All stories - Page 1
Data democratisation is a balance between empowerment and best practice
Today
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data science
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excel
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business
Data Democratisation offers the potential for self-service solutions, but risks of misuse call for a careful balance between user empowerment and proper data management practices.
Qualtrics expands AI offerings in global partnership solutions
Today
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public cloud
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cx
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aws
Qualtrics unveils AI advancements through global partnerships, bolstering the offerings within its $500m AI initiative with firms such as AWS, Bain, and Deloitte.
Teradata expands Strategic Collaboration Agreement with AWS
Today
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bi
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data analytics
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public cloud
Teradata has widened its Strategic Collaboration Agreement with AWS to bolster customer support in data modernisation, cloud migration, and AI utilisation, aiming to create harmonised data and secure, cloud-native technology.
New Relic integrates with Atlassian for innovative engineering solutions
Today
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devops
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apm
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integration
New Relic's newest integration with Atlassian, a ground-breaking move in the field of observability, offers engineers improved insights and productivity by streamlining incident management and resolution.
Firms must embrace personalised learning for workforce development
Today
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lms
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micro-credentials
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partner programmes
Personalised learning is being recognised as vital for modern workplaces, addressing diverse employee needs and facilitating engagement.
Broadband Forum boosts 5G developments for converged services
Today
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cloud services
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broadband
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5g
Broadband Forum pioneers 5G advancements for the convergence of wireless and wireline networks, enhancing network resilience and applications.
Epicor boosts AI capabilities with Smart Software acquisition
Today
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ml
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erp
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ai
Epicor has acquired AI-focused inventory planning pioneer, Smart Software, advancing their delivery of AI-integrated ERP solutions.
Roq underscores importance of tech maintenance to prevent B2C outages
Today
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digital transformation
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cx
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customer service
Engineering firm Roq highlights urgent need for increased investment in technology maintenance, amid rising tech failures and outages affecting B2C platforms.
TREND Networks enhances SignalTEK 10G with user-friendly updates
Today
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ux
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networks
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trend networks
TREND Networks has upgraded its SignalTEK 10G Network Throughput Tester and Cable Qualifier, introducing new features for simplified operation.
Under the knife: Healthcare sector grappling with rising ransomware threat
Today
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siem
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digital transformation
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encryption
Australia's healthcare sector faces an increase in potentially fatal ransomware attacks, highlighting the importance of prioritised cybersecurity amidst digital transformation.
There is no zero trust without network visibility
Today
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malware
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ransomware
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cloud services
As Australian organisations continue down the zero trust path, they can build on gains from network visibility by simplifying and modernising their app estate, and being open to AI.
ServiceNow bolsters leadership in Australia & New Zealand
Today
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digital transformation
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leadership
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servicenow
ServiceNow fortifies its leadership in Australia and New Zealand as it welcomes esteemed IT professionals Barry Dietrich and David Thodey AO, aimed at promoting customer success and enhancing company culture.
Debunking the “Three Year Lie”: A new approach to retail digital strategy
Today
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cx
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martech
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omnichannel
Exposing the myth that retail digital strategies demand three years to yield results – it's time to favour return on value in a timely 3-6 month window for growing online presence and customer engagement.
SolarWinds unveils major upgrades to Plan Explorer tool
Today
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microsoft
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solarwinds
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features
SolarWinds enhances Plan Explorer, a tool in query performance analysis for Microsoft SQL Server, with updated features optimising query performance and simplifying deadlock investigation.
Orbus Software launches first Power Automate connector for OrbusInfinity
Today
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app development
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low-code
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ai
Orbus Software introduces the first Microsoft Power Automate connector for its flagship platform, OrbusInfinity, revolutionising inter-application automation tasks and processes.
Qualys launches MSSP Portal to streamline partner management in cybersecurity
Today
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cloud services
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compliance
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cybersecurity
Qualys, an IT and security solutions provider, launches a Managed Security Services Partner (MSSP) Portal to streamline partner management, increase operational efficiency, and generate new revenue opportunities.
Qualtrics and Bain & Company boost partnership to enhance customer experience
Today
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martech
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cx
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qualtrics
Qualtrics and Bain & Company are to broaden their partnership to spur customer experience innovation, merging Qualtrics' AI tech with Bain's customer experience methods for faster, cost-effective improvements.
Onyxia Cyber unveils AI-driven predictive cybersecurity engine OnyxAI
Today
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ml
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cloud security
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nlp
Onyxia Cyber launches AI-driven predictive cybersecurity engine, OnyxAI, offering advanced security analysis and proactive risk management for chief information security officers.
RingCentral launches AI-powered contact centre RingCX in Australia
Today
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contact centre
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uc
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martech
RingCentral's AI-driven contact centre RingCX sees Australian launch, promising tailored solutions across all business sizes, with a focus on enhanced customer service via omnichannel and integrated capabilities.
Businesses weigh up transition from best-of-breed to platform security
Today
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cybersecurity
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security vulnerabilities
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cyber attacks
Businesses rethink traditional cybersecurity practices, moving towards platform security amid findings suggesting additional benefits such as cost efficiency and improved attack response. Experts advise due diligence.
Teradata & Amazon Web Services deepen AI-focused collaboration
Today
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bi
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cloud services
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public cloud
Teradata expands its Strategic Collaboration Agreement with Amazon Web Services, pushing to advance cloud migration and optimise AI opportunities.
Dennis Woodside takes over as Freshworks CEO from founder Girish Mathrubootham
Today
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saas
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cx
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dropbox
Dennis Woodside takes the reins as CEO of Freshworks, succeeding company founder Girish Mathrubootham who becomes Executive Chairman, guiding the firm to its next chapter of global growth.
SnapLogic crowned Leader in Aragon's tPaaS for third year running
Today
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cloud services
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digital transformation
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snaplogic
SnapLogic has clinched top spot in Aragon Research's annual Globe for Transformation Platform as a Service (tPaaS) for the third year running, solidifying its position as a leading provider in the emerging technology integration market.
Teradata unveils open approach to aid Apache Iceberg, Delta Lake OTFs
Yesterday
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cloud services
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public cloud
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aws
Teradata has announced an innovative approach to supporting open table formats, like Apache Iceberg and Linux Foundation Delta Lake.