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From chaos to code efficiency: AI's big software development shift
DevOps

From chaos to code efficiency: AI's big software development shift

Australian firms risk shifting bottlenecks from coding to testing and security as AI boosts developer output but leaves workflows fragmented.

By Craig Nielsen • 5 min read • Tue, 7th Apr 2026
PagerDuty achieves AWS resilience milestone to curb outages
Hyperscale

PagerDuty achieves AWS resilience milestone to curb outages

PagerDuty has earned the AWS Resilience Services Competency, proving its software aids firms in keeping critical systems operational and recovering fast from failures.

By Kaleah Salmon • 3 min read • Fri, 5th Dec 2025
Australian executives show global lead in AI trust & adoption
Risk & Compliance

Australian executives show global lead in AI trust & adoption

Australian executives lead globally in trusting AI agents, with 88% confident in their use during crises and rapid adoption across business operations.

By Catherine Knowles • 4 min read • Wed, 24th Sep 2025
Exclusive: Why automation & AI are now vital for Australian resilience
Digital Transformation

Exclusive: Why automation & AI are now vital for Australian resilience

Australian firms face rising IT outages and trust drops, making automation and AI vital for resilience ahead of APRA's CPS 230 compliance by July 2025.

By Melania Watson • 6 min read • Thu, 21st Aug 2025
Exclusive: The importance of service reliability in avoiding end-customer dissatisfaction
Customer Experience

Exclusive: The importance of service reliability in avoiding end-customer dissatisfaction

Digital outages cost Australians AUD $5.3bn annually, eroding trust in telcos, banks and airlines as consumers seek more reliable alternatives.

By Melania Watson • 5 min read • Mon, 11th Aug 2025
Australians lose trust as outages cost AUD $5.3b yearly
Digital Transformation

Australians lose trust as outages cost AUD $5.3b yearly

Widespread outages have cost Australians AUD $5.3 billion yearly, with 68% losing trust in telecommunications amid rising service disruptions.

By Jed Nykolle Harme • 3 min read • Thu, 7th Aug 2025
Australian firms embrace Agentic AI to boost productivity
Generative AI

Australian firms embrace Agentic AI to boost productivity

More than half of Australian firms have embraced Agentic AI to counteract declining productivity, with expectations of significant operational efficiencies ahead.

By Shannon Williams • 2 min read • Thu, 3rd Apr 2025

Global Stories

PagerDuty stories

GitHub launches Copilot desktop app for agentic work
DevOps

GitHub launches Copilot desktop app for agentic work

Developers can now manage multiple AI coding agents in one place as GitHub tests a desktop Copilot app with worktree automation and review tools.

By Mark Tarre • 4 min read • This month
PagerDuty appoints John DiLullo as chief executive officer
Software-as-a-Service

PagerDuty appoints John DiLullo as chief executive officer

The handover comes as PagerDuty seeks to build on stabilising retention, accelerating new business and momentum in its AI-first operations cloud.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Australia & New Zealand outpace peers on resilience
Disaster Recovery

Australia & New Zealand outpace peers on resilience

Businesses in Australia and New Zealand are more likely to see outages hit revenue, with 52% reporting direct top-line damage.

By Catherine Knowles • 4 min read • Tue, 31st Mar 2026
Ignition Technology expands into North America with Exclusive Networks
Virtualisation

Ignition Technology expands into North America with Exclusive Networks

The move gives Ignition access to the world's largest cybersecurity market as it targets more than EUR €500 million in revenue within three years.

By Catherine Knowles • 4 min read • Fri, 27th Mar 2026
PagerDuty links Anthropic, Cursor & LangChain for AI ops
DevOps

PagerDuty links Anthropic, Cursor & LangChain for AI ops

PagerDuty links Anthropic, Cursor and LangChain to expand its AI ops ecosystem, boosting incident response across modern software stacks.

By Mark Tarre • 5 min read • Mon, 16th Mar 2026
DevRev expands Computer AI agent platform in India
Customer Relationship Management

DevRev expands Computer AI agent platform in India

DevRev to expand its Computer AI agent platform in India, debuting Agent Studio and Text2SQL tools to push enterprises beyond pilot projects.

By Shannon Williams • 4 min read • Thu, 12th Mar 2026
NeuBird AI hits SRE alert milestone with agentic platform
Private Cloud

NeuBird AI hits SRE alert milestone with agentic platform

NeuBird AI's agentic SRE platform autonomously resolved 230,000 alerts in a year, saving 12,000 hours and USD $1.8 million in costs.

By Kaleah Salmon • 4 min read • Fri, 6th Feb 2026
PagerDuty appoints Callum Eade to accelerate APAC sales growth
Virtualisation

PagerDuty appoints Callum Eade to accelerate APAC sales growth

PagerDuty appoints Callum Eade as VP of APAC Sales to drive growth after the region's strongest quarterly performance in over three years.

By Melvin Hipolito • 2 min read • Tue, 21st Oct 2025
PagerDuty unveils AI agents & 150 updates for operations teams
Unified Communications

PagerDuty unveils AI agents & 150 updates for operations teams

PagerDuty's Fall '25 update launches AI agents and 150+ improvements, cutting incident resolution times by 50% and easing workloads for ops teams.

By Catherine Knowles • 4 min read • Thu, 9th Oct 2025
Buildkite appoints Kevin Gounden as CEO to lead AI software push
DevOps

Buildkite appoints Kevin Gounden as CEO to lead AI software push

Buildkite has named Kevin Gounden as CEO to spearhead growth and AI innovation in its software delivery platform used by top firms worldwide.

By Melvin Hipolito • 3 min read • Wed, 6th Aug 2025

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