Technology news for Australia's largest enterprises
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Pegasystems now ten-time Leader in CRM Magic Quadrant
“It’s about looking at customer journeys holistically to ensure consistency and relevance to foster sustainable relationships and value.”
AI continues to widen CX success gap
Survey of global customer engagement leaders finds businesses not actively investing in AI are falling behind.
Sungard AS named DRaaS leader by Forrester
It was noted for its disaster-recovery-as-a-service solution’s ability to “serve client needs at all stages of their need for business continuity.”
Nintex named a leader in digital process automation for wide deployments
Forrester analysed the 10 most significant vendors in digital process automation for wide deployments, referring to the category as DPA wide.
Why total visibility is the key to zero trust
Over time, the basic zero trust model has evolved and matured into what Forrester calls the Zero Trust eXtended (ZTX) Ecosystem.
Video conferencing in dire need of simplification, study shows
A Forrester study shows that 84% of companies are using two or more cloud-based video conferencing apps.
Forrester’s 14 quick tech predictions for 2019
Forrester weighs in on 2019 predictions, looking at how organisations will shift into a more precise application of transformative technologies.
Why APAC companies are undergoing digital transformation
Two-thirds of Asia Pacific services decision-makers report that their firm is currently undergoing digital transformation.
Secureworks announces new pricing model for managed detection and response solution
Secureworks' Managed Detection and Response (MDR) solution combines several Secureworks advanced threat services.
Talend named a ‘Leader’ in Forrester big data fabric report
Talend earned the highest scores of any vendor in the report in both the Current Offering and Strategy categories.
Forrester names Adobe leader in enterprise marketing and campaign management
Forrester included seven vendors in the report, evaluating each vendor across 40 criteria.
EU companies least prepared for GDPR with just 26% fully compliant
Despite the low level of compliance, Forrester Research says these numbers are in fact 'encouraging' for a number of reasons.
Web Werks launches new security and compliance solution
49% of system security chiefs worldwide report that they encountered at least one breach in the duration of the past year.
Forrester names VMware a leader in enterprise mobility management
VMware’s digital workspace platform, VMware Workspace ONE powered by AirWatch, scored the highest out of 13 vendors profiled.
Security amongst top priorities for Asian & ANZ firms
Southeast Asian organisations rank employee device security and customer experience as top priorities when it comes to workplace transformation.
RSA, Splunk amongst leaders in Forrester Security Analytics Platforms report
Forrester Research has named the leaders of its Security Analytics Platforms Q1 2017 report, showcasing the most significant leaders in the area.
The road to digital mastery: it all starts with understanding the now
To survive in the age of the customer, you must become a digital business.
Aussie IT decision makers focusing on three priorities, survey finds
"Keeping pace with the growth of customer expectations can no longer be achieved within the four walls of an organisation."
Centrify gets flexible with privileged access deployment
“The ability to deploy the Centrify Privilege Service either on-premises or in a private cloud is an attractive option for customers."
SimpliVity a revolutionary leader in hyperconverged market
"As soon as I saw the first SimpliVity demo, I knew they were doing something revolutionary."
Adobe shines in Forrester's enterprise marketing reports
“In today’s digital age, the brands that will be successful must lead with experience and delight customers across touch points."
Forrester Wave report champions Emarsys as strong performer in B2C marketing
The 'Forrester Wave Cross-Channel Campaign Management, Q2 2016 Report' has highlighted some of the best-performing B2C cloud marketing providers.
Acronis scores 100% in study by independent research firm
Forrester Research recently conducted a study on 10 of the main Enterprise File Sync and Share (EFSS) platform providers.
Palo Alto is winning the malware analysis game
Forrester described the Palo Alto’s strategy going forward as “comprehensive, covering prevention as well as detection and response.”