KPIs news stories

"We found that IT teams mastered the challenges of remote work last year in large part by employing powerful yet easy-to-use technologies."

While many organisations have decided to undertake a DevOps transformation, scaling this in hybrid IT environments can present major challenges.

The offering is designed to make it easier for customers to analyse complex data without using coding or scripting, and answer complex business questions that span multiple database tables at different levels of detail.

The CDO title is declining, 40% of us will be working with bots, the Net Promoter Score will be key to success, and more.

It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.

There are two adages worth thinking about in context together rather than separately: “You get what you pay for,” and, “What gets measured gets done.”

“Information security management is closely linked to an organisation’s risk management processes."