IT Brief Australia - Technology news for CIOs & IT decision-makers
Australia

Australian Stories

Online shopping stories

How smarter hosting choices are influencing online retail performance
Data Protection

How smarter hosting choices are influencing online retail performance

Smarter hosting choices are becoming a key edge for Australian online retailers, as speed, stability and scalability shape sales and customer trust.

By Tom Thatcher • 7 min read • Last month
Australia Post buys Rendr to speed same-day delivery
Digital Transformation

Australia Post buys Rendr to speed same-day delivery

Australia Post expands same-day delivery reach to nearly 90% of Australians after acquiring Rendr, adding evening and weekend windows.

By Shannon Williams • 4 min read • Last month
Australians split shopping across retailers to chase value
Customer Experience

Australians split shopping across retailers to chase value

Households under cost pressure are spreading purchases across multiple outlets, while promotions, online research and store visits shape buying decisions.

By Mark Tarre • 4 min read • Mon, 30th Mar 2026

Global Stories

Online shopping stories

Megantic warns retailers on AI search risk in APAC
Customer Experience

Megantic warns retailers on AI search risk in APAC

Megantic and Shopify APAC warn Australian retailers to overhaul product data and site structure as AI shopping tools reshape discovery.

By Sofiah Nichole Salivio • 4 min read • Last month
Rithum appoints Mausam Bhatt as Chief Product Officer
Data Analytics

Rithum appoints Mausam Bhatt as Chief Product Officer

Rithum brings in former Realtor.com executive Mausam Bhatt to steer product strategy as it ramps up AI-led tools and automation across its platform.

By Sofiah Nichole Salivio • 4 min read • Last month
Visa says AI agents may soon negotiate business deals
Digital Transformation

Visa says AI agents may soon negotiate business deals

Businesses warm to AI agents haggling over deals, but consumers remain wary of handing software full control of spending.

By Karen Joy Bacudo • 4 min read • Last month
Click Frenzy & Power Retail enter liquidation
Digital Transformation

Click Frenzy & Power Retail enter liquidation

Receivers take control of Click Frenzy and Power Retail as both businesses keep trading while options are reviewed under liquidation.

By Sean Mitchell • 3 min read • Last month
AI shopping to boost Australia's retail centre leaders
Customer Experience

AI shopping to boost Australia's retail centre leaders

AI shopping is set to deepen the divide between Australia's strongest retail centres and routine-focused malls, JLL says, as AUD $14 billion in deals draws investors.

By Shannon Williams • 5 min read • Tue, 31st Mar 2026
APAC cybercrime rises 12% as synthetic fraud surges
Gaming

APAC cybercrime rises 12% as synthetic fraud surges

APAC cybercrime climbs as synthetic identity fraud accelerates, with desktop-browser attacks, login pressure and bot activity fuelling losses.

By Mark Tarre • 4 min read • Thu, 26th Mar 2026
OpenAI adds shopping tools to ChatGPT with visual discovery
Marketing Technologies

OpenAI adds shopping tools to ChatGPT with visual discovery

OpenAI is turning ChatGPT into a visual shopping hub, adding side‑by‑side comparisons and richer merchant data for in-chat product discovery.

By Mark Tarre • 4 min read • Thu, 26th Mar 2026
TikTok Shop adds Bazaarvoice reviews to product pages
Customer Experience

TikTok Shop adds Bazaarvoice reviews to product pages

TikTok Shop and Bazaarvoice link up to push verified customer feedback, photos and videos onto product pages as US sales surge.

By Sofiah Nichole Salivio • 3 min read • Thu, 26th Mar 2026

Stories from Other Regions

Online shopping stories

Canadians embrace multi-banking as fees & budgeting bite
Fintech

Canadians embrace multi-banking as fees & budgeting bite

Canadians increasingly juggle digital and high-street providers as fees rise, with budgeting tools, prepaid cards and direct deposit gaining favour.

By Karen Joy Bacudo • 3 min read • Last month
Evri opens Barnsley fulfilment centre with GBP £4m
Customer Experience

Evri opens Barnsley fulfilment centre with GBP £4m

Evri opens Barnsley fulfilment centre after GBP £4m investment, creating more than 150 jobs and enabling 11.59pm next-day cut-off times.

By Sofiah Nichole Salivio • 3 min read • Last month
Poor product information fuels returns & lost sales
Customer Experience

Poor product information fuels returns & lost sales

Poor product information is pushing up retail returns and turning shoppers away, with Akeneo research saying clearer data could protect margins and loyalty.

By Shannon Williams • 3 min read • Tue, 31st Mar 2026
Cake launches brand refresh after record year & growth
Marketing Technologies

Cake launches brand refresh after record year & growth

Birmingham eCommerce consultancy Cake unveils new brand identity after its strongest year yet, with nine hires and Shopify Premier Partner status.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 27th Mar 2026
Rugs Direct launches WhatsApp returns service in UK
Digital Transformation

Rugs Direct launches WhatsApp returns service in UK

Rugs Direct and stampfree.ai unveil WhatsApp returns in UK retail pilot, as research shows shoppers want messaging apps for post-purchase tasks.

By Sean Mitchell • 4 min read • Thu, 26th Mar 2026
UK shoppers will pay more for seamless retail experience
Digital Transformation

UK shoppers will pay more for seamless retail experience

UK shoppers willing to pay more for seamless cross-channel retail, with younger consumers leading demand for friction-free journeys and consistent payments.

By Shannon Williams • 4 min read • Thu, 26th Mar 2026