Retail stories
V2 AI has been named an OpenAI Services Partner in Australia, targeting enterprise demand for secure, governed generative AI adoption.
AI is now mission-critical, but slow, siloed pilots and weak data foundations are stopping organisations from turning vision into value.
AI-native, cloud-first networking is turning enterprise connectivity from a sunk cost into a strategic, measurable driver of financial value.
Castles Technology has opened a Melbourne hub as its Pacific headquarters, targeting fast-growing Android payments across Australia and NZ.
Australians are reshaping Boxing Day, prioritising essentials, thrift and online safety over impulse spending amid cost-of-living strain.
Boards enter 2026 pushing AI from experiments to governed, resilient systems as volatile economies demand proof of value and stability.
Tech Mahindra and Google Cloud will scale Gemini 2.5-based agentic AI to move enterprises from pilots to production-grade, governed workflows.
Alcatel-Lucent unveils Rainbow Hub, an integration-led cloud platform linking UCC with workflows, IoT and vertical services for partners.
Visa teams with Akamai on new protocol to verify AI shopping agents, tackling a 300% surge in bot traffic and rising eCommerce fraud risks.
Value for money, not low prices or rapid delivery, is the strongest driver of eCommerce satisfaction, Judge.me's study of reviews finds.
Record Black Friday online sales risk hollowing out profits as soaring returns, refunds and BNPL queries squeeze retailers' margins.
Retailers brace for a “Christmas Returns Hangover” as eDesk reports a 45% spike in return requests from 26 December, denting profits.
Australian holiday shoppers are spending strategically, forcing retailers to sharpen promotions, personalise offers and boost in-store experience.
NashTech adds five senior UK and US leaders to sharpen AI and digital transformation expertise as global client demand accelerates.
AI takes centre stage in logistics as Infios predicts 2026 supply chains built for constant disruption, resilience and human‑machine teamwork.
Twilio predicts Asia Pacific customer service will face strict AI transparency rules and mandatory bot disclosures by 2026.
Hedgehog lab has bought Label Sessions to build a full-stack innovation consultancy, linking AI delivery with a 500-strong global expert network.
1Kosmos has joined the Saviynt Exchange, embedding biometric identity proofing and passwordless login into Saviynt's cloud security platform.
Automation, on-device AI and smarter device management are set to transform Canada's frontline industries and redefine digital operations by 2026.
AI now underpins most UK Christmas campaigns, as 78% of marketers use it to deliver more personalised festive ads amid rising consumer demands.
