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Australians remain cautious on AI despite high usage in travel
Digital Transformation

Australians remain cautious on AI despite high usage in travel

Despite widespread AI use in travel, only 4% of Australians fully trust it, with 92% expressing concerns, reveals Booking.com's Global AI Sentiment Report.

By Catherine Knowles • 4 min read • Thu, 31st Jul 2025
Ansett Travel relaunches as AI platform with member discounts
Artificial Intelligence

Ansett Travel relaunches as AI platform with member discounts

Ansett Travel relaunches as an AI-powered platform offering Australians personalised holidays with member discounts up to 25% below major travel sites.

By Kaleah Salmon • 3 min read • Wed, 30th Jul 2025
Majority of Australians wary of roaming fees as travel surges
Optus

Majority of Australians wary of roaming fees as travel surges

A survey finds 82% of Australians fear unexpected roaming fees as over half plan overseas trips, highlighting demand for affordable, reliable mobile data abroad.

By Shannon Williams • 4 min read • Tue, 29th Jul 2025
Travellers warned on cybersecurity after Qantas data breach
Data Protection

Travellers warned on cybersecurity after Qantas data breach

Qantas data breach exposing six million customers sparks cybersecurity warnings for travellers amid rising digital threats in airports and airlines.

By Jed Nykolle Harme • 4 min read • Wed, 23rd Jul 2025
Video conferencing helps Australian firms slash travel costs
Unified Communications

Video conferencing helps Australian firms slash travel costs

Australian firms are cutting travel costs by up to 60% as video conferencing gains ground, boosting productivity and reducing carbon footprints significantly.

By Jed Nykolle Harme • 3 min read • Tue, 24th Jun 2025

Global Stories

Travel technologies stories

New Zealand consumers show rising interest in agentic AI tools
Digital Transformation

New Zealand consumers show rising interest in agentic AI tools

New research reveals 61% of New Zealanders are using or interested in agentic AI tools that act autonomously to simplify daily tasks and personalise experiences.

By Sean Mitchell • 4 min read • Mon, 11th Aug 2025
Emburse adds itinerary management to app for seamless business travel
Robotic Process Automation

Emburse adds itinerary management to app for seamless business travel

Emburse has added integrated itinerary management to its app, enabling business travellers to manage bookings and expenses seamlessly within one platform.

By Catherine Knowles • 3 min read • Fri, 25th Jul 2025
Automated bots now make up 59% of all traffic to travel sites
Artificial Intelligence

Automated bots now make up 59% of all traffic to travel sites

Automated bots now comprise 59% of all visits to travel sites, disrupting bookings and inflating prices during peak holiday seasons, says Thales report.

By Jed Nykolle Harme • 4 min read • Thu, 24th Jul 2025
Exclusive: How APAC hotels are adopting AI & automation for growth
Customer Relationship Management

Exclusive: How APAC hotels are adopting AI & automation for growth

Asia Pacific hotels race to adopt AI and automation, aiming to boost revenues by up to 15% amid rising online competition and mobile-first travellers.

By Melania Watson • 5 min read • Fri, 18th Jul 2025
Business spending grows in 2024, while smart controls keep costs stable
Human Capital Management

Business spending grows in 2024, while smart controls keep costs stable

Business spending on travel and expenses in Australia and New Zealand rose 14% in 2024, while smart controls kept costs stable despite increased activity.

By Jonathan Beeby • 3 min read • Thu, 3rd Jul 2025
SAP Concur unveils AI-powered travel solution for ANZ markets
Data Analytics

SAP Concur unveils AI-powered travel solution for ANZ markets

SAP Concur launches an AI-powered travel solution for ANZ, streamlining corporate trips with automation, predictive costs, and sustainability insights.

By Melvin Hipolito • 3 min read • Thu, 5th Jun 2025
Emburse launches global partner community for expense management
Digital Transformation

Emburse launches global partner community for expense management

Emburse has unveiled a global partner community with 140 organisations to improve expense management for travel and finance professionals worldwide.

By Shannon Williams • 4 min read • Fri, 23rd May 2025
The new standard for corporate travel is real-time, policy-smart, and employee-centric
SAP

The new standard for corporate travel is real-time, policy-smart, and employee-centric

Corporate travel is evolving into a real-time, policy-smart, and employee-centric function, boosting business agility and cost control across organisations.

By Jonathan Beeby • 4 min read • Mon, 12th May 2025

Stories from Other Regions

Travel technologies stories

Majority of UK travellers worry about airport data security
Data Protection

Majority of UK travellers worry about airport data security

Nearly 60% of UK air travellers worry about personal data security at airports, highlighting the need for trustworthy, transparent digital systems.

By Shannon Williams • 4 min read • Fri, 25th Jul 2025
UK offices drive premium business travel decisions, research finds
EduTech

UK offices drive premium business travel decisions, research finds

New research reveals UK offices are central to business travel bookings, with 68% arranging trips at work, highlighting a prime spot for premium brand advertising.

By Catherine Knowles • 4 min read • Fri, 25th Jul 2025
Emburse automates receipt capture with American Airlines, DoorDash
Artificial Intelligence

Emburse automates receipt capture with American Airlines, DoorDash

Emburse now automates receipt capture for American Airlines' AAdvantage Business flights and DoorDash meals, easing expense reporting for firms and travellers alike.

By Kaleah Salmon • 4 min read • Thu, 24th Jul 2025
Singapore Airlines taps Qualtrics & AI to enhance customer insights
Data Analytics

Singapore Airlines taps Qualtrics & AI to enhance customer insights

Singapore Airlines partners with Qualtrics in a three-year deal to harness AI and data analytics for deeper insight into customer feedback and improved service.

By Melvin Hipolito • 3 min read • Tue, 22nd Jul 2025