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Zoom news stories

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Zoom
Zoom puts greater focus on the platform's security and privacy
Zoom has recently received a variety of third-party certifications, unveiled product innovations, and established programs, focusing on security and privacy.
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Collaboration
Zoom announces CX innovations for 'work anywhere' workforce
Zoom Video Communications has unveiled its latest innovations in the Zoom platform to help businesses improve customer and employee experiences.
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Zoom
Zoom releases a range of new features requested by educators
Zoom debuts virtual background support for Chromebooks, video messages in Zoom Chat, Breakout Rooms enhancements, and Anywhere Polls.
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Partner Programme
Zoom announces launch of enhanced Zoom Up Partner Program
"We look forward to seeing how our partners will utilise the Zoom platform and the Zoom Up Partner Program to grow and innovate further."
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Microsoft
Top apps and services  revealed as organisations negotiate Covid-19
Organisations adopt collaboration and security tools with a vengeance, as they accelerate migration to the cloud.
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Financial results
Zoom saw total revenue of more than $4 billion in 2021
The communications platform has announced financial results for the fourth quarter and fiscal year ending 31 January, 2022.
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Neat
Neat announces new channel developments in A/NZ to meet growing demand
Video device company Neat has revealed a new A/NZ channel partnership set to enable further growth and help meet the significant demand for its Zoom enabled solutions.
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Unified Communications
MAXHUB conference speakerphone UC BM21 earns Zoom certification
The impressive all-in-one UC BM21 Bluetooth speakerphone is now officially Zoom Certified, the market leader in cloud meeting solutions.
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Zoom
UserZoom unveils Live Interviews to scale UX research and collect insights faster
UserZoom has announced new automation capabilities that make it faster and more efficient to collect user feedback and deliver customer insights.
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Remote Working
Zoom's Sydney office pilots 'employee-led' approach to the future of work
Just 1% of Zoom's workforce wanted to work full time in an office in 2021. Now the company is piloting new 'workstyles' to improve employee satisfaction.
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Zoom
Zoom awarded new international security certification after intensive evaluation
Communication tool Zoom has been announced as the first video communication client to be awarded Common Criteria Evaluation Assurance Level 2 (v3.1 rev. 5), issued by the German Federal Office for Information Security.
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Remote Working
Zoom releases a host of new features and updates, including video voicemail and workspace reservation
Zoom has announced several new updates to Zoom Meetings, Chat and Phone, to create focused and customisable meeting experiences.
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Digital Transformation
Genesys raises $580 million in funding at $21 billion valuation
Genesys has announced a $580 million round of funding to accelerate the company's leadership in the Experience as a Service market globally. 
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Remote Working
Zoom unveils a load of new updates and features
Zoom has unveiled a raft of new updates and features to its platform, including enhanced slide control, advanced polling, and attendance status.
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Phishing
Amazon, Microsoft, Adobe amongst top brands impersonated in phishing attacks
“Gone are the days of the bulk spam and phishing attacks, and here to stay is the highly targeted spear phishing email."
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Zoom
Zoom moves into contact centre market, acquiring Five9 in $14.7 billion stock transaction
Zoom has announced a definitive agreement to acquire the cloud contact centre Five9 in an all-stock transaction valued at approximately $14.7 billion. 
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Online shopping
Brauz teams up with Zoom to improve virtual shopping
"We are excited to see how Brauz is using the Zoom platform to help retail businesses be more successful and bring virtual experiences into a whole new space.”
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Yealink
Zoom partners with Poly & Yealink to launch phone appliance range
The traditional workplace is evolving and adapting, and our goal is to empower the workforce to accomplish more by blurring the lines between voice and video.”
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Remote Working
VMware collaborates with Zoom, improving security for hybrid work environments
VMware has announced a new collaboration with Zoom for an enhanced and more secure experience in hybrid work environments.
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Remote Working
Zoom’s first-quarter financial results nearly 1 billion, up 191% year over year
Zoom’s financial results for the first quarter of 2021 have a total revenue of $956.2 million, up 191% year over year.
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Unified Communications
Dicker Data secures distribution rights for Zoom across A/NZ
The partnership extends the Zoom product range to all IT resellers, and also expands Dicker Data’s professional AV portfolio.
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Remote Working
"Zoom anxiety" major problem one year into pandemic
"it’s clear that for many video calls bring with them their own set of challenges."
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Video conference
Strong fourth quarter for Zoom in wake of COVID crisis
"Our ability to rapidly respond and execute drove strong financial results throughout the year."
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Artificial Intelligence
Digitalisation and technology predictions for evidence-based sectors
Evidence-based markets will look to leverage technology, digitalisation, automation, artificial intelligence and ways to increase security, writes VIQ Solutions CTO Malcolm Macallum.