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KPIs Stories - Page 4

Australian Stories

KPIs stories

From metrics to meaning: Rethinking KPIs in contact centres
Unified Communications

From metrics to meaning: Rethinking KPIs in contact centres

Australian contact centres risk drowning in metrics; experts urge a sharper focus on a few vital KPIs to lift service, loyalty and morale.

By Richard Lundgren • 5 min read • Wed, 17th Dec 2025
Six tech-led shifts transforming retail leadership - from inventory to insight
Data Analytics

Six tech-led shifts transforming retail leadership - from inventory to insight

Retail leadership is transforming through integrated systems that unify data, enabling real-time planning, AI-driven decisions and cross-functional collaboration.

By Annexa • 5 min read • Tue, 24th Jun 2025

Global Stories

KPIs stories

Testlio unveils LeoInsights to turn QA data into strategy
Gaming

Testlio unveils LeoInsights to turn QA data into strategy

Testlio launches LeoInsights AI to turn fragmented QA metrics into executive-ready insights on risk, release velocity and testing investment.

By Shannon Williams • 3 min read • Fri, 23rd Jan 2026
KPMG report warns AI scale-up lags lofty ambitions
Digital Transformation

KPMG report warns AI scale-up lags lofty ambitions

KPMG warns firms' AI ambitions outpace delivery, with most chasing top maturity by 2026 but only a quarter scaling agentic AI with ROI.

By Mark Tarre • 4 min read • Thu, 22nd Jan 2026
Top 10 data governance best practices to implement today
Data Protection

Top 10 data governance best practices to implement today

With AI use surging and fines topping EUR €1 billion, robust data governance is now essential to unlock value, trust and compliance.

By Bobby Joseph • 6 min read • Tue, 20th Jan 2026
Xero rolls out AI analytics suite for small businesses
Data Analytics

Xero rolls out AI analytics suite for small businesses

Xero launches AI analytics across its platform, giving small firms dashboards, forecasts and scorecards once reserved for larger rivals.

By Melania Watson • 3 min read • Fri, 16th Jan 2026
How organisations can turn conversations around digital accessibility into action
DevOps

How organisations can turn conversations around digital accessibility into action

To turn digital accessibility talk into action, organisations must embed inclusive design, AI and governance across the product lifecycle.

By Corbb O'Connor • 6 min read • Tue, 13th Jan 2026
How AI Is actually changing decision-making inside enterprises
Data Analytics

How AI Is actually changing decision-making inside enterprises

AI is reshaping how enterprises turn data into action, speeding decisions by connecting systems, workflows and accountability at scale.

By Rohit Garewal • 5 min read • Mon, 22nd Dec 2025
Industrial firms face AI growth drag from talent gaps
Unified Communications

Industrial firms face AI growth drag from talent gaps

Industrial giants warn AI ambitions are stalling as severe talent shortages and ageing systems choke growth and sustainability goals.

By Catherine Knowles • 5 min read • Thu, 11th Dec 2025
Ecommpay handbook guides eCommerce firms on payment analytics
eCommerce

Ecommpay handbook guides eCommerce firms on payment analytics

Ecommpay has launched a handbook to help eCommerce firms harness payment analytics for improving checkout, boosting revenue, and reducing cart abandonment.

By Sean Mitchell • 3 min read • Thu, 4th Dec 2025
Datadog acquires Eppo to enhance feature flagging analytics
Software-as-a-Service

Datadog acquires Eppo to enhance feature flagging analytics

Datadog has acquired experimentation platform Eppo, aiming to unify feature flagging and analytics in its Product Analytics Suite to boost product insights.

By Melania Watson • 3 min read • Tue, 6th May 2025

Stories from Other Regions

KPIs stories

PR teams face budget strain, leadership gap & AI shift
Data Analytics

PR teams face budget strain, leadership gap & AI shift

PR teams face flat budgets, leadership disconnects and AI disruption as they struggle to prove impact and align with business goals.

By Catherine Knowles • 4 min read • Fri, 16th Jan 2026
UK SMEs eye growth but struggle to keep pace with AI
Data Analytics

UK SMEs eye growth but struggle to keep pace with AI

UK SMEs remain upbeat on growth but risk falling behind as economic jitters, rising customer demands and poor grasp of AI strain marketing.

By Catherine Knowles • 5 min read • Fri, 19th Dec 2025
The power of cybersecurity dashboards in modern risk management
Endpoint Protection

The power of cybersecurity dashboards in modern risk management

Cybersecurity dashboards reveal hidden system risks, providing real-time data to prioritise and rapidly fix vulnerabilities in today's complex digital environments.

By Gary Salman • 4 min read • Wed, 19th Nov 2025
B2B firms raise 2025 marketing budgets but KPIs stay flat
Marketing Technologies

B2B firms raise 2025 marketing budgets but KPIs stay flat

More than half of US B2B firms will boost 2025 marketing budgets, yet most plan steady KPIs, signalling a shift towards AI-driven, focused investment.

By Kaleah Salmon • 4 min read • Tue, 22nd Apr 2025
C-Suite urged to adopt 'think like a CFO' strategy
Customer Experience

C-Suite urged to adopt 'think like a CFO' strategy

Dan French, CEO of Consider Solutions, urges C-Suite executives to rethink value delivery, advocating an 'outside-in' approach to enhance organisational efficiency.

By Sean Mitchell • 2 min read • Sun, 6th Apr 2025
Jellyfish unveils AI media platform to boost marketing speed
Digital Transformation

Jellyfish unveils AI media platform to boost marketing speed

Jellyfish has unveiled an AI-driven media platform aimed at revolutionising in-house marketing, promising a 65% cut in campaign launch times.

By Catherine Knowles • 3 min read • Fri, 28th Mar 2025