Forrester stories
Forrester's report reveals that customer experience quality in Australia has stagnated or declined since 2020, with banks and government sectors hit hardest.
Calvary Health Care and SailPoint demonstrate the transformation of healthcare IT through advanced identity security systems.
Forrester's 2024 emerging tech report highlights genAI for visual content and language, TuringBots, and IoT security as top investments with a 2-year benefit horizon.
Chargebee has named Brian Clark as President of Go-to-Market and Andrew Sherwood as SVP of Global Sales, aiming to capitalise on the booming USD $1.5 trillion subscription economy.
Kore.ai names Richard Oldham as Head of Pre-Sales for Australia and New Zealand to enhance regional presence and provide robust technical support.
Medallia named a Strong Performer for Customer Analytics Technologies, spotlighting its advanced AI, real-time data processing, and text analytics.
Tech spending in APAC is set to rise by 6.4%, totalling USD $710 billion in 2024, driven by AI and cloud tech. Key players like China, India, and Australia are leading this growth.
AI-powered ecommerce search platform Constructor raises USD $25 million in Series B, nearly tripling its valuation to USD $550 million. Sapphire Ventures leads the round.
Claroty has been recognised as a 'Strong Performer' in Forrester's OT Security Solutions report, excelling in strategy and key operational categories.
DeepL has launched DeepL for Enterprise, enhancing AI solutions for organisations with custom glossaries, security features, and up to 345% ROI.
Quantexa reports a 40% surge in Decision Intelligence ARR, projecting GBP £80 million by 2024, driven by expanding markets and strategic partnerships.
Medallia emerges as a leader in The Forrester Wave: Text Mining and Analytics Platforms, Q2 2024 report, excelling in Vision, Innovation, and Adoption.
Architecture mining technologies are revolutionising cloud management, providing critical insights into security, cost control, and infrastructure optimisation.
Forrester's 2024 IAM report highlights AI's growing role in security, the rise of passwordless authentication, and the emergence of B2B IAM solutions.
Medallia has been named a leader in Forrester's Text Mining and Analytics Platforms Q2 2024, praised for its vision, innovation, and comprehensive AI-powered analytics.
Forrester's new report predicts global online retail sales will soar from USD $4.4 trillion in 2023 to USD $6.8 trillion by 2028, with key disparities between regions.
BillingPlatform has clinched the title of Best Subscription Billing Solution of 2024 by the SIIA CODiE Awards, marking its second consecutive win.
While 22% of firms globally effectively utilise Gen AI, a SoftServe study highlights prevailing data and skill gaps, reflecting similar trends in Singapore.
Tanium concludes its Converge World Tour in Tokyo, featuring top industry leaders discussing security innovations and showcasing autonomous capabilities like Tanium Automate.
Despite significant investments, many digital transformation initiatives are falling short. Experts say connectivity maturity and platform strategies are key to real success.