IT Brief Australia - Technology news for CIOs & IT decision-makers
Australia

Australian Stories

Orchestration stories

Global Stories

Orchestration stories

NiCE & AWS deepen AI partnership to power CX automation
Unified Communications

NiCE & AWS deepen AI partnership to power CX automation

NiCE expands its AI partnership with AWS to enhance CXone Mpower, bringing advanced AI-powered automation to customer experience workflows at enterprise scale.

By Melvin Hipolito • 4 min read • Thu, 19th Jun 2025
KPMG unveils AI platform Workbench in multi-billion dollar move
Digital Transformation

KPMG unveils AI platform Workbench in multi-billion dollar move

KPMG has launched Workbench, an AI platform powered by Microsoft Azure, aiming to transform client services with multi-agent intelligence and secure data control.

By Catherine Knowles • 4 min read • Wed, 18th Jun 2025
Grammarly adopts Gr4vy no-code platform to expand payment options
Fintech

Grammarly adopts Gr4vy no-code platform to expand payment options

Grammarly adopts Gr4vy's no-code platform to expand its global payment options, enhancing flexibility and reducing transaction costs with over 400 methods.

By Sean Mitchell • 3 min read • Wed, 18th Jun 2025
Cloudinary unveils MCP Server for easier AI-powered image tasks
Generative AI

Cloudinary unveils MCP Server for easier AI-powered image tasks

Cloudinary launches MCP Server, enabling users to manage images and videos via natural language without coding, available to all including free plan users.

By Catherine Knowles • 3 min read • Wed, 18th Jun 2025
SentinelOne launches Singularity AI SIEM for AWS Marketplace
Semiconductors

SentinelOne launches Singularity AI SIEM for AWS Marketplace

SentinelOne has launched its Singularity AI SIEM on AWS Marketplace, enabling customers to boost threat detection and response with AI-powered security tools.

By Kaleah Salmon • 3 min read • Wed, 18th Jun 2025
NiCE launches CXone Mpower Agents to automate customer service
Unified Communications

NiCE launches CXone Mpower Agents to automate customer service

NiCE launches CXone Mpower Agents, AI-driven tools designed to automate and streamline customer service across front, middle, and back-office operations.

By Sean Mitchell • 3 min read • Wed, 18th Jun 2025
Pascal Zammit joins FourKites to drive AI supply chain growth
Digital Transformation

Pascal Zammit joins FourKites to drive AI supply chain growth

Pascal Zammit, ex-Michelin SVP, joins FourKites' Strategic Advisory Council to boost AI-driven supply chain innovation and global market growth.

By Melvin Hipolito • 4 min read • Tue, 17th Jun 2025
Adobe debuts AI tools for large-scale customer experience
Customer Experience

Adobe debuts AI tools for large-scale customer experience

Adobe launches AI-powered tools for Customer Experience Orchestration, enabling businesses to deliver personalised, scalable marketing across multiple channels.

By Sean Mitchell • 3 min read • Tue, 17th Jun 2025
Does anyone know what a CDP is anymore?
Customer Relationship Management

Does anyone know what a CDP is anymore?

Customer Data Platforms are evolving beyond marketing, becoming essential for unified data, AI readiness, and privacy compliance across enterprises.

By Steven Schuler • 5 min read • Tue, 17th Jun 2025
Oracle unveils AMD-powered zettascale AI cluster for OCI cloud
High Performance Computing

Oracle unveils AMD-powered zettascale AI cluster for OCI cloud

Oracle launches AMD-powered zettascale AI cluster on OCI, scaling to 131,072 GPUs and doubling price-performance for advanced AI workloads.

By Melvin Hipolito • 4 min read • Fri, 13th Jun 2025
CData launches accelerator to simplify Databricks integration
Hybrid Cloud

CData launches accelerator to simplify Databricks integration

CData has launched a Databricks Integration Accelerator, cutting integration time by 90% and simplifying data pipeline management with a no-code framework.

By Kaleah Salmon • 3 min read • Thu, 12th Jun 2025

Stories from Other Regions

Orchestration stories

RCS messaging surges in UK as iOS support & AI drive growth
Customer Experience

RCS messaging surges in UK as iOS support & AI drive growth

RCS messaging in the UK has surged 65% in 2024, boosted by Apple iOS support and AI, as brands enhance customer engagement with richer, interactive chat tools.

By Shannon Williams • 3 min read • Wed, 18th Jun 2025
Agentic AI market set to soar as firms drive automation growth
Customer Experience

Agentic AI market set to soar as firms drive automation growth

Agentic AI market set to grow from USD $7.28 billion in 2025 to over $41 billion by 2030, driving automation and transforming sectors from cybersecurity to customer service.

By Shannon Williams • 6 min read • Wed, 18th Jun 2025
NTT DATA unveils digital claims platform for UK auto lenders
Digital Transformation

NTT DATA unveils digital claims platform for UK auto lenders

NTT DATA launches a digital claims platform to help UK banks and auto lenders manage redress claims amid growing scrutiny over motor finance deals.

By Kaleah Salmon • 3 min read • Wed, 18th Jun 2025
Southeast Asia startups shine at AppWorks Demo Day in Singapore
Digital Transformation

Southeast Asia startups shine at AppWorks Demo Day in Singapore

At AppWorks Demo Day in Singapore, 18 startups showcased AI, Web3 and deep tech innovations, highlighting Southeast Asia's rising influence in tech innovation.

By Catherine Knowles • 5 min read • Fri, 13th Jun 2025
Orchestrating Identity appoints David Rennie as Chief Trust Officer
Biometrics

Orchestrating Identity appoints David Rennie as Chief Trust Officer

Orchestrating Identity names David Rennie as Chief Trust Officer to lead digital trust and compliance for businesses amid rising regulatory demands in the UK.

By Melvin Hipolito • 3 min read • Thu, 12th Jun 2025
Codiac 2.5 boosts real-time observability & secure cluster control
Virtualisation

Codiac 2.5 boosts real-time observability & secure cluster control

Codiac 2.5 delivers real-time observability, zero-trust security, and centralised cluster control for containerised workloads across multi-cloud and on-premises environments.

By Kaleah Salmon • 3 min read • Thu, 12th Jun 2025