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Opinion Stories - Page 57

Australian Stories

Opinion stories

Balancing trust, security and seamless payments in the age of AI fraud
Crypto

Balancing trust, security and seamless payments in the age of AI fraud

Australians lost nearly AUD$1,700 each to fraud this year amid peak shopping season, with retailers urged to adopt AI-driven security and seamless payments.

By Hayley Fisher • 4 min read • Fri, 21st Nov 2025
The digital grinch: half of Aussies say online ads are ruining their Christmas magic
Customer Experience

The digital grinch: half of Aussies say online ads are ruining their Christmas magic

Over half of Australians say online ads on shared devices have spoiled holiday surprises, dimming the Christmas magic for many this season.

By Tarlyn McStay • 3 min read • Fri, 21st Nov 2025
2026: The agentic AI takeover
Customer Experience

2026: The agentic AI takeover

By 2026, AI agents will fully manage shopping, choosing and buying products based on your style and needs, transforming retail into seamless, intelligent commerce.

By Al Williams • 4 min read • Fri, 21st Nov 2025
Why Physical Branding Must Match Your Digital Ambition
Customer Experience

Why Physical Branding Must Match Your Digital Ambition

As small businesses surge in Australia, aligning physical branding with digital presence is now essential for customer trust, loyalty and growth.

By Linda McDonald • 4 min read • Fri, 21st Nov 2025

Global Stories

Opinion stories

Barracuda's frontline predictions 2026: The battle for reality and control in a world of agentic AI
Malware

Barracuda's frontline predictions 2026: The battle for reality and control in a world of agentic AI

Barracuda predicts agentic AI will transform cybersecurity in 2026, highlighting risks like polymorphic malware and API misuse needing strict AI-focused protections.

By Rohit Aradhya • 2 min read • Fri, 21st Nov 2025
How to unlock customer data success this Black Friday
Data Analytics

How to unlock customer data success this Black Friday

This Black Friday, retailers are set to leverage AI and unified customer data to transform seasonal sales spikes into year-round competitive advantages.

By Billy Loizou • 5 min read • Fri, 21st Nov 2025

Stories from Other Regions

Opinion stories

Peering and SASE: How Europe is minimizing latency while maximizing security
Firewalls

Peering and SASE: How Europe is minimizing latency while maximizing security

Europe uses software-defined peering and SASE to cut latency and boost security, enabling agile, cloud-based digital infrastructure for industries and IoT.

By Dr Christoph Dietzel • 5 min read • Fri, 21st Nov 2025
Tech for good: AI agents critical to improving NHS services
Digital Transformation

Tech for good: AI agents critical to improving NHS services

AI agents are transforming NHS Trusts by reducing call times and streamlining services, boosting staff efficiency and patient care across UK healthcare.

By Ian Tickle • 4 min read • Fri, 21st Nov 2025
Goodbye Bots, Hello Conversations: How GenAI is Transforming Telco Customer Service
Digital Transformation

Goodbye Bots, Hello Conversations: How GenAI is Transforming Telco Customer Service

GenAI is revolutionising telco customer service by replacing rigid bots with natural conversations, enhancing personalisation and speeding up support resolution.

By Amir Mehmood • 5 min read • Fri, 21st Nov 2025
AI's latest breakthrough? Humans
Digital twins

AI's latest breakthrough? Humans

As AI advances rapidly, human experts become vital for guiding and maintaining complex systems, sparking growth in 'humans-as-a-service' consultancy.

By Steve Salvin • 5 min read • Fri, 21st Nov 2025
From searchable to AI-Visible: The next frontier of personal branding
Marketing Technologies

From searchable to AI-Visible: The next frontier of personal branding

AI assistants now shape personal brands by interpreting online presence, making consistent, quality content vital for founders to build trust and opportunities.

By Alexander Storozhuk • 5 min read • Fri, 21st Nov 2025
The evolving role of the CIO
Digital Transformation

The evolving role of the CIO

CIOs are evolving from tech reporters to changemakers, driving innovation and embedding IT as a core element of business strategy and growth.

By Hriday Ravindranath • 5 min read • Fri, 21st Nov 2025
Consulting's hidden workforce problem is bigger than bench time and the autumn budget must address it
Digital Transformation

Consulting's hidden workforce problem is bigger than bench time and the autumn budget must address it

UK tech consultancies face a hidden workforce crisis as thousands of skilled consultants remain underused, impacting margins and national productivity ahead of the Autumn Budget.

By Hassen Hattab • 4 min read • Fri, 21st Nov 2025
How security theatre is killing developer productivity
Security Operations Centres

How security theatre is killing developer productivity

Fragmented security tools and manual remediation overload developers, causing burnout that threatens productivity and cybersecurity in fast-paced AI-driven workplaces.

By Derek Maki • 7 min read • Fri, 21st Nov 2025
Moving past the AI excitement to true maturity in finance
Data Analytics

Moving past the AI excitement to true maturity in finance

Finance firms are shifting from AI hype to mature, strategic use, aiming to cut costs by 81% and speed processing by 73% with integrated solutions.

By Rob Israch • 4 min read • Fri, 21st Nov 2025
How IT leaders can unlock business growth with better data
Data Analytics

How IT leaders can unlock business growth with better data

Many firms hold vast untapped data that, if unified and analysed well, can drive growth, boost innovation, and sharpen decision-making in competitive markets.

By Lara Fox • 5 min read • Fri, 21st Nov 2025
The rise of the AI underwriter - and why 2026 still belongs to human expertise
Risk & Compliance

The rise of the AI underwriter - and why 2026 still belongs to human expertise

In 2026, AI underwriters boost insurance efficiency but human expertise remains crucial to ensure safety, accountability and nuanced decision-making.

By Andrew How • 4 min read • Fri, 21st Nov 2025