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Online shopping Stories - Page 2

Australian Stories

Online shopping stories

Australians turn to AI as trust gap widens, study finds
Wearables

Australians turn to AI as trust gap widens, study finds

Adoption has surged to 17.4 million users, even as most Australians remain uneasy about tech firms' data use and ad-funded answers.

By Mark Tarre • 5 min read • This month
Tutorial videos drive Australian purchases, study finds
Customer Experience

Tutorial videos drive Australian purchases, study finds

Practical how-to clips are now the key buying trigger for Australians, with social media driving 29 per cent of product discovery, research shows.

By Sean Mitchell • 4 min read • This month

Global Stories

Online shopping stories

Testlio launches AI agent testing for high-risk workflows
Digital Transformation

Testlio launches AI agent testing for high-risk workflows

Companies adopting AI agents in payments now have a new way to spot compliance and revenue risks before customers are affected.

By Joseph Gabriel Lagonsin • 4 min read • This month
OpenAI rolls out ChatGPT memory system to US users
Data Protection

OpenAI rolls out ChatGPT memory system to US users

ChatGPT's new memory overhaul aims to keep personal details current and useful, with wider access set to follow in coming weeks.

By Mark Tarre • 4 min read • This month
Back-to-school shopping starts early as AI drives sales
Generative AI

Back-to-school shopping starts early as AI drives sales

Nearly two-thirds of shoppers plan to buy before July, signalling a longer retail window and a bigger role for AI in bargain hunting.

By Joseph Gabriel Lagonsin • 4 min read • This month
Apple says App Store ecosystem topped USD $1.4tn in 2025
Digital Transformation

Apple says App Store ecosystem topped USD $1.4tn in 2025

Most of the App Store's USD $1.4 trillion in 2025 billings came from fee-free physical goods, underscoring its reach beyond software.

By Sean Mitchell • 4 min read • This month
EU digital withdrawal rule adds pressure on returns
Digital Transformation

EU digital withdrawal rule adds pressure on returns

Retailers selling into the bloc face higher costs and slower refunds as EU rules require a visible digital cancellation option in checkout flows.

By Karen Joy Bacudo • 4 min read • This month
Navigating data challenges in China's E-commerce market
Customer Relationship Management

Navigating data challenges in China's E-commerce market

Brands risk blind spots and sanctions in China as fragmented platforms and tighter rules make customer data harder to use and move.

By Edmund Ng • 5 min read • This month

Stories from Other Regions

Online shopping stories

AliExpress launches UK summer sale with up to 80% off
Wearables

AliExpress launches UK summer sale with up to 80% off

Shoppers feeling the squeeze are driving demand for discounted home, garden and tech items as 86% worry about living costs, AliExpress said.

By Sofiah Nichole Salivio • 4 min read • Last week
Why the UK's agentic commerce future will be won by data, not models
Customer Experience

Why the UK's agentic commerce future will be won by data, not models

UK retailers face a bigger test than chatbot quality, as AI assistants will favour stores with accurate data, stock and trust.

By Sreeraman Mohan Girija • 5 min read • Last week
AppsFlyer launches web measurement to unify attribution
Marketing

AppsFlyer launches web measurement to unify attribution

The new tool aims to help marketers track purchases across sites and apps, reducing attribution gaps as shoppers switch channels.

By Sean Mitchell • 4 min read • This month
Retailers make AI top priority amid cost pressures
Digital Transformation

Retailers make AI top priority amid cost pressures

Seven in 10 retailers expect growth next year even as labour costs and supply chain disruption push technology investment up the agenda.

By Sofiah Nichole Salivio • 4 min read • This month
AI tools used by 36% of grocery shoppers, survey finds
Digital Transformation

AI tools used by 36% of grocery shoppers, survey finds

Supermarkets may need to rethink product data and pricing as AI assistants shape how shoppers compare grocery deals before buying.

By Joseph Gabriel Lagonsin • 4 min read • This month
6pm is UK's busiest hour for online shopping deals
eCommerce

6pm is UK's busiest hour for online shopping deals

Shoppers are far more likely to click through to deals after work, with evening traffic also driving most mobile browsing, Hotukdeals said.

By Mark Tarre • 5 min read • This month
Diamond warns retailers on World Cup fulfilment surge
Supply Chain

Diamond warns retailers on World Cup fulfilment surge

Smaller online sellers risk missing World Cup sales as UK parcel volumes are forecast to rise 15% to 25% before the tournament.

By Sean Mitchell • 4 min read • This month
Afterpay NZ profit more than triples on BNPL growth
Fintech

Afterpay NZ profit more than triples on BNPL growth

Higher buy now, pay later income lifted Afterpay NZ's annual profit to NZD $3.5 million, despite a sharp rise in credit losses.

By Karen Joy Bacudo • 3 min read • This month
UK online retail sales fall in April after March lift
eCommerce

UK online retail sales fall in April after March lift

Cautious shoppers and weaker demand hit retailers, with online spending dropping 2.3% in April after March's rebound.

By Joseph Gabriel Lagonsin • 4 min read • Last month