Latest news - Page 379

With exceptional CX now the norm, businesses are increasingly adopting Open CCaaS due to its focus on digital channels, support for AI innovation, and preference for best-of-breed applications.

Data infrastructure leader, NetApp, appoints Alessandra Yockelson as Chief Human Resources Officer, bolstering its commitment to diversified talent growth and organisational strategy.

Telecoms firm Swoop Holdings announces Declan O'Callaghan, seasoned industry leader, as its new Chief Operating Officer, following a highly successful H1 FY24.

Osvaldo Aldao ascends to the role of Chief Product and Technology Officer at Enea, a global telecoms security firm, aiming to drive innovation leveraging his vast experience in the tech and communication sector.

NVIDIA expands Omniverse Cloud functionality with new APIs, integrating with major software firms to enhance digital twin technologies and simulation capabilities in automation industries.

Camille Drummond, BP's Senior VP of Global Business Services and diversity advocate, has joined BlackLine's board of directors, bringing three decades of energy sector expertise to the leading digital finance transformation firm.

Merlin Knott has been appointed as President of IFS Enterprise Service Management business, aiming to elevate customer success and maximise potential in the enterprise service management sector.

New AWS research highlights potential for AI proficiency to boost Australian workers' salaries by 29%, with IT and business sectors standing to gain the most.

Australian insurance brokers face more difficulty managing customer service demands than covering natural disasters or cyber attacks.

Red Hat reveals shift in interpretation of application modernisation, highlighting security, reliability, and scalability as key modernisation drivers.

Appdome presents real-time defense system against social engineering attacks targeting mobile apps, enhancing user security and brand reputation.

Tenable plans to extend its Cloud-Native Application Protection Platform capabilities to Kubernetes in a bid to reduce operational risk.

Recorded Future warns of looming AI exploitation by cybercriminals in 2024, from using deepfakes to impersonate executives to disinformation campaigns.

Tricentis reveals that poor app quality costs firms up to $2.49M in annual lost revenue, marking the importance of mobile app quality on operational success.

Unhealthy blame culture between IT teams and third-party providers is putting essential business services at risk, reveals Dynatrace.

Brother Australia announces its Professional Monochrome Laser range, an innovative and highly durable line of A4 format printers. The new range emphasises enhanced productivity, advanced security features, sustainability and mobile connectivity.

Artificial Intelligence (AI) remains at the forefront of disruption, with a promising surge in Quantum Computing anticipated in Australia and New Zealand, according to research by global IT firm HCLTech.

Many Australian workers underestimate the influence of Generative AI on their roles, despite evidence that 86% of occupations will be affected, suggests RMIT Online and Deloitte Access Economics data.

Rapid business expansion is being driven by investment in payment technology, primarily virtual cards, says a new report from Conferma.

Predictive intelligence platform, Prophet, emerges from 3-year development, using Nobel Prize-winning mathematics to mitigate a $1 trillion deficit from data blind spots and Google's cookie phase-out.