Stories by Mike Mulvey
![Story image](../../../../../uploads/story/2020/05/26/preview_GettyImages-1130429067.webp)
How digital transformation will lead to the rebirth of the fax
Fri, 29th May 2020
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document management
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digital transformation
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ecm
As COVID-19 drives digital transformation, businesses are turning to online fax solutions, ensuring this traditional tool remains vital in modern workflows.
![Story image](../../../../../uploads/story/2020/05/26/preview_GettyImages-1148823613.webp)
How organisations can capture lost revenue by eliminating missed calls
Tue, 26th May 2020
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crm
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cx
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martech
Missed calls can lead to lost revenue, unconverted leads, and negative customer experiences. Businesses must ensure every call is answered.