Knowledge Management Stories

Global Stories

Knowledge Management stories

Tech chiefs urge safer, sector-specific AI adoption

Businesses face mounting pressure to curb unsafe AI rollouts as executives warn that general-purpose tools are outpacing governance and controls.

By Sean Mitchell • 4 min read • Today

Robotics

ARM Hub maps practical AI path for Australian factories

Australian manufacturers could slash rework and compliance time if they embed AI in daily workflows, UTS-led research says.

By Joseph Gabriel Lagonsin • 4 min read • Yesterday

Data Protection

Executives urge stronger AI foundations across sectors

Across healthcare, cyber security and data management, leaders warned that AI will stall without stronger infrastructure, workflows and trusted data.

By Joseph Gabriel Lagonsin • 5 min read • Yesterday

Software-as-a-Service

Litera relaunches as one legal AI platform for firms

Law firms are being offered a single AI system for drafting, review and business development as Litera folds its products into one platform.

By Sean Mitchell • 4 min read • Yesterday

Data Protection

Valantor buys EyeLevel to launch visual intelligence

Enterprises can now run AI on sensitive documents in private or air-gapped systems, reducing security and compliance risks.

By Sean Mitchell • 4 min read • Yesterday

Digital Transformation

Alation launches AI operating system for enterprise trust

Businesses scaling AI face greater risk of hidden errors, as Alation's new system aims to verify data, context and agent decisions in real time.

By Sean Mitchell • 4 min read • Yesterday

Data Protection

Plaud launches Plaud App in ChatGPT for meeting transcripts

Plaud has launched a ChatGPT app that lets users search, summarise and analyse meeting recordings stored in their Plaud accounts.

By Joseph Gabriel Lagonsin • 3 min read • 4 days ago

Software-as-a-Service

Dropbox expands AI integrations with ChatGPT & Claude

Users can now pull Dropbox files into ChatGPT, Claude and Gemini Spark, keeping AI output tied to existing permissions and team workflows.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago

Customer Relationship Management

Microsoft launches AI sales & service tools in Copilot

Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.

By Mark Tarre • 4 min read • 4 days ago

Software-as-a-Service

EazyPetition launches AI USCIS form platform in US

Immigration applicants and their advisers could cut repeated filing work and errors as the Texas legal tech firm rolls out its AI-assisted USCIS forms tool.

By Mark Tarre • 3 min read • 4 days ago

Software-as-a-Service

DevRev launches Enterprise-Bench for enterprise AI agents

Businesses face a tougher test for AI agents as DevRev's new benchmark measures accuracy, cost and access controls in enterprise settings.

By Mark Tarre • 5 min read • Last week

Software-as-a-Service

Meltwater expands AI assistant actions in platform

Teams can now build reports and monitor alerts from ChatGPT or Claude, as the update widens access to trusted data inside Meltwater.

By Sean Mitchell • 4 min read • Last week

Customer Relationship Management

OpenAI launches ChatGPT Work for workplace automation

More than 5 million Codex users could now hand hours-long office tasks to a new agent that drafts documents, spreadsheets and slide decks.

By Mark Tarre • 5 min read • Last week

Software-as-a-Service

Relativity names Chris Brown President to expand remit

The move puts product, marketing and partnerships under one executive as Relativity intensifies its push to embed AI in legal workflows.

By Sofiah Nichole Salivio • 4 min read • Last week

Software-as-a-Service

SBS launches AI foundation for banks on existing systems

The rollout could help more than 1,500 institutions use generative AI on trusted in-house data without disrupting core banking operations.

By Karen Joy Bacudo • 3 min read • Last week

Software-as-a-Service

AI is rewriting the rules of dealmaking

Deal teams are using generative AI to cut review times and surface risks in seconds, but trust and traceability remain critical.

By Justin Smith • 4 min read • Last week

Stories from Other Regions

Knowledge Management stories

Digital Transformation

IANS launches cybersecurity MCP server through Claude

Security teams using Claude can now tap into IANS' practitioner-validated intelligence, reducing reliance on generic web sources for urgent cyber decisions.

By Sean Mitchell • 4 min read • Today

Software-as-a-Service

CMap launches Chat AI tool for professional services

Professional services firms can now query their own data in plain English, with early users already checking cash flow, staffing and overdue invoices.

By Sean Mitchell • 4 min read • Last week