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Microsoft Dynamics stories

Tyro partners with Bakers Delight across 500 stores
Digital Transformation

Tyro partners with Bakers Delight across 500 stores

The deal aims to cut admin for Bakers Delight franchisees and link payments with Microsoft Dynamics 365 across more than 500 Australian stores.

By Karen Joy Bacudo • 3 min read • Tue, 30th Jun 2026
iCatalyst acquires Beyond CRM in Brisbane expansion
Software-as-a-Service

iCatalyst acquires Beyond CRM in Brisbane expansion

The deal broadens iCatalyst's national Microsoft applications reach and preserves service for Beyond CRM's Brisbane clients.

By Mark Tarre • 3 min read • Fri, 12th Jun 2026
Pine Services Group buys Stratus in first Australia move
Customer Relationship Management

Pine Services Group buys Stratus in first Australia move

The deal gives the US-backed group a foothold in Australia and adds more than 55 specialists to its portfolio of ERP services.

By Joseph Gabriel Lagonsin • 3 min read • Fri, 15th May 2026

Global Stories

Microsoft Dynamics stories

Eftsure buys Relish to expand payment assurance in US
Software-as-a-Service

Eftsure buys Relish to expand payment assurance in US

The deal gives finance teams a single platform to check supplier records and bank details as fraud risks rise across payment systems.

By Karen Joy Bacudo • 3 min read • Last week
TechForce joins Anthropic's Claude partner network
Data Protection

TechForce joins Anthropic's Claude partner network

Australian businesses gain local help to move Claude pilots into live use, with TechForce handling integration, governance and approvals.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Litera relaunches as one legal AI platform for firms
Software-as-a-Service

Litera relaunches as one legal AI platform for firms

Law firms are being offered a single AI system for drafting, review and business development as Litera folds its products into one platform.

By Sean Mitchell • 4 min read • Thu, 16th Jul 2026
PairSoft names Brian Rigney as Chief Executive Officer
Software-as-a-Service

PairSoft names Brian Rigney as Chief Executive Officer

The appointment signals PairSoft's push to win more finance teams as rivals race to embed AI and tighter ERP integrations in back-office software.

By Sofiah Nichole Salivio • 4 min read • Tue, 14th Jul 2026
Microsoft launches AI sales & service tools in Copilot
Customer Relationship Management

Microsoft launches AI sales & service tools in Copilot

Sales and support teams could cut admin time as Microsoft embeds generative AI into Outlook, Teams and Dynamics 365 for routine customer work.

By Mark Tarre • 4 min read • Tue, 14th Jul 2026
CrayonIQ says APAC CX buying shifts to AI strategy
Digital Transformation

CrayonIQ says APAC CX buying shifts to AI strategy

Enterprises are increasingly judging CX vendors on AI governance, cloud infrastructure and pricing transparency rather than contact centre features alone.

By Mark Tarre • 4 min read • Thu, 2nd Jul 2026
Programmed centralises vendor data with Boomi platform
Digital Transformation

Programmed centralises vendor data with Boomi platform

The overhaul gives more than 18,000 vendors a single governed record, cutting duplicate compliance checks and manual re-keying across systems.

By Sean Mitchell • 4 min read • Tue, 30th Jun 2026
Payhawk adds SAP S/4HANA integration in summer update
Software-as-a-Service

Payhawk adds SAP S/4HANA integration in summer update

The update aims to cut reconciliation work for enterprise finance teams by linking spend data directly with SAP S/4HANA Public Cloud.

By Karen Joy Bacudo • 3 min read • Mon, 15th Jun 2026
Litera brings Foundation 365 to Microsoft 365 Copilot
Customer Relationship Management

Litera brings Foundation 365 to Microsoft 365 Copilot

Law firms can now access client relationship data inside Microsoft 365 Copilot, a move aimed at boosting CRM use and cross-selling.

By Joseph Gabriel Lagonsin • 4 min read • Sat, 6th Jun 2026
Karbon launches Kai AI coworker for accounting firms
Software-as-a-Service

Karbon launches Kai AI coworker for accounting firms

Accounting firms could cut manual work as Karbon's early-access Kai AI uses platform data to draft tasks, insights and workflows.

By Karen Joy Bacudo • 4 min read • Sat, 6th Jun 2026
Brightly adds AI tools for asset management systems
Digital Transformation

Brightly adds AI tools for asset management systems

The update aims to ease manual data entry and give maintenance teams better visibility as organisations struggle with fragmented asset records.

By Sean Mitchell • 3 min read • Wed, 20th May 2026

Stories from Other Regions

Microsoft Dynamics stories

From data overload to profit: Making insights actionable
Software-as-a-Service

From data overload to profit: Making insights actionable

Poor-quality customer records are skewing AI and costing retailers money, despite many firms still not trusting the data behind decisions.

By Barley Laing • 4 min read • Thu, 14th May 2026
mhance appoints Andy Cowdrill as Chief Revenue Officer
Digital Transformation

mhance appoints Andy Cowdrill as Chief Revenue Officer

The Microsoft partner aims to scale its sales engine and widen its sector reach after SilverTree Equity’s takeover.

By Sofiah Nichole Salivio • 3 min read • Mon, 27th Apr 2026
Storm Technology names Conor Flanagan as Practise Director
DevOps

Storm Technology names Conor Flanagan as Practise Director

The internal promotion comes as demand grows for ERP projects that join finance reporting, operations and AI-enabled automation on one platform.

By Sofiah Nichole Salivio • 3 min read • Wed, 22nd Apr 2026