IT Brief Australia - Technology news for CIOs & IT decision-makers

Ultra Fast Broadband (UFB) stories - Page 24

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Point of sale innovation
Tue, 1st Feb 2011
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telco
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gartner
Innovations in POS technology revolutionize retail, catering to consumer demands for speed and convenience, reshaping shopping experiences.
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POS and the PCI
Tue, 1st Feb 2011
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uc
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telco
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enable networks
In NZ, only 2 POS suites meet PCI DSS, a must for businesses handling card data, yet many unaware, leaving a gap in market security.
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Remote users in WAN jam
Tue, 1st Feb 2011
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uc
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data analytics
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martech
Enterprises face WAN woes as remote workloads strain networks, prompting a push towards optimisation to improve speed and efficiency.
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People first, employees second
Tue, 1st Feb 2011
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uc
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digital entertainment
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telco
Businesses are shifting focus: Employees are now seen as members of the social web first, revolutionizing customer service and support.
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24/7 and social
Tue, 1st Feb 2011
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uc
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digital entertainment
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ipad
Gone are the days of letters and faxes; today's customer service lives on social media, offering quick, public, and easy interactions 24/7.
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Fine-tuned banter
Tue, 1st Feb 2011
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uc
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digital entertainment
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ipad
Customer care steps into the future with social media, blending casual banter with traditional support to meet evolving consumer expectations.
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Entangled in the social web
Tue, 1st Feb 2011
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digital entertainment
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ipad
Brett Waters, Vice President Asia Pacific – South, RightNow, says it’s time for the call centre to listen rather than deflect.
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New-breed “Social CRM”
Tue, 1st Feb 2011
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crm
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martech
Social CRM revolutionises customer engagement, blending traditional CRM with social media to foster relationships and boost loyalty.
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Thanks for complaining
Tue, 1st Feb 2011
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digital entertainment
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ipad
New research highlights the power of complaints on social media, urging NZ businesses to embrace online feedback for better customer service.
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Bring the noise
Tue, 1st Feb 2011
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digital entertainment
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ipad
NZ companies warned to embrace social media in customer service or risk losing out to savvy online consumers and tarnishing their brand.
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Telecom needs more time to separate
Thu, 20th Jan 2011
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uc
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telco
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crown fibre holdings
Telecom delays its business split, awaiting a deal with Crown Fibre for the UFB project. New timeline post-agreement, says CEO Paul Reynolds.
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Microsoft opens new tech marketplace in NZ
Wed, 19th Jan 2011
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microsoft
Microsoft launches Pinpoint in NZ, a tech marketplace aimed at connecting businesses with innovative solutions and expertise.
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At the mercy of Giants
Sat, 1st Jan 2011
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enable networks
NZ households with broadband soar to 63%, driving online sales and challenging local retailers against global giants like Amazon.
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UFB: Government confirms three more cities - Updated
Mon, 13th Dec 2010
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telco
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chorus
Christchurch, Rangiora and Dunedin join the queue as Telecom gets its first look in. First fibre goes to ground this week.
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Roundup: The 2010 VGAs
Mon, 13th Dec 2010
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gaming
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digital entertainment
BioWare's Mass Effect 3 reveal steals the show at Spike TV's 2010 VGAs, promising an epic battle for Earth in holiday 2011.
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Zeacom receives $2.11m tech grant
Fri, 10th Dec 2010
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uc
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contact centre
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telco
Zeacom secures a $2.11m tech grant to boost its R&D and global marketing, aiming to scale in the high growth Unified Communications sector.
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Kaseya's MSP of the year award comes to NZ
Fri, 10th Dec 2010
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uc
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telco
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crown fibre holdings
Auckland's Maclean clinches Kaseya's esteemed MSP of the Year award, a first for NZ, marking a major leap in managed services excellence.
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2010's best-selling iTunes items revealed
Fri, 10th Dec 2010
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uc
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personal computing devices
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telco
Apple unveils 2010's iTunes chart-toppers, with Katy Perry and Avatar leading amidst a gaming innovation frenzy.
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Cisco study reveals cloud computing trends
Fri, 10th Dec 2010
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telco
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crown fibre holdings
The Connected World Report finds IT professionals are embracing virtualisation, cloud computing, desktop virtualisation and unified data centre infrastructure.
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Microsoft pitches for Salesforce, Oracle customers
Fri, 10th Dec 2010
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data analytics
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martech
Open letter and special offer made to lure Salesforce.com and Oracle customers into trying Microsoft Dynamics CRM Online.