Technology news for Australia's largest enterprises
Managed Service Providers
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How perfect visibility lets MSPs do more with less
A cohesive RMM, PSA, and IT Documentation solution enables you to manage all essential MSP functions from a single pane of glass.
Key focus areas for MSPs in an era of shrinking margins
For example, they know automation is critical to help increase technician efficiency, but automation tools have a cost.
Cohesity signs AU reseller & MSP deal with Outcomex
Cohesity has selected Sydney-based Outcomex as its new reseller and managed service provider, which will service Cohesity’s Australian portfolio.
ESET's MSP program extends cloud business solutions
ESET specifically shaped the program so it’s easier for providers to work with a trusted industry leader and to reach a rapidly growing customer base.
Mega-merger shakes up NZ IT sector
The merger makes One Technology the country’s largest collaboration of business data and managed service providers.
Base 2 and Ginger IT announce merger to strengthen capabilities
“There is a history of personnel, consultancy and leadership across the businesses so an amalgamation of the two teams felt like a logical progression.”
10 factors MSPs need to consider when deploying an RMM tool
While RMM tools are typically easy to deploy, they’re replaceable too. The challenge for MSPs is that RMM solutions are never like-for-like, so it’s important to bring together the best combination of features.
IDC: co-creation creates opportunities for revenue growth
Improved relationships between departments enables organisations to address more strategically aligned business issues.
Cloud innovation driving NZ IT services market, says IDC
Managed services makes up the largest portion of total IT services revenue. However, the project-oriented market achieved the highest YoY growth.
Ingram launches CRM backup on cloud marketplace
AvePoint Cloud Backup for Dynamics 365 is a multi-tenant solution, designed with specific features to enable channel partners and MSPs.
MSPs dream big with the possibilities of DX and cloud
In the past, the major motivator for cloud computing was the shift from a capital expenditure (capex) model to an operational expense (opex) model, however the benefits of moving to the cloud have since expanded.
Leopard Systems win dual Zebra Tech partner awards
Leopard Systems was recognised as Zebra’s highest performing APAC Partner Of The Year and APAC Service Partner Of The Year.
Datto expands A/NZ presence with Sydney office
This investment will enable Datto and its partners to continue to grow and address the IT needs of small and medium businesses (SMBs) in the region.
Global independent IT services provider sets up office in A/NZ
The world’s largest third-party maintenance and multi-vendor IT lifecycle services provider Curvature has extended its footprint to A/NZ.
SolarWinds adds Mac capabilities to dashboards
Ability to manage both Mac and Windows devices on the same dashboard will streamline monitoring and management for MSPs.
WatchGuard takes to the cloud with new platform
The platform delivers multi-tier and -tenant capabilities, scaling automatically to allow MSPs to create and manage unlimited customer accounts.
New API improves Datto RMM integration with ConnectWise
When combined with the ConnectWise API, Datto RMM partners can maintain an integrated, scalable, and secure management platform without self-hosting.
UK’s IT pros not learning fast enough to manage their environments
A new SolarWinds study has found that if the current IT workforce is to keep up with the pace of innovation, there will need to be some significant changes.
Five things MSPs need to keep in mind in 2019
A Datto APAC channel exec outlines the most important factors for MSP to being paying attention to in the coming year.
Brennan IT namedrops new clients for its MSP services
CEO Stephen Sims says enterprises have been underserviced by Tier-1 service providers for too long.
Digital spending to hit US$1.2 trillion by 2022
A recent study by Zinnov shows that IoT spend reached US$201 billion in 2018 while outsourcing service providers generated $40 billion in revenue.
Interview: Tara Ridley on how Cisco's channel partners drive meaningful change
At Cisco Live in Melbourne last week, Ridley discussed Cisco’s channel programme across A/NZ and how partners are giving meaning to the Country Impact Plan.
Mobile Mentor leads the way in Android for MSPs
"We have invested in building and training a team of engineers and support staff who are experts in the Android mobile environment. We are very pleased to be a part of this program with Google."
Dimension Data makes upgrades to managed services platform
The services provider has invested in upgrading its platform to keep on top of the evolving IT demands of organisations.