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Australian consumers wary as AI delivers business benefits
Digital Transformation

Australian consumers wary as AI delivers business benefits

Australian businesses benefit from AI-driven customer engagement, yet 66% of consumers express exhaustion and seek greater trust and control over AI interactions.

By Melvin Hipolito • 4 min read • Tue, 17th Jun 2025

Global Stories

Transparency stories

Cloud Security Alliance launches Valid-AI-ted tool for STAR checks
Data Protection

Cloud Security Alliance launches Valid-AI-ted tool for STAR checks

The Cloud Security Alliance has launched Valid-AI-ted, an AI tool offering automated quality checks for STAR Level 1 cloud security self-assessments.

By Catherine Knowles • 4 min read • Wed, 18th Jun 2025
Cloud Security Alliance launches pledge for responsible AI use
Cloud Security

Cloud Security Alliance launches pledge for responsible AI use

The Cloud Security Alliance has launched the AI Trustworthy Pledge to promote responsible, transparent, and ethical AI development and usage globally.

By Catherine Knowles • 3 min read • Wed, 18th Jun 2025
AI Agents - The struggle to balance automation, oversight, & security
DevOps

AI Agents - The struggle to balance automation, oversight, & security

Visa's plan to use AI agents for automatic payments sparks debate over security risks and whether consumers will trust machines handling their money.

By Sean Mitchell • 5 min read • Tue, 17th Jun 2025
Apptio launches tools to clarify AI & hybrid IT investment
Software-as-a-Service

Apptio launches tools to clarify AI & hybrid IT investment

Apptio unveils AI TCO & Usage and Hybrid IT TCO Impact tools to boost transparency and control over AI and hybrid IT investment costs.

By Catherine Knowles • 4 min read • Fri, 6th Jun 2025
R Systems & Mavvrik partner to boost AI cost transparency
Unified Communications

R Systems & Mavvrik partner to boost AI cost transparency

R Systems and Mavvrik partner to enhance AI infrastructure cost transparency, offering real-time financial visibility and proactive budget controls for enterprises.

By Catherine Knowles • 4 min read • Wed, 4th Jun 2025
Diligent strengthens ethics tools with Vault's AI compliance tech
Risk & Compliance

Diligent strengthens ethics tools with Vault's AI compliance tech

Diligent has acquired Vault, enhancing its GRC platform with AI-powered ethics and compliance tools to strengthen global misconduct reporting and investigations.

By Sean Mitchell • 2 min read • Fri, 23rd May 2025
Building trust with conversational AI: How to avoid common pitfalls
Digital Transformation

Building trust with conversational AI: How to avoid common pitfalls

Businesses must build trust in conversational AI by setting clear goals, ensuring transparency, reducing bias, and continuously improving customer interactions.

By Kathryn Murphy • 5 min read • Thu, 15th May 2025
AI is inevitable: The only choice is to adapt or stagnate
Data Analytics

AI is inevitable: The only choice is to adapt or stagnate

AI adoption is crucial for businesses to thrive, not just survive, amid fears of job losses; embracing AI boosts productivity and job evolution.

By Adhil Badat • 5 min read • Wed, 14th May 2025
AI trends in video surveillance focus on ethics, hybrid models
Data Protection

AI trends in video surveillance focus on ethics, hybrid models

Axis Communications reveals AI's growing role in video surveillance, stressing ethical use, data privacy, and hybrid cloud-edge systems in industry report.

By Shannon Williams • 4 min read • Sat, 10th May 2025
Transparency urged to build stronger client-agency trust
Unified Communications

Transparency urged to build stronger client-agency trust

Helen Johnson, Tangram's founder, urges agencies to boost transparency in client relationships, citing that 40% of clients may switch partners within six months.

By Shannon Williams • 4 min read • Wed, 7th May 2025

Stories from Other Regions

Transparency stories

rebuy boosts device repair automation & transparency with Camunda
Digital Transformation

rebuy boosts device repair automation & transparency with Camunda

rebuy partners with Camunda to automate device repair processes, enhancing transparency and efficiency across its refurbishment operations in Europe.

By Shannon Williams • 3 min read • Thu, 19th Jun 2025
ORO Labs unveils new AI tools for secure procurement workflows
Risk & Compliance

ORO Labs unveils new AI tools for secure procurement workflows

ORO Labs has launched new AI tools, including a no-code Agent Builder, to boost secure automation and cut compliance times in procurement workflows.

By Melania Watson • 3 min read • Tue, 10th Jun 2025
MTF receives high commendation for trust in car loan awards
Customer service

MTF receives high commendation for trust in car loan awards

MTF has been Highly Commended in the 2025 Reader's Digest Most Trusted Brands Awards for car loans, highlighting its trusted service in New Zealand.

By Kaleah Salmon • 2 min read • Fri, 30th May 2025
New Zealanders demand trust & ethics in AI adoption, study finds
Data Protection

New Zealanders demand trust & ethics in AI adoption, study finds

A One NZ report finds 77% of New Zealanders use AI but nearly half distrust large firms' ethics, demanding transparency and strong data protections.

By Shannon Williams • 4 min read • Tue, 27th May 2025
AI adoption grows in Singapore retail as trust concerns persist
Digital Transformation

AI adoption grows in Singapore retail as trust concerns persist

Salesforce's report reveals 85% of Singaporean retailers plan to boost AI investments, with 69% viewing AI agents as vital for competitive edge in 2025.

By Catherine Knowles • 4 min read • Fri, 9th May 2025
Think AI will fix info overload? Think again
Unified Communications

Think AI will fix info overload? Think again

Enterprise content expert John Bates warns AI alone won't fix data overload; instead, Smart Content can turn vast digital data into true business value.

By John Bates • 5 min read • Tue, 6th May 2025