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Citation Group acquires foundU to strengthen SME services
Risk & Compliance

Citation Group acquires foundU to strengthen SME services

Citation Group has acquired Brisbane-based foundU to boost its workforce management services for Australian SMEs, enhancing compliance and payroll solutions.

By Catherine Knowles • 3 min read • Thu, 17th Apr 2025
Gen Z reshapes workforce with pay rise demands & mobility
Recruitment

Gen Z reshapes workforce with pay rise demands & mobility

New research from ELMO Software reveals Gen Z workers are driving workplace change, prioritising pay rises and job stability over traditional loyalties.

By Shannon Williams • 3 min read • Thu, 6th Feb 2025

Global Stories

Onboarding stories

Agentic AI and Saas - The next chapter in CX
Software-as-a-Service

Agentic AI and Saas - The next chapter in CX

Agentic AI is set to revolutionise SaaS customer service by autonomously resolving 80% of common issues, transforming user experience by 2029.

By Taylor Giddens • 5 min read • Thu, 26th Jun 2025
Sumsub adds advanced device intelligence to boost fraud defence
Crypto

Sumsub adds advanced device intelligence to boost fraud defence

Sumsub enhances fraud defence by integrating Fingerprint's device intelligence, offering real-time threat detection without complicating genuine user access.

By Catherine Knowles • 3 min read • Wed, 18th Jun 2025
Multiplier unveils COR for global contractor compliance
Licensing

Multiplier unveils COR for global contractor compliance

Multiplier launches COR solution to simplify global contractor compliance, offering fast onboarding, region-specific contracts, and payments in 120+ currencies.

By Jed Nykolle Harme • 3 min read • Sat, 14th Jun 2025
Aiden Technologies now available in Azure Marketplace via MACC
Platform-as-a-Service

Aiden Technologies now available in Azure Marketplace via MACC

Aiden Technologies is now available in the Microsoft Azure Marketplace via MACC, enabling organisations to acquire its endpoint management platform using existing Azure funds.

By Catherine Knowles • 4 min read • Fri, 13th Jun 2025
Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service
Customer Relationship Management

Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service

Generative AI is transforming CRM, breaking down silos across teams to deliver seamless, personalised customer experiences and boost business agility.

By Rakesh Prabhakar • 5 min read • Wed, 11th Jun 2025
N-able launches free global UEM certification for IT staff
Endpoint Protection

N-able launches free global UEM certification for IT staff

N-able has launched free global certification for its unified endpoint management solutions, helping IT staff boost skills, security and career prospects.

By Catherine Knowles • 4 min read • Fri, 6th Jun 2025
UKG & ServiceNow to integrate AI for seamless HR & payroll
Data Analytics

UKG & ServiceNow to integrate AI for seamless HR & payroll

UKG and ServiceNow join forces to integrate AI, streamlining HR and payroll to boost productivity and ease administrative burdens across industries.

By Shannon Williams • 3 min read • Thu, 29th May 2025
Keep them coming back: How to reduce SaaS churn rates
Software-as-a-Service

Keep them coming back: How to reduce SaaS churn rates

The global SaaS market is set to reach USD $299 billion this year, driving fierce competition and making customer retention key to reducing churn rates.

By Darek Tasak • 6 min read • Wed, 28th May 2025
SugarCRM integrates sales-i to boost sales efficiency & insights
Customer Relationship Management

SugarCRM integrates sales-i to boost sales efficiency & insights

SugarCRM integrates sales-i with Sugar Sell to help sales teams uncover revenue opportunities and enhance performance amid economic challenges.

By Catherine Knowles • 3 min read • Mon, 12th May 2025
Disprz hits revenue milestone, outlines plans for GenAI expansion
Software-as-a-Service

Disprz hits revenue milestone, outlines plans for GenAI expansion

Disprz has surpassed INR ₹100 crore in annual recurring revenue, leveraging GenAI and focusing on Asia-Pacific expansion to boost enterprise skilling.

By Catherine Knowles • 3 min read • Thu, 17th Apr 2025
ManageEngine expands AD360 with over 100 new integrations
Security Information and Event Management

ManageEngine expands AD360 with over 100 new integrations

ManageEngine has expanded its AD360 identity management platform by adding over 100 prebuilt integrations, enhancing businesses' identity governance capabilities.

By Kaleah Salmon • 3 min read • Tue, 15th Apr 2025
Oracle launches role-based AI agents for HR solutions
Human Capital Management

Oracle launches role-based AI agents for HR solutions

Oracle has launched AI agents in its Fusion Cloud HCM to automate HR processes, aiming to boost employee experience and productivity across the workforce.

By Sean Mitchell • 2 min read • Fri, 7th Feb 2025
AI & design tools transforming job applications in 2024
Artificial Intelligence

AI & design tools transforming job applications in 2024

Canva's latest report reveals that 65% of Australian hiring managers expect text-based resumes to vanish in favour of digital applications within five years.

By Shannon Williams • 3 min read • Thu, 16th Jan 2025
AccountsIQ expands leadership team with new CFO & CMO
Software-as-a-Service

AccountsIQ expands leadership team with new CFO & CMO

AccountsIQ strengthens its leadership team with the appointments of James Hunter as CFO and Evan O'Shea as CMO to propel company growth.

By Imee Dequito • 3 min read • Wed, 11th Dec 2024

Stories from Other Regions

Onboarding stories

Cloudbrink boosts SASE for gaming, expands into new geographies
Unified Communications

Cloudbrink boosts SASE for gaming, expands into new geographies

Cloudbrink boosts its SASE solution with 300 Gbps data centre throughput, 1 Gbps per-user speed, plus new partnerships to expand into new geographies.

By Catherine Knowles • 4 min read • Thu, 24th Apr 2025