IT Brief Australia - Technology news for CIOs & IT decision-makers
Australia

Retail Stories

Australian Stories

Retail stories

Global Stories

Retail stories

Konecta launches Kolibri AI platform for customer ops
Software-as-a-Service

Konecta launches Kolibri AI platform for customer ops

The new system is meant to help firms move AI from pilot projects into live customer operations, with audit trails and human oversight built in.

By Sean Mitchell • 3 min read • 3 days ago
Advancing Analytics secures growth investment from Lead Edge
Data Analytics

Advancing Analytics secures growth investment from Lead Edge

The deal should help the European consultancy expand as demand grows for data analytics and AI advice across financial services and retail.

By Sean Mitchell • 4 min read • 4 days ago
Fynd launches Create platform for UK fashion brands
Software-as-a-Service

Fynd launches Create platform for UK fashion brands

UK fashion brands facing thinner margins may gain faster design and production cycles as Fynd rolls out its AI system.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
Hytera launches SC700 body camera for frontline use
Wearables

Hytera launches SC700 body camera for frontline use

Frontline staff gain a device that merges recording and live communications, as Hytera targets public safety, retail and healthcare users.

By Sean Mitchell • 3 min read • 5 days ago
Tredence appoints Shashank Samant as independent director
Data Analytics

Tredence appoints Shashank Samant as independent director

Growth across Europe and the Middle East is increasing pressure on Tredence to turn AI trials into larger enterprise contracts.

By Sean Mitchell • 4 min read • 6 days ago
RAMaggedon: Why the memory crisis is a digital inclusion crisis
Fintech

RAMaggedon: Why the memory crisis is a digital inclusion crisis

Rising memory chip costs are forcing handset makers to lift prices, risking wider digital exclusion in emerging markets and pushing budget phones out of reach.

By Dion Price • 7 min read • Last week
WorkJam warns employers over overreliance on temp staff
Productivity

WorkJam warns employers over overreliance on temp staff

Employers could face compliance and planning problems if temporary hiring becomes a long-term fix, WorkJam said as costs and reforms loom.

By Sean Mitchell • 5 min read • Last week
AI traffic on Fastly network grows 30% in five months
DevOps

AI traffic on Fastly network grows 30% in five months

Origin systems are facing heavier strain as Fastly says AI requests rose 30% between January and May 2026, outpacing human traffic.

By Joseph Gabriel Lagonsin • 4 min read • Last week

Stories from Other Regions

Retail stories

Deloitte opens the London AI Studio with Google Cloud
Digital Transformation

Deloitte opens the London AI Studio with Google Cloud

UK clients could see agentic AI projects prototyped in four weeks as Deloitte expands its Google Cloud alliance and trains 1,000 staff.

By Sofiah Nichole Salivio • 4 min read • 2 days ago
Ellis Brigham cuts order enquiries by 14% with Ingrid
Digital Transformation

Ellis Brigham cuts order enquiries by 14% with Ingrid

The retailer also lifted order volumes by 24% last peak trading period, while fewer customer service queries eased pressure on its teams.

By Karen Joy Bacudo • 3 min read • 2 days ago
Retailers lack AI strategy despite competitive pressure
Digital Transformation

Retailers lack AI strategy despite competitive pressure

The gap leaves many retailers exposed, as most feel pressure to adopt AI yet fewer than half have a clear plan for doing so.

By Mark Tarre • 4 min read • 2 days ago
Adyen launches agentic commerce APIs for US merchants
Digital Transformation

Adyen launches agentic commerce APIs for US merchants

Enterprise merchants can now connect once to multiple AI shopping platforms, as Adyen's limited US rollout aims to cut repeated integration work.

By Karen Joy Bacudo • 4 min read • 3 days ago
Xero finds New Zealand small business productivity lags
Manufacturing

Xero finds New Zealand small business productivity lags

New data show Kiwi small firms generating less per hour than peers in Australia and the UK, as rising costs squeeze margins.

By Karen Joy Bacudo • 4 min read • 3 days ago
The warm-weather playbook: How small business owners turn sunny days into loyal customers
Customer Experience

The warm-weather playbook: How small business owners turn sunny days into loyal customers

Summer foot traffic gives small firms a rare chance to win loyal buyers with banners, uniforms and merch, if they act quickly.

By Erin Shea • 6 min read • 4 days ago
FICO adds DataOps to platform for wider AI adoption
Data governance

FICO adds DataOps to platform for wider AI adoption

Weak data pipelines and poor governance can now be checked inside the FICO Platform, as the software maker pushes firms towards safer AI use.

By Sofiah Nichole Salivio • 4 min read • 4 days ago
Akeneo buys PricingHUB to add pricing to Product Cloud
Software-as-a-Service

Akeneo buys PricingHUB to add pricing to Product Cloud

Retailers and brands could cut delays and inconsistencies as Akeneo folds pricing into its Product Cloud, widening its reach beyond product data.

By Joseph Gabriel Lagonsin • 3 min read • 4 days ago
Solving the retail generational buying gap one basket at a time
Digital Transformation

Solving the retail generational buying gap one basket at a time

Retailers risk missing out on Gen Z's rising spend unless they fix legacy systems and align stock, finance and service to changing habits.

By Oscar Strachen • 5 min read • 5 days ago