IT Brief Australia logo
Technology news for Australia's largest enterprises
Story image

Aussie students want fully digitised university experience

By Shannon Williams
Tue 18 Jun 2019
FYI, this story is more than a year old

Australian students' expectations are changing, with new research revealing they are expecting a fully optimised and completely digital education experience. 

The study, commissioned by TechnologyOne, show a large proportion of students are currently underwhelmed by the levels of technological innovation undertaken by their universities, and expect the entire process should be digitised, from enrolment to study. 

Thirty per cent of students state their university's technology innovation is functional yet 'uninspired', while 10% state their course technology is either non-existent, outdated or ineffective, the survey showed.
"The fourth industrial revolution, Industry 4.0, is going to affect almost every industry across the world and as a result many jobs will become redundant through automation and machine intelligence," says Stuart MacDonald, chief operating officer at TechnologyOne.

"However, many new jobs will also emerge and it's vital new technological skills and ways of learning are embedded into a university's curriculum to prepare today's students for the jobs of the future," he says. "I believe we're going to see more technological innovation over the next 10 years than ever seen before in history."

However, MacDonald says the responsibility to develop those skills goes beyond just universities. 

According to the Deloitte 2018 Millennial Survey, one in three Gen Z respondents lack confidence that they have the necessary skills to succeed in an 'Industry 4.0 environment'.

"Beyond university, this generation is now also looking to businesses to help them develop the necessary skills, including the 'soft' skills around motivation, critical thinking, innovation and creativity, they believe will be more important as jobs evolve," explains MacDonald.

"That's where we see our responsibility, as a leading technology company, to continually engage with and foster young talent," he adds.

Blended learning is better

According to TechnologyOne industry director, Education, Professor Peter Nikoletatos, when asked about preferred learning structures and the student's preferred way to attend university, nearly 50% of respondents to TechnologyOne's research said they prefer a blended learning combination of both in-person/on-campus lessons and online delivery.

"Of the total respondents, 58% said they are currently studying purely on-campus, yet when asked about their preferred way to attend university, only 31% selected a pure on-campus learning experience," Nikoletatos says. "This means one in every two students currently enrolled in a full on-campus degree are not receiving the learning experience they would prefer.

"While there has been some evolution in learning styles, many students are saying their ideal university experience is out of sync with their reality and their preferences," he says. 

Students craving snackable study

While a large proportion of students are underwhelmed by their university's levels of innovation in the delivery of their course (40%), 26% did believe their university to be innovative and progressive, the survey found. Important technological innovations to students include being able to access all course content from anywhere, any time, on any device (87%), and a consistent student experience across all course touchpoints and interactions (88%).    

"Students expect ubiquitous, any time, anywhere access to university content the same way we now consume on-demand entertainment like Netflix or Spotify," says Nikoletatos. "It's about instant access when and where it suits the individual, and in bites of 'snackable study' or bouts of 'study streaming',' he says. 

When asked if the student would consider switching universities for better uses of technology and levels of innovation, more than half (54%) said yes. When asked if the student would attend multiple universities at one time if units from different universities could be credited under a single degree, one in two students (49%) said they would. This poses a real challenge for universities and funding, according to MacDonald.

"We're seeing great innovation around how universities are delivering curriculum, however it's important universities stop and ask the students the question of whether it's in the right direction and delivering the outcomes the students want," he says.

"We know that when we speak to our customers in higher education, their business objectives are tied to keeping a student for the lifecycle of their career. Yet this survey reveals today's millennial and GenZ students are far more transient than ever before. Universities need to meet the technological expectations of their students to keep them enrolled," he explains.
The survey, conducted in March 2019, polled more than 1,000 undergraduate and post-graduate students from across Australia about their learning preferences, university's technological innovation and their levels of commitment or loyalty to an educational institution.

Related stories
Top stories
Story image
Tech job moves
Tech job moves - Adatree, Brother, Databricks, Nutanix & Rubrik
We round up all job appointments from May 20-26, 2022, in one place to keep you updated with the latest from across the tech industries.
Story image
Customer experience
The importance of service level management to customer experience
Staffing shortages have impacted site reliability engineers in particular since they are under extreme pressure to ensure that digital assets perform at optimum levels 24/7.
Story image
Deloitte expands cloud observability practice with Dynatrace
Deloitte is expanding its cloud observability practice, including DevOps principles, AI/ML, cloud complexity management and software engineering.
Story image
Contact Centre
Leveraging technology in contact centres to reduce attrition rates
Many organisations worldwide have accelerated DX to better respond to changing market drivers and business environments after the disruption of the pandemic.
Story image
MedCart achieves close to AUD$10 million in sales with help from Marketplacer tech
Australian health and medical start-up MedCart has achieved annual sales of close to AUD$10 million in less than 12 months, utilising Marketplacer marketplace technology to help achieve successful results.
Story image
Data Protection
Information management capabilities to meet privacy requirements
Organisations with customers or operations across more than one country face a spate of new and proposed privacy and data protection laws.
Story image
Symbio consolidates TNZI business to support APAC expansion
Symbio has recently announced the consolidation of its international business (TNZI) under the Symbio brand to support its Asia Pacific expansion strategy.
Story image
Fortinet introduces self-learning AI in latest offering
Fortinet is introducing self-learning AI capabilities in its new network detection and response offering, FortiNDR.
Story image
BYOD / Bring Your Own Device
How zero trust can lead the battle against ransomware
SecOps teams champion a zero trust strategy to support the fight against the escalating risk of cybercrime and help monitor threat actors across a network.
Story image
Consumer relationships with digital services continues to change
Two years of pandemic-induced reliance on technology for work has altered our relationship with digital apps and services, new research has found.
Story image
MEC spending for private cellular networks to reach $5.8b
A new ABI Research report finds the revenue for Multi Access Edge Compute (MEC) deployments for private cellular networks will reach USD$5.8 billion by 2030.
Story image
Skills shortages hold orgs back from capitalising on cloud 2.0
Organisations are becoming more comfortable with sophisticated 'cloud 2.0' technologies, even as they confront difficulties in hiring and retaining IT talent.
Story image
The most common online scams in Australia
No one is safe from online scammers, and many of these scammers have capitalised on the pandemic, using this confusing time to attack more people than ever.
Story image
Microsoft previews Power Platform website design offering
Microsoft has announced the preview of Power Pages, the fifth product in its Power Platform family, designed for low-code makers and professional developers.
Story image
Aligned Data Centers increases sustainability-linked loan
Aligned Data Centers has increased its sustainability-linked loan from $375 million to $1.75 billion to speed up the next phase of its strategic growth.
Story image
Managed service provider
Barracuda MSP Day 2022 highlights MSP opportunities
Barracuda Networks has released a report showing global services-related MSP revenue is set to increase by more than a third in 2022 compared to 2021.
Story image
i-PRO releases smallest AI-based surveillance camera on the market
The new i-PRO mini network camera is now available, with a pocket-sized form factor and full AI analytics functionality.
Story image
Cyber attacks
Devastating cyber attacks expected to hit energy sector
Energy executives anticipate life, property, and environment-compromising cyber attacks on the sector within the next two years.
Story image
Boost Mobile
Boost Mobile now makes up over 7% of Aussie prepaid market
Boost Mobile has doubled its market share over the past four years and now has more than 7% of Australia's prepaid market, equivalent to over 700,000 people.
Story image
Digital wallets
Australians lead the way in digital payment use - report
Australian consumers are at the forefront of mobile wallet use and adoption of digital banking tools, abandoning cash and physical payment experiences.
Story image
Accenture - a collective security approach a driving factor for cyber resilience
With the approaching Davos World Economic Forum upon us, it is even more imperative to discuss the impact of cybersecurity on business operations leading into the future.
Story image
Informatica, Oracle enter strategic global cloud partnership
Oracle named Informatica as a preferred partner for enterprise cloud data integration and data governance for data warehouse and lakehouse solutions on OCI. 
Story image
Microsoft, Cloudian partnership offers data center flexibility
Cloudian’s HyperStore object storage platform is now integrated and validated to work with Microsoft SQ Server 2022, offering more flexible and scalable data centers.
Story image
The paradox of change, and how to get around it
The business decision to technologically transform should not come from an IT department but from the business itself.
Story image
NetApp launches Spot PC, a new Desktop-as-a-Service solution
This is a new managed cloud DaaS solution with security, automation, observability and optimisation capabilities, designed for the needs of today.
Story image
Red Sift
Entrust expands strategic partnership with Red Sift
Entrust has expanded its strategic partnership with Red Sift to make it easier for businesses to adopt Brand Indicators for Message Identification (BIMI) standards for email identification and security.
Story image
Digital Transformation
Digital transformation increasing business complexities
A new survey suggests businesses must re-examine their digital transformation approach to better help employees adapt to change.
Story image
Top data and tech challenges for APAC banks - report
InterSystems’ new report finds that 87% of A/NZ banks experience frustrations and concerns in using their data to drive decision-making.
Story image
4/10 Australian SMEs fallen victim to cyber-attacks since pandemic
Almost four out of teb SMEs in Australia have fallen victim to cyber-attacks since the pandemic began, according to a new study.
Story image
Identity and Access Management
The post-pandemic workforce requires secure IAM capabilities
HID Global discusses what identity and access management means for organisations in today's convoluted digital world.
Story image
Australian space tech startup secures SpaceX support
Space Machines Company has secured the support of SpaceX as a launch partner in carrying SMC's Optimus Orbital Transfer Vehicle to space next year.
Story image
GapMaps Live to improve brand decisions on physical locations
GapMaps has released its latest service GapMaps Live, giving more insights and features to help brands make better decisions about physical locations.
Story image
Check Point
Check Point and CCTV expert join forces to boost protection
The partnership will involve Check Point Quantum IoT Protect Nano Agent being embedded in Provision-ISR’s CCTV cameras for on-device runtime protection.
Story image
Customer experience
Phone, internet complaints increase for first time in five quarters
Phone and internet complaints have increased for the first time in five quarters, according to a new telco report from the Ombudsman.
Story image
Artificial Intelligence
Gartner reveals top three tech trends for banks this year
Gartner says generative artificial intelligence, autonomic systems and privacy-enhancing computation are gaining traction in banking and investment services.
Story image
Third-party automotive apps bear significant privacy risks
Mobile applications for connected cars provide various features to make life easier for motorists, but they can also be a source of risk.
Story image
MailGuard warns of new scam targeting Telstra customers
Telstra customers in Australia are being warned of a new scam involving "Unsuccessful Payment" messages.
Story image
Hybrid Cloud
Barracuda expands cloud-native SASE platform
"The expansion of Barracuda's cloud-native SASE platform for hybrid deployment models and IIoT environments solves a number of challenges."
Story image
NVIDIA announces a spate of new innovations at Computex 2022
NVIDIA has announced its latest innovations in data center, robotics, content creation, and gaming in a virtual keynote address on the opening day of Computex 2022 in Taipei.
Find out how a behavioural analytics-driven approach can transform security operations with the new Exabeam commissioned Forrester study.
Link image
Story image
Digital Signage
MAXHUB's Digital Signage range to bolster boardroom productivity
The new MAXHUB Digital Signage technology is purpose-built to make every kind of team meeting more effective.
Story image
Multi Cloud
Red Hat updates dev tools, empowers use of hybrid and multicloud
Red Hat has unveiled updates across its portfolio of developer tools, designed to help organisations build and deliver applications faster.
Story image
Silver Peak
The path to an adaptive, modern network
Managing and securing the network looks different than it did just two years ago—especially given that most of these networks are made up of multi-generations of infrastructure stitched together over time.
Story image
Data Center
Preventing downtime costs and damage with Distributed Infrastructure Management
Distributed Infrastructure Management (DIM) can often be a lifeline for many enterprises that work with highly critical ICT infrastructure and power sources.