IT Brief Australia - Technology news for CIOs & IT decision-makers

User research stories

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Spotify lets users switch video off across the platform

Last week
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martech
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digital entertainment
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personalisation
Spotify adds platform-wide video controls as listeners and Family Plan managers can now choose audio-only or visual experiences across devices.
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Miro acquires Reforge to boost AI product strategy

Last month
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digital transformation
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cx
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martech
Miro is acquiring Reforge to fuse its visual workspace with training tools, sharpening AI-era product decisions as well as delivery.
Yuri

Finding your creative voice in tech through "design thinking"

Last month
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digital transformation
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software development
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branding
Design thinking helps tech creatives find their voice by centring users, clarifying problems and bridging gaps between teams.
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Good technology starts with listening to the users, according to UX/UI human-centred designer

Last month
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data analytics
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digital transformation
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martech
A human-centred UX/UI designer says the most powerful tech solutions begin not with code or visuals, but with deep, disciplined listening.
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OpenAI launches GPT-5.3-Codex as faster coding agent

Fri, 6th Feb 2026
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devops
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data analytics
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martech
OpenAI unveils GPT-5.3-Codex, a faster coding agent that extends Codex into a supervised, general computer-use and cybersecurity tool.
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Miro links visual workspaces to AI coding via MCP server

Wed, 4th Feb 2026
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hyperscale
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rpa
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risk & compliance
Miro unveils an MCP server to pipe visual planning boards directly into AI coding tools, aiming to ground agentic workflows in shared context.
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Xero unveils customisable homepage packed with widgets

Fri, 30th Jan 2026
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data analytics
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digital transformation
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fintech
Xero rolls out a redesigned, widget-led homepage that surfaces real-time profit, cash flow and tasks in a custom view for each user.
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Miro debuts Engage to transform AI-powered workshops

Thu, 22nd Jan 2026
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uc
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devops
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data analytics
Miro launches Engage, an in-canvas tool that blends live polls with AI summaries to keep workshop input and follow-up work in one space.
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Dovetail announces Insight Out 2025: AI & product innovation at its best

Wed, 19th Feb 2025
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cx
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martech
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ai
Dovetail will host its Insight Out conference on April 23-24, 2025, in San Francisco, featuring industry leaders discussing AI and product innovation.
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UserZoom unveils Live Interviews to scale UX research and collect insights faster

Thu, 10th Feb 2022
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data analytics
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martech
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cdp
UserZoom has announced new automation capabilities that make it faster and more efficient to collect user feedback and deliver customer insights.
Accounting software

Video: 10 Minute IT Jams - Who is Tradify?

Thu, 8th Oct 2020
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crm
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digital transformation
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fintech
Tradify CEO Michael Steckler discusses how the job management solution is streamlining processes for tradespeople in TechDay's latest IT Jam.
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Five reasons you need User Research for your next project

Mon, 26th Feb 2018
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assurity
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opinion
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design thinking
Why design in a vacuum when you have an easily accessible and often willing source of information available to you?.