Small Business Stories - Page 10

Australian Stories

Small Business (SMB) stories

Five ways to maximise benefits of mobile-first systems

Tabit chief executive Barry Shaked outlines five checks for Australian hospitality operators choosing mobile-first systems to cut labour pressure and lift sales.

By Barry Shaked • 4 min read • Last month

Customer Relationship Management

The growing gap between businesses that use tech well and those that don't

Businesses that integrate systems, act on data and move quickly are pulling ahead, while those relying on manual processes risk falling further behind.

By Lovan • 6 min read • Last month

Customer Experience

Why some brands seem “everywhere” online (and others don't exist)

Brands that dominate search and social share a deliberate strategy, while quieter rivals often lack the consistency, authority and distribution to be seen.

By Lovan • 6 min read • Last month

Partner Programmes

What makes virtual offices a smart choice for startups

Virtual offices help startups cut overheads, project credibility and adapt to remote work, making them a flexible base for growth.

By Chirag Solanki • 4 min read • Last month

Supply Chain

Australia energy shock raises insolvency risk for firms

Australia's energy shock deepens pressure on sole traders and smaller firms, with CreditorWatch flagging higher tax defaults and insolvency risk.

By Joseph Gabriel Lagonsin • 5 min read • Last month

Global Stories

Small Business (SMB) stories

Manufacturing

Rockwell's Plex named major player in six IDC reports

Rockwell's Plex wins Major Player status in six IDC MarketScape reports as AI-enabled ERP and finance tools gain ground among manufacturers.

By Sean Mitchell • 4 min read • Last month

Endpoint Protection

Splashtop launches unified IT platform for endpoints

Splashtop bets on AI-assisted patching and security alerts in a single console as it targets lean IT teams and MSPs with a new endpoint platform.

By Joseph Gabriel Lagonsin • 4 min read • Last month

Data Protection

N-able adds cloud disaster recovery service for MSPs

N-able widens Cove Data Protection with cloud-hosted Disaster Recovery as a Service for MSPs and IT teams facing cyberattacks and outages.

By Sofiah Nichole Salivio • 3 min read • Last month

Software-as-a-Service

8x8 launches AI Studio for customer experience agents

8x8 unveils AI Studio to let customer experience teams build agents with natural language, aiming to cut integration delays and costs.

By Catherine Knowles • 4 min read • Last month

Fintech

Zeller launches UK payments platform amid fee pressure

Australian fintech Zeller enters Britain as small merchants face rising card costs, betting on faster onboarding and lower fees to win market share.

By Joseph Gabriel Lagonsin • 3 min read • Last month

DevOps

Robotic Marketer launches AI direct mail tool for home services

Robotic Marketer adds AI direct mail to its marketing platform, aiming to help home services firms target buyers and coordinate print with digital campaigns.

By Catherine Knowles • 3 min read • Last month

Open source

Springboards launches Flint AI model for marketers

Springboards unveils Flint, a novelty-focused AI model for marketers, as it refreshes its platform with new self-serve plans and wider access.

By Catherine Knowles • 4 min read • Last month

Customer Relationship Management

Thryv launches AI lead tool for ANZ small businesses

Thryv has rolled out Thryv AI Lead Flow in Australia and New Zealand, aiming to help small businesses capture enquiries, score prospects and automate follow-up.

By Sean Mitchell • 4 min read • Last month