Travel technologies stories
SiteMinder widens hotel distribution to AI booking tools as Demand Plus and Channels Plus link live rates to ChatGPT, Claude and partners.
JCDecaux lands long-term digital advertising contract at Western Sydney International Airport, set to open with capacity for 10 million passengers.
Amex GBT gives Egencia agentic AI and Concur Expense integration, aiming to streamline business travel bookings and cut manual claims work.
SiteMinder extends hotel distribution into AI chat tools, aiming to keep 53,000 hotels bookable as travellers increasingly start searches there.
Kiwis lean on travel agents as Middle East tensions drive reroutes, cancellations and surging demand for expert advice.
Koala and Volotea team up to sell automated travel insurance and disruption cover to millions of passengers across the Spanish airline's network.
AI is moving travel from inspiration to transaction, but live inventory, accuracy and booking infrastructure still stand between chat and checkout.
Agoda opens Bangkok technology hub to unite nearly 4,000 staff in a seven-floor office at One Bangkok, boosting regional operations and collaboration.
SAP Concur rolls out AI-driven expense automation, policy rule creation and new travel features across Microsoft, Amex and Visa integrations.
Cloudbeds report shows independent hotels face softer rates, rising OTA reliance and stark regional splits, with Asia Pacific hit hardest.
Custom Travel Solutions opens RouteStack, giving AI assistants live hotel inventory and a direct path to bookings as it eyes wider travel categories.
SAP Concur and Amex GBT add live support, AI help and richer content to their Complete platform as pilot features target smoother business trips.
Asia-Pacific carriers race ahead on inflight Wi-Fi, with legacy airlines nearing full coverage while budget operators remain far behind.
Garnier's Vitamin C Daily Tinted Fluid campaign wins JCDecaux's 2025 programmatic award after weather-triggered ads lifted sales and brand consideration.
Mastercard and Apple expand contactless transit in South Korea for overseas visitors, letting iPhone and Apple Watch users top up fares in Apple Wallet.
Hostelling International USA turns to Cloudbeds to modernise operations across its largest US hostel network, aiming to cut admin and improve staff control.
RBC taps Hopper Technology Solutions to run Avion Rewards Travel, adding flexible booking tools and predictive pricing for members.
Qodo secures $70 million Series B as investors back its bid to become the trust layer for AI-generated software.
Roomex rolls out spend-analytics tool for UK hotels, giving finance teams an audit trail to test bookings against cheaper options and savings.
Britons are set to spend GBP £2.39bn on Easter treats and outings this year, but Parcelhero says growth is slowing as shoppers turn cautious.