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Opinion Stories - Page 89

Australian Stories

Opinion stories

Amplified intelligence: Smart business governance in the AI-age
Digital Transformation

Amplified intelligence: Smart business governance in the AI-age

Australian businesses are urged to adopt responsible AI governance to harness innovation while ensuring ethical, secure, and inclusive technology use in the AI age.

By Tony Bailey • 4 min read • Fri, 13th Jun 2025
From catch up to leadership: Resetting Australia's tech agenda
Digital Transformation

From catch up to leadership: Resetting Australia's tech agenda

Australia must reset its tech agenda post-election, boosting investment and adopting citizen-centric policies to lead in AI and innovation for long-term growth.

By Phil Phelan • 5 min read • Fri, 13th Jun 2025
Turning personalisation into profit: What's holding businesses back?
Customer Relationship Management

Turning personalisation into profit: What's holding businesses back?

Despite personalisation's proven ability to boost loyalty and revenue, 41% of Australian restaurants struggle to track its success and scale its impact effectively.

By Kinesh Patel • 5 min read • Wed, 11th Jun 2025
AI for good: Balancing ethics and efficiency in the age of intelligent automation
Data Analytics

AI for good: Balancing ethics and efficiency in the age of intelligent automation

Businesses must balance ethics and efficiency as AI transforms industries, with a growing push for transparent, secure, and inclusive AI tools.

By William Zhang • 4 min read • Tue, 10th Jun 2025

Global Stories

Opinion stories

Experts reveal how AI Agents impact retail, shopping and customer loyalty
Customer Experience

Experts reveal how AI Agents impact retail, shopping and customer loyalty

AI agents will transform retail loyalty by acting as personal concierges, optimising offers, and demanding trust and transparency in shopping experiences.

By Jonathan Reeve • 4 min read • Mon, 16th Jun 2025
Do email signatures really hurt the planet and cost people their lives?
Power / Energy

Do email signatures really hurt the planet and cost people their lives?

A recent study claiming email signatures harm the environment is challenged for outdated data and flawed methods, urging focus on real digital communication impacts.

By Jan Moravec • 5 min read • Fri, 13th Jun 2025
How rugged devices drive innovation in harsh industrial environments
Digital Transformation

How rugged devices drive innovation in harsh industrial environments

Rugged devices boost efficiency in harsh industrial settings by enabling real-time data access, reducing downtime, and improving decision-making on the frontline.

By Frank Baldrighi • 3 min read • Wed, 11th Jun 2025
Don't just bounce back, bounce forward: Turning data recovery into a secret weapon
Virtualisation

Don't just bounce back, bounce forward: Turning data recovery into a secret weapon

Organisations should treat data recovery as a strategic asset, using resilience and AI to swiftly bounce forward from cyberattacks, not just bounce back.

By Rick Vanover • 4 min read • Wed, 11th Jun 2025
Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service
Customer Relationship Management

Rethinking CRM: How generative AI Is breaking down silos and redefining the future of customer service

Generative AI is transforming CRM, breaking down silos across teams to deliver seamless, personalised customer experiences and boost business agility.

By Rakesh Prabhakar • 5 min read • Wed, 11th Jun 2025
AI, loyalty and ANZ grocery retailers: What's new
Data Analytics

AI, loyalty and ANZ grocery retailers: What's new

Australian and New Zealand grocers are set to boost profits and engagement by adopting AI-driven personalisation and loyalty strategies in 2025/2026.

By Jonathan Reeve • 5 min read • Wed, 11th Jun 2025
Peel High School's AV upgrade elevates education and performance spaces
Opinion

Peel High School's AV upgrade elevates education and performance spaces

Peel High School in Tamworth has upgraded its AV system with Amber Technology, enhancing learning and performance with professional-grade audio-visual tools.

By Staff Writer • 3 min read • Tue, 10th Jun 2025
5 mission-critical moves Canadian CIOs can make to navigate uncertainty
Disaster Recovery

5 mission-critical moves Canadian CIOs can make to navigate uncertainty

Canadian CIOs must reduce technical debt, harness AI, boost cyber resilience, manage third-party risks, and inspire cultural change to navigate ongoing uncertainty.

By Farhaz Thobani • 4 min read • Mon, 9th Jun 2025
3 key challenges in enterprise browser adoption: Lessons from Arc's pivot
Customer Relationship Management

3 key challenges in enterprise browser adoption: Lessons from Arc's pivot

Despite Arc's innovation, enterprises struggle with browser adoption due to muscle memory, maintenance burdens, and AI-driven fragmentation disrupting standardisation.

By Dakshitaa Babu • 3 min read • Mon, 9th Jun 2025

Stories from Other Regions

Opinion stories

Factories of the future: Why collaborative hubs will define the next era of innovation
Robotics

Factories of the future: Why collaborative hubs will define the next era of innovation

Factories of the future are collaborative hubs where human creativity and AI co-create, reshaping innovation through ethical, interdisciplinary partnerships.

By Aliya Grig • 4 min read • Mon, 16th Jun 2025
Loyalty laggards: Expert reveals which APAC sectors struggle with tech innovation
Customer Experience

Loyalty laggards: Expert reveals which APAC sectors struggle with tech innovation

Airlines, fuel, and quick-service restaurants in APAC lag in loyalty programme innovation, hindered by legacy tech and limited reward systems, says expert.

By Aaron Crowe • 5 min read • Thu, 12th Jun 2025
Why unified data security is crucial in today's cloud era
Software-as-a-Service

Why unified data security is crucial in today's cloud era

The growing data sprawl demands unified data security to boost visibility, control risks, and streamline compliance in today's complex cloud and AI environments.

By Bob Gilbert • 4 min read • Thu, 12th Jun 2025
The EU Accessibility Act and what it means for UK digital businesses
Online services

The EU Accessibility Act and what it means for UK digital businesses

From 28 June 2025, UK digital businesses trading with the EU must comply with the European Accessibility Act, ensuring online services are accessible to all users.

By Amit Borsok • 4 min read • Fri, 6th Jun 2025