ROI stories
RingCentral broadens AI Receptionist to SMS, WhatsApp and call queues as it targets smaller businesses with multilingual customer service automation.
Celonis and Microsoft link Agent 365 with process intelligence to help firms govern AI agents, track impact and avoid pilot purgatory.
Gartner survey finds AI-driven layoffs fail to lift ROI, as better returns come from firms investing in skills, roles and operating models.
Hyland study finds most businesses lack the connected data and workflows needed to turn AI ambitions into measurable results.
BlueCat widens AI suite for network operations with MCP Server preview and broader LiveAssist rollout across its Intelligent NetOps platform.
How a clear data quality programme charter can help organisations cut errors, sharpen analytics and protect millions in value.
Singapore startup Cata secures USD $5.3 million seed funding led by Portage to speed product development and launch in Germany.
Most organisations using AI are seeing productivity gains, but a survey found few are translating the technology into revenue or measurable ROI.
Sefiani and Staffbase join forces to help Australian and New Zealand employers tackle worker unease over AI, change and frontline comms.
AI use lifts revenue for strategic response leaders as mature firms turn bids, questionnaires and due diligence into faster sales and stronger returns.
Gartner says CFOs that back AI strategically could lift margins 10 points by 2029, as finance budgets rise and cloud ERP gains traction.
Forrester urges B2B firms to rethink marketing, sales and metrics as AI agents reshape how buyers search, compare and choose suppliers.
Rakuten International and impact.com have united affiliate and performance marketing assets in a bid to give advertisers clearer measurement and sales links.
Databricks hires Davinia Simon as Senior Director and Public Sector Lead for Australia and New Zealand to boost government AI and data strategy.
SAS unveils Quantum Lab for Viya users as a survey finds firms are increasingly worried about practical uses, skills and returns.
Heidi says its AI scribe has cut NHS paperwork by 86% on average, freeing more than four million hours of clinical time across UK pilots.
Optimizely survey finds AI saves marketers time but leaves strategy squeezed, as 61% report efficiency gains while only 36% see more room for it.
Indian Chief Financial Officers are set to lift AI spending as finance and procurement teams switch to integrated platforms for faster, tighter control.
Black Ore opens Tax Autopilot to thousands of CPA firms, claiming faster complex returns and up to 98% time savings amid a severe accountant shortage.
B2B tech firms in Southeast Asia are overplaying one-off hero assets, as leaders push content systems to boost reach, consistency and ROI.
