Technology news for Australia's largest enterprises
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How IT will lead digital transformations
The COVID-19 pandemic has raised the urgency of digital transformation as companies have been forced to shift from in-person to contactless sales and services overnight. Delivering digital customer experiences has become the only way to do business.
Agile and innovative teams are key to outstanding customer experiences
To ensure happier customers, fewer bugs and faster page loads are needed. Here are three ways that teams can enable greater customer experiences for their businesses — and it all starts with the dev team.
How UX monitoring can transform remote access technologies
Making UX central to the monitoring strategy is key to the success of digital workspace initiatives — a success which many businesses hinge on.
Contentsquare expands A/NZ presence with new offices in Melbourne and Sydney
Contentsquare has stated its plans to extend growth in the APAC region with the launch of four offices in Melbourne, Sydney, Tokyo and Singapore.
Competing in the digital era: delivering better services with SD-WAN
The cause of many of the delays and connectivity issues experienced by end-users is the need to backhaul internet traffic. SD-WAN can help with that, writes Vertel commercial director Tony Hudson.
Are robust digital experiences the future of healthcare in New Zealand?
“People’s perceptions of and relationships with technology are changing, and to adapt, healthcare payers and providers need to redesign digital experiences.”
Why UX is a critical part of technology success for SMBs
Customers have raised expectations and now demand the same, if not better, UX with small and medium-sized businesses (SMBs) as they do with large organisations, Konica Minolta finds.
Qualtrics extends BrandXM to enable better business-customer relationships
Qualtrics has added new capabilities to BrandXM, a solution designed to enable organisations to have greater control over how consumers experience and interact with their brand.
Gartner’s nine UX trends for 2020
These digital experience trends fall within two broad categories – how digital technology is experienced and how digital experiences will be built.
Shutterstock launches new service for video makers around the world
Shutterstock Elements includes more than 3,000 cinema-grade video effects, including 4K lens flares, transitions, visual effects, film overlays, video kits and more.
Riding the frictionless wave with cloud-based apps – Talend
The term has been co-opted in recent years to describe the phenomenon of commercial processes which appear to work smoothly and effortlessly.
Q&A: Aruba optimises UX through network monitoring
UXI enables IT teams responsible for managing networks, such as office spaces, healthcare facilities and schools, to simulate real-world network usage experiences.
Security risks of neglecting the workforce experience – Avaya
Government departments and enterprises are wasting millions of dollars every year on cybersecurity because they fail to also invest in the user experience.
Qualtrics grows market share in APJ
"We are increasing our focus on helping organisations succeed with XM."
Invest in enterprise software UX & watch your people grow
In today’s digital era, we’re seeing a big change of focus from UI to modern user experiences (UX) such as conversational UX and purpose-built UX.
How online retail businesses need to bundle security into customer experience
E-commerce sites, in particular, are increasingly targeted by hackers due to the sensitive payment card information.
“Tell me why I’m wrong!” - Verykios’ (frank) view of the channel
Nick Verykios has been managing director of Arrow ECS A/NZ for coming up 15 years. He has insightful and incisive things to say about the channel.
Exclusive: Aruba APAC CTO talks next steps for the region
“So suddenly, in our region, we have become almost early adopters of these new shifts in technological revolutions.”
Kaltura launches UX focused video capture solution
Its Personal Capture offering allows users the to capture both screen and camera in a single click.
Adobe accelerates experience design growth with starter plan for Adobe XD
“UX design is one of the fastest growing segments in design.”
IGEL attribute growth to demand for a better user experience
IGEL say that their transition to a focus on end-user software has driven their growth both globally and in the A/NZ market.
The new normal: Robots, hyper-collaboration and smart meetings
It is the convergence of people plus, not versus, technology that are now working together.
Adobe is transforming your in-car UX with analytics
New analytics, content delivery and advertising capabilities help advance connected car from voice to driverless and beyond.