KPIs news stories

Remote Working
IT teams deploy powerful technologies to enable remote work
"We found that IT teams mastered the challenges of remote work last year in large part by employing powerful yet easy-to-use technologies."

DevOps
How to determine if a DevOps transformation is on track
While many organisations have decided to undertake a DevOps transformation, scaling this in hybrid IT environments can present major challenges.

Cloud
Tableau rolls out offering for greater data modelling capabilities
The offering is designed to make it easier for customers to analyse complex data without using coding or scripting, and answer complex business questions that span multiple database tables at different levels of detail.

Digital Transformation
IDC: Top 10 trends for NZ’s digital transformation
The CDO title is declining, 40% of us will be working with bots, the Net Promoter Score will be key to success, and more.

CRM
How to take your MSP game to the next level with services automation
It can be difficult to accommodate growing customer needs, while maintaining profitability. Professional services automation could be the answer.

Partner Programme
The problems with partner reward programmes
There are two adages worth thinking about in context together rather than separately: “You get what you pay for,” and, “What gets measured gets done.”

Cybersecurity
Organisations should measure and report on security metrics, says exec
“Information security management is closely linked to an organisation’s risk management processes."