IT Brief Australia - Technology news for CIOs & IT decision-makers
Australia

Australian Stories

Travel technologies stories

Global Stories

Travel technologies stories

HeadBox urges tighter control of corporate events spend
Software-as-a-Service

HeadBox urges tighter control of corporate events spend

HeadBox warns that fragmented control of meetings and events spend is exposing corporates to rising cost, compliance and governance risks.

By Shannon Williams • 4 min read • Fri, 20th Mar 2026
Capital One launches dedicated app for integrated travel
Fintech

Capital One launches dedicated app for integrated travel

Capital One debuts a dedicated travel app, bringing tech and suppliers in-house to create a more integrated, end-to-end travel ecosystem.

By Karen Joy Bacudo • 4 min read • Thu, 19th Mar 2026
SAP Concur adds AI agents, deeper card & travel links
Digital Transformation

SAP Concur adds AI agents, deeper card & travel links

SAP Concur rolls out new Joule AI agents, tighter Microsoft and card links, and expanded travel tools to streamline corporate expenses.

By Sofiah Nichole Salivio • 5 min read • Wed, 18th Mar 2026
RateGain & Juspay launch RG Pay for travel payments
Software-as-a-Service

RateGain & Juspay launch RG Pay for travel payments

RateGain and Juspay unveil RG Pay, an embedded payments layer to boost cross-border checkout performance for global travel brands.

By Sofiah Nichole Salivio • 4 min read • Fri, 13th Mar 2026
AI leaders lack rules & data to scale finance tools
Manufacturing

AI leaders lack rules & data to scale finance tools

AI 'leaders' in finance rush to pilots but lack rules, data and governance to scale tools into core, high‑accountability workflows.

By Karen Joy Bacudo • 4 min read • Thu, 12th Mar 2026
Algolia powers AI search overhaul for Club Med website
DevOps

Algolia powers AI search overhaul for Club Med website

Algolia's AI now powers Club Med's global site search, promising faster trip discovery, smarter filters and higher direct online bookings.

By Catherine Knowles • 4 min read • Wed, 11th Mar 2026
BYRDLI, Tahnee Cook launch live LA travel booking push
eCommerce

BYRDLI, Tahnee Cook launch live LA travel booking push

BYRDLI and creator Tahnee Cook launch a live LA itinerary campaign, letting followers book her real-time stays, experiences and hotel deals.

By Mark Tarre • 4 min read • Wed, 11th Mar 2026
SITA links Google Find Hub with WorldTracer baggage data
Data Protection

SITA links Google Find Hub with WorldTracer baggage data

SITA links Google's Find Hub with WorldTracer, letting airlines use passenger-shared bag locations to speed delayed baggage recovery.

By Sofiah Nichole Salivio • 4 min read • Tue, 10th Mar 2026
iVisa launches B1/B2 support amid tighter US scrutiny
Risk & Compliance

iVisa launches B1/B2 support amid tighter US scrutiny

iVisa unveils B1/B2 visa support as the US tightens visitor scrutiny and pilots bonds of up to USD $15,000 for higher-risk applicants.

By Sofiah Nichole Salivio • 4 min read • Sat, 7th Mar 2026
Customer success is not support, it is stewardship
Digital Transformation

Customer success is not support, it is stewardship

Customer success must evolve from reactive support to strategic stewardship, aligning stakeholders so tech investments deliver lasting value.

By Nidhi Suresh • 3 min read • Fri, 6th Mar 2026

Stories from Other Regions

Travel technologies stories

Changi Airport boosts search with OpenSearch overhaul
Digital Transformation

Changi Airport boosts search with OpenSearch overhaul

Changi Airport revamps digital search with OpenSearch, slashing zero-result queries and unifying travel, service and retail discovery.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Mar 2026
TCS & Amadeus partner on AI-led airline retail tech
Unified Communications

TCS & Amadeus partner on AI-led airline retail tech

TCS and Amadeus form global AI-led travel tech alliance, debuting Nevio Service Centre UI to modernise airline retail and servicing.

By Sofiah Nichole Salivio • 4 min read • Fri, 20th Mar 2026
Sun PhuQuoc taps 2C2P to boost Asian payment options
Crypto

Sun PhuQuoc taps 2C2P to boost Asian payment options

Sun PhuQuoc Airways partners 2C2P and M-PAY to add cards, wallets and QR options, preparing for wider Asian cross-border sales.

By Karen Joy Bacudo • 4 min read • Thu, 19th Mar 2026
AI investment surges as firms lag on omnichannel CX
Unified Communications

AI investment surges as firms lag on omnichannel CX

AI tops CX investment plans, but few brands yet deploy proactive, predictive tools across channels, leaving omnichannel ambitions stalled.

By Mark Tarre • 4 min read • Mon, 16th Mar 2026
Indosat creators set 11-hour Eid TikTok livestream record
Unified Communications

Indosat creators set 11-hour Eid TikTok livestream record

Two creators set an 11-hour Eid TikTok livestream record on a Jakarta-Yogyakarta journey, stress-testing Indosat's mobile network in real time.

By Sean Mitchell • 4 min read • Thu, 12th Mar 2026
Ecommpay flags payment design as key to lost bookings
Crypto

Ecommpay flags payment design as key to lost bookings

Flawed payment design is costing UK online travel agencies up to GBP £16.5 billion in lost bookings, Ecommpay's new benchmark report warns.

By Sofiah Nichole Salivio • 4 min read • Wed, 11th Mar 2026
Bilder taps xpate for instant card funding across borders
Disaster Recovery

Bilder taps xpate for instant card funding across borders

Bilder integrates xpate's card top-ups to offer 24/7 instant multi-currency account funding for cross-border customers and businesses.

By Karen Joy Bacudo • 3 min read • Wed, 11th Mar 2026