The Ultimate Guide to AI Agents
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for AI Agents (Agentic AI).
What to know about AI Agents
AI agents represent a transformative area within artificial intelligence, focusing on autonomous or semi-autonomous systems capable of performing complex tasks and making decisions to enhance business operations and personal productivity.
Our recent stories highlight how AI agents are rapidly evolving across sectors—from cybersecurity and data management to customer experience and enterprise automation. Companies are integrating AI agents to improve efficiency, drive innovation, and manage security risks in increasingly sophisticated ways.
By exploring these developments, readers can gain insights into the potential benefits, emerging applications, and challenges associated with AI agent deployment. Whether you're interested in how AI agents enhance software development, automate workflows, or secure enterprise environments, this tag offers a comprehensive look at this dynamic and impactful technology.
Australian AI Agents News
Regional stories with direct local relevance
SentinelOne expands PartnerOne for AI security services
Partners will now be able to package and run more AI security services around SentinelOne's Singularity platform as customer demand grows.
carsales unveils new retail channel and some AI tools
The move could give carmakers and dealers a new route to buyers as the Australian market fragments and shopping journeys stretch to six months.
AI reshapes money moves, Forbes warns banks on trust
Banks and retailers face new risks as AI agents begin spending, booking and triggering payments without a human checking every step.
Annexa targets new AI opportunities at SuiteWorld 2026
Annexa says mid-market businesses can lift productivity without adding staff by automating routine ERP work and unlocking new sales chances.
Teradata expands sovereign AI with air-gapped cloud
Governments and regulated industries can now run sensitive AI workloads in fully isolated environments without public internet access, Teradata said.
AI agents are changing the manager's job. Accountability hasn't caught up
Australian organisations are deploying autonomous AI agents faster than they are building the controls to govern them, Deloitte found.
Analyst Insights
Research and market analysis connected to AI Agents
BeyondTrust: Agentic AI is an 'old new' identity problem
NiCE named Gartner CCaaS leader as AI revenue jumps
Broadridge holds third in IDC FinTech Rankings again
Hack The Box launches AI range for enterprise security teams
AI agents are changing the manager's job. Accountability hasn't caught up
Featured News
Annexa targets new AI opportunities at SuiteWorld 2026
Annexa says mid-market businesses can lift productivity without adding staff by automating routine ERP work and unlocking new sales chances.
Scaling AI means reinventing how work gets done
The shift could reshape hiring, audits and pay as firms move from AI pilots to automated workflows that rely on new guardrails.
AI, post-quantum cryptography shift signals new era of CLM
Shorter certificate lifespans are leading Australian businesses to automate renewals as manual tracking raises costs and security risks.
Workday is a Fortune 500 startup reborn for the AI era
Its AI-first overhaul has cut layers, sped product cycles and left the company betting that startup-style speed can still serve Fortune 500 customers.
JFrog expands development lifecycle security for agentic era
Enterprises face fresh governance and compliance pressure as AI agents generate code faster than teams can secure and audit it.
Passkeys offer greater security as AI lowers phishing barrier
AI-generated phishing is making employee vigilance less reliable, pushing organisations towards passkeys and phishing-resistant multi-factor authentication.
UST: Businesses must rethink how AI returns are measured
Australian firms risk spending increasing resources on AI pilots that ultimately fail to prove gains in revenue, efficiency or customer service.
AI, data analytics driving FPT's strong APAC growth
Enterprises across APAC are moving from AI trials to deployment, boosting demand for FPT's data-led transformation services.
Celonis banking head: Banks want proof before scaling agents
Celonis argues frontier AI models are too generic for regulated banking, urging firms to weigh cost, risk and process gains before scaling deployments.
Interview: Cloudera says AI agents reshape zero trust
Enterprises must update identity controls as software agents generate more requests and need tightly time-limited access to sensitive systems.
UiPath: AI agents force rethink of junior tech roles
Routine junior tasks could soon be handed to AI agents, forcing firms to redeploy early-career staff towards strategic work, UiPath's CEO says.
Zscaler takes zero trust beyond the corporate network
Critical infrastructure operators are using cellular links to secure distributed assets as outages and spoofing raise the stakes for resilience.
Workiva: The secret compliance and reporting arms race
Driven by improved tooling, finance teams are meeting higher standards as regulators and analysts scrutinise disclosures faster.
AI transforming B2B discovery - but human trust endures
AI is changing how B2B buyers make decisions - but an expert warns that it is not a substitute for effective human comms strategies.
Databricks AI helping telcos prevent churn, predict fraud
By linking customer, network and operational data, telcos can spot churn and fraud sooner, while also speeding service and support decisions.
Filigran: Does your CISO know enough?
CISOs are under pressure to answer boardroom questions on exposure in minutes, as Filigran pushes CTEM and open-source validation tools.
Exclusive: ABBYY says AI build costs will drive buying
Enterprises could cut AI spend by up to 80% by shifting document workflows away from custom builds and into standard platforms.
Exclusive: ABBYY brings zero-shot document AI to Vantage
Enterprises can now extract data from unseen document types without templates, as ABBYY rolls out zero-shot capabilities in Vantage.
Interview: Cloudera bets on hybrid AI growth in JAPAC
Banks and large enterprises in Asia-Pacific are rethinking cloud-first AI plans as costs, sovereignty and regulation favour hybrid deployments.
Confluent: Data architecture gap impairing AI ambitions
Older systems may leave Australian firms unable to meet CDR demands, while modern data architecture is becoming crucial for real-time AI use.
Confluent: Stale, unreliable data could impair enterprise AI
Fresh data and tighter controls are becoming critical as businesses push AI into production, with weak lineage and quality seen as a major risk.
AI transforms CX to go beyond the chatbot
Consumers now expect faster, more automated support as AI agents handle complex customer journeys, though many firms still struggle to prove ROI.
Open source is powering the next generation of frontier AI
Rising inference demand and custom hardware needs are pushing AI infrastructure beyond standard cloud setups, boosting open source tools.
Governance controls are crucial for AI adoption and modernisation
Trusted partners and tighter guardrails are becoming essential as AI agents expand the attack surface and put data sovereignty on the line.
Exclusive: Cloudera builds Hadoop-free future platform
Existing customers get six years of support as Cloudera shifts new AI and analytics workloads to a Hadoop-free platform due in November.
Mimecast CEO: Agentic AI threat novel but not entirely new
Hidden AI risks are already widespread in workplaces, with Mimecast saying users are driving shadow tools and most exposure still starts with people.
Interactive customers win, as AI expands into service operations
AI is cutting manual triage in Interactive's cloud operations, where 40,000 device alerts a year now generate tickets and suggested fixes automatically.
Big AI moves at Lendi Group, brokers and customers benefit
More deals and faster lender integrations are expected as Lendi shifts its mortgage platform towards agentic AI for 1,300 brokers.
Rimini Street offers AI magic without the forced ERP migration
CIOs can keep existing ERP systems and still adopt agentic AI, as Rimini Street pitches a cheaper path away from vendor-led migrations.
Customers at the centre of Adobe's new AI evangelist role
Adobe is using the post to help customers navigate AI adoption while feeding regional priorities back into its global product strategy.
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Apple's Unified Memory powers Kiraa AI's rapid automation
Australian firms can speed month-end processing from days to an hour by running Kiraa AI on Macs instead of costly cloud servers.
Jamf launches AI Governance to enhance visibility, security
IT teams can now track AI models on Apple fleets to curb data leaks and token spend as businesses wrestle with shadow AI.
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AI models expose new attack surfaces through misconfiguration
Misconfigured models are giving attackers a fresh route into cloud systems, raising the risk of data theft and service compromise.
Zendesk's outcome-based pricing balances AI with human touch
Businesses will pay only for closed support cases under Zendesk's new model, as the software group ties AI automation to human fallback.
AI will fade, says Dell Technologies' ephemeral Chief AI Officer
Dell says agentic AI should shift routine tasks below the machine line, freeing staff for expert work while making the role temporary.
Schrodinger's ERP both dead and alive, says Rimini Street
Businesses can avoid costly ERP rip-and-replace projects by layering AI and automation onto existing systems, Rimini Street says.
ClickHouse customer base soars on back of AI demand
AI agents are driving a sharp rise in demand for the real-time data platform, which added 1000 customers early in 2026 to top 4000.
Cloudflare: Non-human traffic may reshape publishing models
Publishers may be pushed towards licensing deals and micro-payments as AI crawlers consume content without sending traffic back.
Autonomous IT boom fuelling LogicMonitor's APAC growth
APAC customers are fuelling LogicMonitor's AI growth, with Australia among the earliest adopters of its Edwin AI platform.
Ingram Micro's Great Migration promises security and productivity boost
One million ageing Windows 10 PCs are set for replacement as Ingram Micro and Microsoft push AI-ready devices to cut security risks and cloud costs.
CrowdStrike report: AI is rewriting rules of cybersecurity
Organisations now have just 48 hours to patch most flaws, as AI helps attackers weaponise vulnerabilities far faster than before.
Fresh perspective: New Gentrack CTO on AI-driven utility future
AI tools could cut utility costs and reduce customer friction as Gentrack's new Chief Technology Officer pushes a more proactive service model.
Reviews
Expert Columns
Take a second. The trouble is, most of the risky decisions in your business happen faster than that
Data Governance in the AI Era: Why One-Off Projects Fail
AI in Retail is Only as Good as its Data Foundation
AI isn't the problem, Australia's natural resources industry needs business orchestration
Australia's reporting crunch exposes finance's data gaps
Building Infrastructure for an AI World in Motion
Cybersecurity's Next Challenge: Knowing What to Trust
Three technology myths CIOs should stop believing
The next eCommerce interface may not be a screen
In the AI era, channel value is being redefined
Interviews
Interviews and video coverage from the networkRecent AI Agents News
BeyondTrust launches AI agent security on Pathfinder
The launch follows research showing AI coding agents can issue millions of commands and reach dozens of external services on enterprise endpoints.
Securonix launches behavioural analytics for AI threats
With AI agents widening the attack surface, security teams need to spot abnormal activity across human and machine users before damage is done.
Darwinium adds AI agent fraud checks across journeys
Fraud teams may struggle to spot AI-driven scams and agent-led abuse as Darwinium moves to assess intent across entire digital journeys.
Palo Alto Networks launches Cortex XDR One for AI agents
Businesses adopting AI agents now face new endpoint risks, which Palo Alto Networks says its Cortex XDR One platform is built to contain.
Progress adds Teams app & Smart Agent to RAG platform
The update lets employees get source-cited AI answers in Teams and reduces the need for custom orchestration across business systems.
Riskified launches AI agent identity checks for merchants
Merchants could face fresh refund fraud and account-takeover risks as consumer AI assistants start handling shopping and support requests.
LocalStack launches public beta for Azure developers
Software teams can now test Azure code locally, cutting provisioning delays, reducing cloud spend and easing security concerns around live credentials.
Gainsight shifts to value-based pricing as AI grows
Customers will pay according to revenue and accounts managed, as Gainsight drops seat-based charging for its customer success software next year.
Nvidia & Microsoft unveil AI agents for Windows PCs
The move could keep AI work on-device, as Microsoft adds security controls for agents while Nvidia brings its chips to Windows PCs.
Sprinklr brings customer feedback AI tools to Gemini
Gemini Enterprise users can analyse surveys, reviews and social posts without leaving their existing workflows, as Sprinklr expands access to its feedback tools.
Allvue adds agentic AI tools for private markets platform
Private markets firms can now link Claude and ChatGPT to Allvue data and workflows, cutting manual processing across credit and fund administration.
Dell expands AI Factory to push agentic AI on-site
Adoption has climbed to more than 6,500 customers as businesses shift from AI pilots to on-premise production and weigh rising costs.
ActiveViam partners Databricks on real-time risk analytics
Banks can now run repeatable risk calculations inside Databricks without moving data out, keeping audit trails and governance controls intact.
Meta's Muse AI agent seen in half of customer traffic
Security teams face a new attribution problem as Meta's Muse AI agent can slip into customer traffic while posing as an ordinary browser.
Tanium teams with NVIDIA to manage local AI endpoints
IT teams gain patching and compliance controls for NVIDIA's local AI systems as Tanium extends its endpoint platform beyond standard PCs.
Forrester warns AI costs will cut B2C marketing plans
Higher AI spend will force B2C marketers to trim a third of planned projects as usage-based pricing pushes budgets under strain.
VAST & Nvidia launch AI agent sandbox for enterprises
It aims to help enterprises run thousands of short-lived AI agents securely while keeping their state, costs and decisions auditable after shutdown.
Forrester warns of shadow AI surge across Asia Pacific
Governance gaps could leave large firms exposed as employee-built AI agents outnumber sanctioned tools in Asia Pacific by 10 to one.
Rockwell launches AI orchestration platform for factories
Manufacturers may gain faster engineering and maintenance work as Rockwell links AI agents, workflows and industrial software in one platform.
Print remains biggest Zero Trust blind spot, survey finds
Print systems are still causing weekly outages for many firms, with just 16% of enterprise IT leaders saying they are covered by Zero Trust measures.
Job Moves
Ledger appoints Oded Blatman as Chief Information Officer
Kablamo appoints Troy Bebee to lead Google Cloud push
CommBank appoints first Chief AI Scientist in Australia
Cloudwerx appoints Harsh Mishra to lead SA market expansion
Prophet strengthens AI team with key engineering hires
Prophet names Rachel Scott as Head of Marketing Science
VentureCrowd appoints Jesse Arundell to lead agentic AI drive
JAGGAER names first Chief Digital & AI Officer to boost platform
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