Facebook Messenger news stories
Artificial Intelligence
Youthline’s new AI-powered support service is now live
"As a company with powerful AI technology, it's our duty to use it for the greater good and help young New Zealanders to get the help they need."
Cybersecurity
NHS staff breaking data security policies every day with WhatsApp
The 'unsustainable' issue of NHS staff using consumer instant messaging services is actually much bigger than has been previously reported.
Digital Marketing
Marketing and messaging trends shaping Facebook Messenger this year
Improved group chats, realtime features, and visual messaging are just a few of the features in store for messaging app.
Chatbots
Lifebroker and Jade Software launch Facebook chatbot for life insurance quote comparisons
Alfred is currently live in-market following a three-month development period and customer pilot process.