Stories by John Wheeler

Design thinking lies at the corner of risk management and innovation
Tue, 21st Jun 2016
#
digital transformation
#
martech
#
risk & compliance
Right now, businesses of all shapes and sizes are struggling to find the next disruptive, digital idea that will lead to exponential growth & profits.

How poor social media risk management can lead to customer disloyalty
Mon, 18th Apr 2016
#
risk & compliance
#
social media
#
social networking
Use of social media to build customer loyalty is a common strategy for major corporations today. However, it is a strategy that can quickly backfire.