IT Brief Australia - Technology news for CIOs & IT decision-makers

Stories by Peter Marelas

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Defining effective service level indicators and objectives
Tue, 3rd Oct 2023
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data analytics
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cx
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martech
The right SLIs and SLOs help ensure high-quality service delivery and customer satisfaction, especially when combined with a robust observability strategy.
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How change tracking can foster a blameless culture and reduce the impact of IT downtime
Wed, 22nd Feb 2023
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engineering
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downtime
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workplace culture
Finding a balance between tracking changes and open, honest communication can go a long way in preventing unplanned downtime and keeping engineers happy.
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Why observability is key to delivering core business goals in Asia
Thu, 22nd Dec 2022
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software development
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it spending
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new relic
IT spending worldwide is expected to reach $4.6 trillion in 2023, up 5.1% from 2022, despite an uncertain economic outlook for consumers and businesses.
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Security: The missing ‘golden signal’ in world-class observability
Thu, 24th Nov 2022
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data analytics
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martech
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cdp
Data breaches and ransomware are on the rise across the APAC region, with high-profile cyber attacks garnering daily headlines.
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Why observability is key to modern application architectures
Tue, 26th Jul 2022
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software development
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software
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development
New Relic's chief architect Peter Marelas breaks down what to consider when selecting and implementing an observability solution.
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The importance of service level management to customer experience
Fri, 27th May 2022
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crm
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devops
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cx
Rising costs and staffing shortages are putting pressure on tech talent, but automation could alleviate the burden for site reliability engineers.
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Four steps to creating a digital transformation roadmap
Thu, 3rd Mar 2022
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crm
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data analytics
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digital transformation
Established companies must overcome technical debt to pursue digital transformation and achieve growth. Here are four steps to success.
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How to create high performance tech teams
Thu, 25th Nov 2021
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cloud services
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new relic
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tech teams
Workplaces prepare for 'Great Resignation' as employees leave roles. Retention schemes are being boosted to combat the trend.