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InMoment integrates generative AI for better customer insights
Unified Communications

InMoment integrates generative AI for better customer insights

InMoment has introduced generative AI to its Conversational Intelligence solution, enabling companies to enhance customer insights and engagement across various feedback channels.

By Kaleah Salmon • 3 min read • Thu, 27th Jun 2024
AI presents major challenge for IT departments in 2024
Enterprise Resource Planning

AI presents major challenge for IT departments in 2024

A Certinia report reveals 43% of firms see staff AI training as key for 2024, while 38% plan to hire AI talent. Will firms adapt swiftly enough?.

By Imee Dequito • 3 min read • Tue, 25th Jun 2024
Medallia named strong performer in Forrester Wave report
Customer Experience

Medallia named strong performer in Forrester Wave report

Medallia named a Strong Performer for Customer Analytics Technologies, spotlighting its advanced AI, real-time data processing, and text analytics.

By Shannon Williams • 2 min read • Tue, 25th Jun 2024
Affinda raises USD $10 million to expand AI team & global reach
Artificial Intelligence

Affinda raises USD $10 million to expand AI team & global reach

Affinda Group secures USD $10 million in latest funding round, raising total to USD $22.9 million over 18 months, and now valued at USD $120 million.

By Kaleah Salmon • 3 min read • Tue, 25th Jun 2024
Veritas Technologies updates Data Insight with SaaS option
Software-as-a-Service

Veritas Technologies updates Data Insight with SaaS option

Veritas Technologies has unveiled a new update for Veritas Data Insight, now available as a SaaS option, aimed at enhancing data compliance, cyber resilience, and efficiency.

By Catherine Knowles • 3 min read • Wed, 19th Jun 2024
Databricks open sources Unity Catalog, unifying data & AI governance
Hyperscale

Databricks open sources Unity Catalog, unifying data & AI governance

Databricks open sources Unity Catalog, enhancing data and AI governance across multiple clouds and platforms, with support from AWS, Google Cloud, Microsoft, and more.

By Catherine Knowles • 4 min read • Fri, 14th Jun 2024
Medallia named leader in Forrester Wave for text analytics
Customer Experience

Medallia named leader in Forrester Wave for text analytics

Medallia has been named a leader in Forrester's Text Mining and Analytics Platforms Q2 2024, praised for its vision, innovation, and comprehensive AI-powered analytics.

By Shannon Williams • 3 min read • Fri, 31st May 2024
Hitachi Vantara unveils new block storage appliance for SMBs
Storage

Hitachi Vantara unveils new block storage appliance for SMBs

Hitachi Vantara unveils its latest block storage appliance, designed to simplify data management for SMBs, enhance security, and reduce carbon emissions.

By Tom Raynel • 3 min read • Thu, 30th May 2024
Unstructured data potential hindered by expertise & tool gaps
EduTech

Unstructured data potential hindered by expertise & tool gaps

Research finds enterprises struggle with unstructured data despite its vast potential. Lack of expertise and inadequate tools are key barriers.

By Shannon Williams • 3 min read • Tue, 28th May 2024
Concentric AI to showcase autonomous data security at Infosecurity 2024
Physical Security

Concentric AI to showcase autonomous data security at Infosecurity 2024

Concentric AI to showcase its latest autonomous data security advancements at Infosecurity Europe 2024, unveiling new remediation and compliance capabilities.

By Shannon Williams • 3 min read • Tue, 28th May 2024
Salesforce enhances Service Cloud for unified customer care
Marketing Technologies

Salesforce enhances Service Cloud for unified customer care

Salesforce enhances Service Cloud with new features to unify data across digital channels, providing a seamless, personalised customer experience through their Einstein 1 Platform.

By Tom Raynel • 3 min read • Fri, 24th May 2024
Informatica integrates GenAI to democratise data management
Data governance

Informatica integrates GenAI to democratise data management

Informatica unveils GenAI integrations aiming to make AI-powered data management accessible for enterprises globally.

By Sean Mitchell • 3 min read • Wed, 22nd May 2024
NetApp 2024 report uncovers 'disrupt or die' era powered by AI
Artificial Intelligence

NetApp 2024 report uncovers 'disrupt or die' era powered by AI

NetApp's 2024 Cloud Complexity Report reveals a global 'disrupt or die' era powered by AI, highlighting a distinct divide between AI leaders and laggards.

By Shannon Williams • 3 min read • Thu, 25th Apr 2024
Litera launches Foundation Dragon, a cutting-edge GenAI deal term database
Generative AI

Litera launches Foundation Dragon, a cutting-edge GenAI deal term database

Litera's generative AI, Foundation Dragon, improves legal deal term processing by giving instant access to past transaction data, enabling law firms to negotiate from a position of strength.

By Catherine Knowles • 3 min read • Thu, 11th Apr 2024
Wasabi AiR launches AI-powered media storage to boost efficiency
Storage

Wasabi AiR launches AI-powered media storage to boost efficiency

Wasabi Technologies launches Wasabi AiR, an AI-powered media storage platform offering automatic tagging and transcription with pay-only-for-storage pricing.

By Sean Mitchell • 4 min read • Tue, 9th Apr 2024
Nasuni expands AWS collaboration with launch of Edge for Amazon S3
Hyperscale

Nasuni expands AWS collaboration with launch of Edge for Amazon S3

Nasuni expands partnership with Amazon Web Services to offer Nasuni Edge for Amazon S3, aiming to improve data access, delivery times, and ensure low-latency access – a leap forward for AI and Data Management.

By Catherine Knowles • 3 min read • Tue, 19th Mar 2024
VAST Data unveils new AI cloud architecture & partnerships ahead of NVIDIA conference
Storage

VAST Data unveils new AI cloud architecture & partnerships ahead of NVIDIA conference

VAST Data has revealed a new data centre architecture and partnerships ahead of NVIDIA's GTC conference, setting a new approach to AI cloud architecture and promising improved efficiency, security, and scalability for AI services.

By Sean Mitchell • 3 min read • Thu, 14th Mar 2024

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Unstructured data stories