Knowledge Management Stories

Global Stories

Knowledge Management stories

CFOs risk falling behind without scalable AI strategy

Many finance chiefs are still treating AI as isolated pilots, leaving stronger returns for firms that build it into one operating system.

By Mark Tarre • 4 min read • Yesterday

Digital Transformation

Gainsight launches Developer Studio & Skilljar tie-up

Customer support teams could gain more control as the new toolkit cuts developer queues and ties training into community hubs.

By Joseph Gabriel Lagonsin • 4 min read • 3 days ago

Document Management

DeepJudge & Harvey partner to add firm knowledge to AI

Legal teams could see AI drafts better reflect firm precedent, as the new tie-up links past matters and internal expertise to daily workflows.

By Joseph Gabriel Lagonsin • 5 min read • 3 days ago

Data Analytics

Pattern launches Pi AI engine for eCommerce brands

The platform gives brands real-time, audited automation across marketplaces, with human approval required for some actions and millions already completed.

By Sean Mitchell • 4 min read • 3 days ago

Digital Transformation

Client pressure drives law firms' AI investment choices

Law firms are being pressed to justify AI spending as clients increasingly demand proof the technology improves service, efficiency and pricing.

By Sean Mitchell • 4 min read • 4 days ago

Data Protection

Squirro updates AI platform for regulated enterprises

The update aims to curb bad answers and compliance risk for banks and other regulated users as enterprise AI rolls out more widely.

By Joseph Gabriel Lagonsin • 4 min read • 4 days ago

Digital Transformation

Mantel & Glean partner to expand Work AI in region

The deal targets banks, utilities and agencies seeking to turn AI pilots into secure workplace tools across Australia and New Zealand.

By Mark Tarre • 4 min read • 4 days ago

Data Protection

iManage unveils AI context fabric for governed knowledge

The update gives law and finance firms tighter AI controls over sensitive records as they seek to deploy tools without breaching confidentiality.

By Sofiah Nichole Salivio • 4 min read • Last week

Data Protection

Employees use personal AI accounts for work, study

Most workers are blurring the line between corporate and personal AI use, leaving employers blind to sensitive data shared outside approved accounts.

By Sofiah Nichole Salivio • 4 min read • Last week

Data Analytics

Pattern launches Pi AI engine for eCommerce brands

Brand partners can now automate pricing, content and inventory checks across major marketplaces as Pattern rolls out its Pi system.

By Mark Tarre • 4 min read • Last week

Digital Transformation

Miro adds AI agents & integrations for team workspaces

The new connectors let teams keep AI-generated work visible on a shared canvas, reducing siloed chats and manual rework across apps.

By Sean Mitchell • 5 min read • Last week

Digital Transformation

AI is compressing legal work but increasing the value of divergence

Law firms risk sounding alike as AI trims routine work, pushing judgement and bespoke advice back to the centre of client value.

By Jamie Ng • 5 min read • Last week

Data Protection

GoTo finds workers wary of AI overreliance at work

A GoTo survey finds many workers fear heavy AI use is eroding skills, while poor training and weak oversight are fuelling risks.

By Joseph Gabriel Lagonsin • 6 min read • Last week

Artificial Intelligence

Google launches Gemini for Science tools for researchers

Researchers will gain tools to cut literature review and modelling time as Google opens access to experimental Gemini for Science features gradually.

By Mark Tarre • 3 min read • Last week

Software-as-a-Service

Harvey partners with DeepJudge on legal AI workflow

The tie-up aims to let law firms and in-house teams ground AI-assisted drafting and research in their own precedents and knowhow.

By Sean Mitchell • 4 min read • Last week

Digital Transformation

Harvey launches Command Centre for legal AI oversight

Legal teams will be able to benchmark AI uptake and governance as Harvey opens early access to a tool built to replace spreadsheets and manual reporting.

By Sean Mitchell • 4 min read • Last week