Online shopping stories - Page 2
APAC cybercrime rises 12% as synthetic fraud surges
Last month
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gaming
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biometrics
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cx
APAC cybercrime climbs as synthetic identity fraud accelerates, with desktop-browser attacks, login pressure and bot activity fuelling losses.
OpenAI adds shopping tools to ChatGPT with visual discovery
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martech
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personalisation
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cdp
OpenAI is turning ChatGPT into a visual shopping hub, adding side‑by‑side comparisons and richer merchant data for in-chat product discovery.
TikTok Shop adds Bazaarvoice reviews to product pages
Last month
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cx
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martech
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e-commerce
TikTok Shop and Bazaarvoice link up to push verified customer feedback, photos and videos onto product pages as US sales surge.
Amazon Australia uses AI to cut delivery packaging
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cx
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martech
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supply chain
Amazon Australia has deployed homegrown AI to expand box-free deliveries, slashing packaging and cutting waste across its network.
Bazaarvoice finds AI review use fuels shopper mistrust
Last month
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cx
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martech
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personalisation
Bazaarvoice finds nearly a quarter of shoppers use AI to write reviews, yet almost two thirds distrust AI-assisted feedback as inauthentic.
Does data define the retail winners and losers in 2026?
Last month
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data analytics
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digital transformation
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cx
Australian retailers face rising insolvencies and online giants; those failing to harness delivery data risk becoming 2026's biggest losers.
AliExpress raises UK Brand+ price guarantee to £40
Last month
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martech
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commerce systems
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smart home
AliExpress boosts its UK Brand+ price promise, lifting per-item refunds to GBP £40 and monthly claim caps to GBP £160 on select goods.
Adapting to change: How SEO specialists can leverage Google's generative AI update
Last month
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digital transformation
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martech
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genai
Google's generative AI update pushes SEO into a new era, forcing specialists to prioritise intent, E-E-A-T and NLP over rankings alone.
ChatGPT's Checkout retreat: An opportunity for Aussie retailers?
Last month
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cx
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martech
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commerce systems
OpenAI's Instant Checkout retreat puts retailer sites back in focus, opening a data-led discovery window for fast-moving Australian brands.
SeenThis & Vudoo team up to power shoppable video ads
Last month
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cx
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martech
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e-commerce
SeenThis and Vudoo join forces to deliver shoppable video ads on the open web, linking viewer attention directly to on-screen purchases.
Pattern launches tools to boost brands' AI visibility
Last month
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martech
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commerce systems
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genai
Pattern debuts LLM Access Audit and GEO Scorecard in Australia to help brands track and optimise visibility across generative AI tools.
Pattern appoints David Jennison to lead European growth
Last month
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data analytics
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cx
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martech
Pattern appoints ex-Amazon eCommerce Specialist David Jennison as Europe MD to spearhead marketplace-driven growth and AI-powered expansion.
From complexity to clarity: Why eCommerce needs clean customer data
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data protection
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digital transformation
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cx
In eCommerce, clean verified customer address data is now essential to cut costs, stop fraud and keep shoppers loyal worldwide.
Reolink unveils autumn smart security sale in Australia
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iot security
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iot
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smart home
Reolink launches an autumn smart security sale in Australia, with up to 42% off 4K cameras, floodlights and PoE doorbells until 22 March.
Sign Customiser powers USD $75m in global sign sales
Last month
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saas
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digital transformation
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martech
Australian-built Sign Customiser says its online design and pricing tools have powered more than USD $75m in global sign sales.
Constructor posts surge on AI retail search momentum
Last month
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hyperscale
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cx
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martech
Constructor rides AI retail search boom with 82% customer growth, 116% EMEA revenue jump and 322bn annual product discovery interactions.
Syndigo buys Taggstar to boost real-time retail messaging
Last month
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devops
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digital transformation
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cx
Syndigo has snapped up Taggstar, folding its real-time social proof messaging into a wider product data cloud for retailers and brands.
Elastic says AI search & context now decide customer loyalty
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hybrid cloud
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data analytics
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digital transformation
Elastic argues that in an AI-obsessed market, robust search across messy data is the real foundation of trustworthy, profitable experiences.
New BS ISO 21800 aims to simplify online contracts
Last month
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digital transformation
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e-commerce
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social media
New BS ISO 21800 standard aims to cut fine print and make online contracts clearer for consumers across booming UK digital markets.
Vudoo & PubMatic launch shoppable programmatic ads
Last month
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cx
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martech
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data privacy
Vudoo partners with PubMatic to bring shoppable, commerce-enabled ads to its programmatic marketplace via a single deal ID integration.