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Friends & family remain most trusted app discoverers
Artificial Intelligence

Friends & family remain most trusted app discoverers

New research suggests trust matters more than novelty, with 84% of users relying on friends and family to find apps and only 44% trusting AI.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
AI Compare Ninja launches free catalogue of 1,208 tools
Software-as-a-Service

AI Compare Ninja launches free catalogue of 1,208 tools

Businesses can now compare AI software costs and free-plan limits more easily, as the Berlin-based site bundles 1,208 tools in one free catalogue.

By Karen Joy Bacudo • 3 min read • 3 days ago
Euphoria Telecom urges SMEs to weigh tech buys carefully
Digital Transformation

Euphoria Telecom urges SMEs to weigh tech buys carefully

Small firms risk costly failures if they buy software without first checking whether it will fit their staff, systems and support needs.

By Karen Joy Bacudo • 4 min read • 4 days ago
Australian websites fail usability test, says Testmate
eCommerce

Australian websites fail usability test, says Testmate

Almost half of the sites tested left visitors unable to find basic details, as faster AI-style search raises expectations for clarity.

By Mara Sugue • 4 min read • 6 days ago
Confluent unveils Streamhouse & Lightning Tables for AI
Data governance

Confluent unveils Streamhouse & Lightning Tables for AI

The new tools aim to give AI systems a governed, real-time view of business data without moving it into separate databases.

By Mara Sugue • 5 min read • Last week
The surcharge ban didn't remove the cost of card payments. It moved it, and small businesses are carrying it
Small Business

The surcharge ban didn't remove the cost of card payments. It moved it, and small businesses are carrying it

Small retailers face thinner margins unless card fees fall through to merchant plans, with borrowing power also likely to weaken later.

By Nick Lim • 5 min read • Last week
Why revenue leaders need a connected commerce chain
Digital Transformation

Why revenue leaders need a connected commerce chain

Disconnected deal systems are slowing sales, raising risk and undermining forecast accuracy as firms try to speed revenue in a volatile market.

By Lisa Martin • 4 min read • Last month
Guidewire launches agentic AI platform for insurers
Digital Transformation

Guidewire launches agentic AI platform for insurers

Insurers could cut rollout delays and tighten controls as the software links AI agents to underwriting and claims workflows already in production.

By Joseph Gabriel Lagonsin • 4 min read • Last month
Sumo Logic previews Root Cause Agent for DevOps teams
DevOps

Sumo Logic previews Root Cause Agent for DevOps teams

The new tool is aimed at cutting incident triage from hours to minutes by analysing logs and metrics for likely causes automatically.

By Sean Mitchell • 3 min read • Last month
Maxio launches AI agents for finance teams in billing
Software-as-a-Service

Maxio launches AI agents for finance teams in billing

The tool is aimed at easing manual close, collections and reconciliation work while keeping finance staff in control of approvals.

By Karen Joy Bacudo • 3 min read • Last month
Conga expands AiMe AI tools across commercial software
Enterprise Resource Planning

Conga expands AiMe AI tools across commercial software

Customers can now use AI assistants to query live contract and pricing data as Conga adds more than 90 tools across its software stack.

By Sofiah Nichole Salivio • 3 min read • Last month
Spreetail launches Amazon Brand Benchmark dashboard
Artificial Intelligence

Spreetail launches Amazon Brand Benchmark dashboard

Brand partners using Spreetail's Smart Shelf can now spot rival moves on Amazon sooner, as the new dashboard tracks shifts in market share and pricing.

By Sofiah Nichole Salivio • 3 min read • Last month

Stories from Other Regions

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Benchmark shows cloud warehouse costs can vary wildly
Data Analytics

Benchmark shows cloud warehouse costs can vary wildly

For buyers, the benchmark suggests that annual bills for the same workload can differ by hundreds of thousands of dollars between cloud warehouses.

By Karen Joy Bacudo • 4 min read • 4 days ago
Mirai Minds compares Indian AI voice agent pricing
Software-as-a-Service

Mirai Minds compares Indian AI voice agent pricing

Indian buyers face widely varying AI voice agent costs, with published rates ranging from ₹1 a minute to USD $0.31 and many sellers hiding prices.

By Karen Joy Bacudo • 4 min read • Last week
Which AI Decisions Should Carry a Human Signature?
Data governance

Which AI Decisions Should Carry a Human Signature?

A missed safeguard can turn an automated campaign into a customer backlash, and one coupon error shows why humans must sign off on risky AI calls.

By Paris Lyu • 5 min read • Last month
UK diners want AI-driven restaurant deals, Toast finds
Data Privacy

UK diners want AI-driven restaurant deals, Toast finds

More than a quarter of UK restaurant operators are already using AI for offers or rewards, as diners back clearer explanations of dynamic pricing.

By Karen Joy Bacudo • 3 min read • Last month
US viewers want short clips to help discover streaming
Social Media

US viewers want short clips to help discover streaming

Short clips could help streamers win and keep subscribers, with 40% of US viewers saying they would use services more often for them.

By Mara Sugue • 4 min read • Last month