About Shannon
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.
Stories by Shannon
Schools rethink IT strategy amidst Microsoft price hike
Yesterday
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saas
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storage
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edutech
Schools are re-evaluating their IT strategies following a 45% price hike in Microsoft 365 subscriptions, prompting a shift towards alternatives like Synology Office Suite.
Open-source AI Foundation launched to boost transparency
Yesterday
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ai
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ai ethics
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ml
The Open-Source AI Foundation has launched to promote transparency in AI systems for government agencies, coinciding with DeepSeek's commitment to open source its AI models.
Opportunities rise for UK firms in Northeast Asia's cyber market
Yesterday
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it training
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digital transformation
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iot
UK tech firms are seizing opportunities in Japan, South Korea, and Taiwan's booming cybersecurity markets, projected to reach GBP £6.2 billion by 2027.
Tech pros embrace AI, boosting productivity & reducing stress
Yesterday
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hcm
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genai
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ai
A survey by The Access Group reveals 74% of tech professionals use artificial intelligence, saving nearly three hours a week and enhancing workplace productivity.
Apple's removal of UK iCloud feature raises privacy fears
Yesterday
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encryption
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physical security
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cybersecurity
Apple's removal of the Advanced Data Protection feature from iCloud for UK users raises alarm over data security and privacy, with grave implications for the UK.
Marcura enhances services with AI integration for maritime
Last week
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data analytics
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risk & compliance
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customer service
Marcura has unveiled a comprehensive upgrade to its services, integrating AI-powered automation to enhance efficiency in the maritime sector.
Christchurch firm Concentrate wins 2024 HubSpot Impact Award
Last week
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digital transformation
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ecm
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martech
Christchurch's Concentrate has won HubSpot's 2024 Impact Award for Product Excellence, celebrating its redesign of Chelsea Sugar's website which boosted user engagement.
Twine secures USD $1.5m funding for AI-driven platform
Last week
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cx
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martech
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ai
Twine has secured USD $1.5 million from Airtree Ventures and investors, aiming to enhance its AI platform that turns customer interactions into actionable business insights.
App marketing trends: Rising ad budgets & KPI targets
Last week
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gaming
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digital entertainment
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genai
A new survey by Liftoff and AppsFlyer reveals a 54% rise in aggressive KPI targets for app marketers, with many adapting to changes in ad strategies and budgets.
Study links loot box purchases to mental health issues
Last week
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gaming
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digital entertainment
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online gambling
A study of over 1,400 adults reveals a concerning link between loot box purchasing in video games and gambling behaviours, mental health issues, and addictive tendencies.
Sage launches cloud finance solution for UK construction
Last week
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devops
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partner programmes
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apm
UK construction professionals face dwindling productivity, prompting Sage to launch Sage Intacct Construction, a cloud-native financial tool aimed at enhancing efficiency.
LexisNexis completes acquisition of IDVerse for AI solutions
Last week
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risk & compliance
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digital identity
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fraud prevention
LexisNexis Risk Solutions has acquired IDVerse, enhancing its AI-powered risk and fraud solutions to bolster identity verification and onboarding processes.
UK businesses face barriers in adopting AI technologies
Last week
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digital transformation
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martech
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cdp
New research reveals that UK businesses face significant hurdles to AI adoption, including lack of expertise, high costs, and uncertainties around investment returns.
Robotic Marketer founder addresses workplace gender issues
Last week
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employment
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gender equality
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gender gap
Mellissah Smith, Founder of Robotic Marketer, champions gender equality in workplaces, urging both men and women to actively support female career growth.
TechSee unveils Connectivity Guru for Wi-Fi diagnostics
Last week
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cx
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martech
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smart home
TechSee has unveiled Connectivity Guru, a visual AI solution enhancing Wi-Fi troubleshooting with real-time diagnostics and 3D heatmaps for improved customer support.
NetDocuments unveils ndMAX Studio with 12 AI legal apps
Last week
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document management
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ecm
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martech
NetDocuments has unveiled its ndMAX Studio, introducing 12 AI applications designed to boost efficiency and streamline document management for legal professionals.
Teleperformance launches Cloud Campus for remote security
Last week
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data protection
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data privacy
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cybersecurity
With cyber attacks hitting Australian firms every six minutes, Teleperformance unveils Cloud Campus to bolster data security for remote workforces.
Schneider Electric tops global sustainability ranking again
Last week
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saas
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power / energy
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ai
Schneider Electric has secured top honours in Canalys' Global Sustainable Ecosystems Leadership Matrix for the second year running, highlighting its sustainability commitments.
FedEx launches tool to streamline global import logistics
Last week
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supply chain & logistics
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world trade organisation
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shipping
FedEx has launched its Collaborative Shipping Tool to enhance import processes, improving efficiency and visibility for global customers amid rising import demands.
Wireless Broadband Alliance releases L4S Wi-Fi guidelines
Last week
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smartphones
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gaming
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uc
The Wireless Broadband Alliance has unveiled new guidelines for implementing L4S technology in Wi-Fi, aiming to enhance low-latency applications like cloud gaming and VR.