.

By Melvin Hipolito • 4 min read • Thu, 16th Oct 2025
Bitdefender launches global campaign to combat AI scam threats
Data Protection

Bitdefender launches global campaign to combat AI scam threats

Bitdefender launches They Wear Our Faces campaign to fight AI-driven scams like deepfakes, warning consumers worldwide to stay alert and protect personal data.

By Sean Mitchell • 4 min read • Fri, 10th Oct 2025

Global Stories

Digital Trust stories

STV & Post-Quantum partner to deliver quantum-safe defence tech
Encryption

STV & Post-Quantum partner to deliver quantum-safe defence tech

STV Group partners with Post-Quantum to deploy quantum-safe communication technology across Europe and NATO, enhancing defence against future cyber threats.

By Sean Mitchell • 4 min read • Tue, 4th Nov 2025
Ping Identity to acquire Keyless, boosting privacy in biometrics
Biometrics

Ping Identity to acquire Keyless, boosting privacy in biometrics

Ping Identity will acquire London-based Keyless to enhance its platform with privacy-preserving biometric authentication, boosting security and user privacy.

By Melania Watson • 3 min read • Fri, 31st Oct 2025
Oceania tech leaders face AI risks, regulation & workforce gaps in 2026
Ransomware

Oceania tech leaders face AI risks, regulation & workforce gaps in 2026

Tech leaders across Oceania face AI threats, regulatory challenges and workforce shortages as key tech priorities for 2026, ISACA research shows.

By Shannon Williams • 4 min read • Thu, 30th Oct 2025
Rapid7 reveals global findings in latest cyber-threat report
Ransomware

Rapid7 reveals global findings in latest cyber-threat report

Rapid7 warns AI and quantum computing will escalate cyber threats, urging firms to adopt advanced defences and post-quantum cryptography amid rising hybrid attacks.

By Melania Watson • 4 min read • Wed, 29th Oct 2025
TurinTech & Intel bring offline AI optimisation to Core Ultra PCs
Power / Energy

TurinTech & Intel bring offline AI optimisation to Core Ultra PCs

TurinTech partners with Intel to bring offline AI code optimisation to Intel Core Ultra PCs, enhancing performance, security, and efficiency on-device.

By Kaleah Salmon • 3 min read • Tue, 28th Oct 2025
Data Zoo partners with Ping Identity for global verification data
Identity and Access Management

Data Zoo partners with Ping Identity for global verification data

Data Zoo partners with Ping Identity to provide verified global data in PingOne Verify, boosting secure digital identity verification across 60+ countries.

By Melania Watson • 3 min read • Tue, 28th Oct 2025
Atlas browser sparks debate on AI's role in search & security
Marketing Technologies

Atlas browser sparks debate on AI's role in search & security

OpenAI's Atlas browser stirs debate on AI's impact in search, raising concerns over transparency, security risks, and the future of information browsing.

By Shannon Williams • 4 min read • Sat, 25th Oct 2025
Gartner reveals strategic tech trends set to redefine 2026
Robotics

Gartner reveals strategic tech trends set to redefine 2026

Gartner reveals key tech trends for 2026, spotlighting AI supercomputing, cybersecurity, cloud sovereignty, and digital provenance shaping business futures.

By Melvin Hipolito • 5 min read • Tue, 21st Oct 2025
AI-powered phishing threats outpace business defences & SOC teams
Mobile Device Management

AI-powered phishing threats outpace business defences & SOC teams

Generative AI boosts phishing and smishing attacks, forcing businesses to rethink security as AI-driven threats outpace traditional defences and SOC teams.

By Jed Nykolle Harme • 5 min read • Sat, 18th Oct 2025

Stories from Other Regions

Digital Trust stories

Cybersecurity becomes core for healthcare & finance in India
Data Protection

Cybersecurity becomes core for healthcare & finance in India

India's healthcare and finance sectors are prioritising cybersecurity, combining advanced tech and cultural change to safeguard patient data and digital transactions.

By Kaleah Salmon • 4 min read • Wed, 29th Oct 2025
Fellowship empowers Malaysians to combat AI-driven online scams
Advanced Persistent Threat Protection

Fellowship empowers Malaysians to combat AI-driven online scams

A fellowship in Malaysia empowers 35 content creators and youth leaders to combat AI-driven scams, reaching over five million online users with digital safety messages.

By Jed Nykolle Harme • 4 min read • Sat, 25th Oct 2025
UK shoppers show rising trust in AI for peak holiday shopping
Customer Experience

UK shoppers show rising trust in AI for peak holiday shopping

Nearly half of UK shoppers plan to use AI agents for holiday shopping, showing growing trust despite some security concerns ahead of the peak season.

By Shannon Williams • 3 min read • Thu, 23rd Oct 2025
AI-driven cyber threats top concern for Europe's IT sector by 2026
Ransomware

AI-driven cyber threats top concern for Europe's IT sector by 2026

Over half of European IT pros see AI-driven cyber threats as the top concern for 2026, yet only 14% feel very prepared to handle these risks, ISACA finds.

By Shannon Williams • 3 min read • Thu, 23rd Oct 2025
Cyberattacks: Preventable or par for the course?
Firewalls

Cyberattacks: Preventable or par for the course?

Recent cyberattacks have disrupted firms like M&S and Jaguar Land Rover, highlighting urgent need for widespread adoption of Zero Trust cybersecurity strategies.

By John Linford • 4 min read • Wed, 15th Oct 2025
GovWare 2025 in Singapore to unite over 13,000 global experts
Hyperscale

GovWare 2025 in Singapore to unite over 13,000 global experts

GovWare 2025 in Singapore will unite over 13,000 global experts from 90+ countries to discuss digital trust, AI, and cybersecurity innovation in October.

By Sean Mitchell • 4 min read • Thu, 9th Oct 2025