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Employee Experience (EX) stories

Exclusive: Staffbase's Neil Morrison says AI needs human guardrails
Digital Transformation

Exclusive: Staffbase's Neil Morrison says AI needs human guardrails

AI is revolutionising internal communications, but Staffbase's Neil Morrison stresses human oversight and leadership authenticity remain essential for success.

By Melania Watson • 5 min read • Mon, 1st Dec 2025

Global Stories

Employee Experience (EX) stories

Azets appoints Trevor Attridge as new Group CIO
Digital Transformation

Azets appoints Trevor Attridge as new Group CIO

Azets names Trevor Attridge Group CIO to spearhead global digital strategy, AI adoption and automation across its international operations.

By Melvin Hipolito • 3 min read • Thu, 11th Dec 2025
Rockwell Automation earns Asia Pacific workplace honour
Manufacturing

Rockwell Automation earns Asia Pacific workplace honour

Rockwell Automation secures Great Place To Work status in 14 Asia Pacific markets, with 80% of staff calling it a great workplace.

By Melvin Hipolito • 3 min read • Thu, 11th Dec 2025
Riverbed unveils AI tool to automate workplace IT support
Unified Communications

Riverbed unveils AI tool to automate workplace IT support

Riverbed launches Aternity Self-Service, an Agentic AI tool that automates diagnosis and fixes for common workplace IT issues.

By Melvin Hipolito • 5 min read • Thu, 11th Dec 2025
AI-led workplaces twice as likely to beat revenue goals
Digital Transformation

AI-led workplaces twice as likely to beat revenue goals

Firms that embed AI in digital workplace tools are twice as likely to beat revenue goals, as gaps widen with slower-moving rivals.

By Melania Watson • 4 min read • Wed, 10th Dec 2025
Cloudflare outage exposes risks of AI & payments reliance
Digital Transformation

Cloudflare outage exposes risks of AI & payments reliance

Cloudflare's latest outage fuels fears over fragile AI and payments systems as firms brace for weeks of disputes and operational fallout.

By Shannon Williams • 5 min read • Tue, 9th Dec 2025
academyEX names Glenn Elith as Group Chief Executive
EduTech

academyEX names Glenn Elith as Group Chief Executive

academyEX appoints Glenn Elith as its first Group Chief Executive to drive trans-Tasman growth in AI-focused tertiary education.

By Melvin Hipolito • 4 min read • Tue, 9th Dec 2025
Flexible work, AI & wellbeing to shape workplaces by 2026
Unified Communications

Flexible work, AI & wellbeing to shape workplaces by 2026

By 2026, AI, flexible work, and wellbeing will reshape workplaces, with firms prioritising local hubs, skill-based hiring, and employee satisfaction to boost growth.

By Shannon Williams • 4 min read • Fri, 5th Dec 2025
Why leaders don't need more tools: They need smarter integrations
Customer Relationship Management

Why leaders don't need more tools: They need smarter integrations

Leaders face tool overload and inefficiencies; smarter integrations that connect existing systems boost productivity, collaboration and decision-making.

By Edmund Ng • 5 min read • Wed, 3rd Dec 2025
Organisations align HR & IT to boost employee experience
Digital Transformation

Organisations align HR & IT to boost employee experience

Organisations are merging HR and IT to improve employee experience, boosting collaboration as digital tools and AI reshape the workplace landscape.

By Sean Mitchell • 3 min read • Mon, 24th Nov 2025

Stories from Other Regions

Employee Experience (EX) stories

ControlUp named Gartner Customers' Choice for DEX
Data Analytics

ControlUp named Gartner Customers' Choice for DEX

ControlUp named a 2025 Gartner Customers' Choice for DEX tools, scoring 4.8/5 with 94% of customers willing to recommend its platform.

By Sean Mitchell • 4 min read • Wed, 10th Dec 2025
CGI & Freshworks partner to deliver AI service tools in UK
EduTech

CGI & Freshworks partner to deliver AI service tools in UK

CGI and Freshworks partner to provide AI-driven service tools targeting UK mid-market and public sectors, focusing initially on education and policing.

By Sean Mitchell • 3 min read • Fri, 5th Dec 2025
Q&A: How software waste and complexity are undermining the UK's productivity ambition
Digital Transformation

Q&A: How software waste and complexity are undermining the UK's productivity ambition

UK firms waste 20% of software spend and lose 7% of revenue to complexity, hindering productivity amid the Autumn Budget's focus on efficiency.

By Simon Hayward • 5 min read • Thu, 4th Dec 2025
Freshworks launches standalone platform to boost business teams
Unified Communications

Freshworks launches standalone platform to boost business teams

Freshworks unveils Freshservice for Business Teams as a standalone platform, enabling HR, Finance and Legal to independently manage internal workflows.

By Sean Mitchell • 3 min read • Mon, 1st Dec 2025
A human revival: Will 2026 redefine work as we know it?
Data Analytics

A human revival: Will 2026 redefine work as we know it?

In 2026, HR technology, blending AI, data, and culture, promises to transform work by making it more human, connected and measurable than ever before.

By Tom Short • 6 min read • Sat, 29th Nov 2025
The symbiotic relationship between AI-driven CX and EX
Customer Relationship Management

The symbiotic relationship between AI-driven CX and EX

AI-driven customer service boosts customer experience, but investing in employee experience is key to lasting loyalty and staff retention.

By Ian Tickle • 3 min read • Thu, 27th Nov 2025
Overcoming the perceived AI skills gap
Customer Experience

Overcoming the perceived AI skills gap

Nearly half of UK business leaders view themselves as AI experts, yet 22% cite a skills gap as a key hurdle, hindering wider AI adoption in the workplace.

By Ian Tickle • 4 min read • Thu, 27th Nov 2025